The Paraiso Mar was easy to find with the directions given (and we have a sat nav!) but when we arrived I was so glad I hadn't booked to pay for the parking, there is public parking every- where, it makes you wonder if there could be a square inch of space on the beach if the parking was full.
We were informed by email that we would have to contact the concierge (Manolo) when we arrived on the Sunday but he didn't speak English which to me was OK as my Spanish is passable as we live here, but I wondered how a non Spanish speaking person would get on, the email said the office was shut and that Manolo would give us the keys and we could pay at the office on the Monday after 10.30. I phoned as requested and a very abrupt Manolo told me the office at the front was open. After a bit of wandering about and opening coded gates we found the office and got the keys (and paid the money). Bad communication between booking staff and the apartment management.
We were delighted with the apartment (36B) which was clean and excellently equipped, mostly brand new with little sign of previous occupancy. The TV had English stations which was nice as the weather was a bit temperamental! Biggest disappointment was the balcony which only ever got a few inches of sun any time of the day, I suppose for very hot months this would be OK. The is nothing which could be done about this as the orientation of Calpe makes all the apartment balconies like this - shame.
The entrance, lift and landings were always clean and smelled nice. The surroundings areas of the pool were a little shabby and no loungers are supplied, we would have willingly hired a couple for the time we were there, alternatively the shops along the beachfront sell them.
The lack of communication between the office and the apartment, the lack of loungers and the absence of sun on the balcony makes this 4* not 5* for me.
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