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“well run hotel” 4 of 5 stars
Review of Hotel RH Royal

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Hotel RH Royal
4.0 of 5 Hotel   |   Via Emilio Ortuno, 11, 03501 Benidorm, Spain   |  
Hotel amenities
Ranked #5 of 192 hotels in Benidorm
Manchester
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
“well run hotel”
4 of 5 stars Reviewed October 18, 2013

We stayed here for 4 nights on 1/2board, our room was very nice on the corner overlooking old town, kettle,tea bags provided.The evening meals were very good not a great choose but enough for every taste,breakfast was as good as any. The staff are very friendly and nothing is too much trouble.Happy hour twice a day in a nice bar area, pool area nice.The location for us was great as you are within a short distance of old town and buses to Levante and Poniente, the hotel is on a road but the noise didn't bother us. Would go again tomorrow if I could.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RH-HotelsBenidorm, Manager at Hotel RH Royal, responded to this review, October 21, 2013
A very good morning Chris,

My sincerest thanks for your review of our “well run” Hotel RH Royal.

I am pleased you enjoyed the tea & coffee making facilities, and our famous “happy hour” these are little touches we always hope our guests appreciate. I will share your comments to our “very friendly” staff, they will be delighted.

I do hope you can come back tomorrow! You are welcome anytime. Thank you once again,

Kindest Regards,

Ana Martinez – Manager

Hotel RH Royal
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610 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2013

always use 4 star hotels in Spain,,have been travelling to Benidorm for last 10yrs for a weeks break,,,,,in April or October,,,,,Oct was great weather 5/13th mid twenties warm evenings....
in our opinion a quality hotel 5 mins from old town and if you want to dip into the lively side a 15/20min stroll..... nice pool and area although you might have to chase the sun as some high rise buildings block out thru the day.........
......we had a large comfortable room inc tea/coffee facility,,food was of excellent quality and always a good choice.....we were full board and always tempted back for the lunch.....later eating hours which we thought was a good idea......happy hour was good value 2/1 ......quiet more mature couples and different nationalities which always gives a hotel more personality.....
.......special thanks to Rosi/Restaurant and Oney/Bar for their personal service....
best of luck we tried booking again for Oct 2014 on our return to UK but the word must be out they were fully booked.......

Room Tip: 109 at the back hotel large end room very quiet......pool view from balcony
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RH-HotelsBenidorm, Manager at Hotel RH Royal, responded to this review, October 16, 2013
Dear Jacqueline478,

Many thanks for taking time to review on the RH Royal hotel after your recent holiday.

So pleased to read you enjoyed the pool area, as you mention, the weather is amazing for the time of year.

It’s really nice that you mention little details such as the tea & coffee facilities, the 2x1 happy hour and the different nationalities that give the hotel “more personality”. All these little things make us different from other hotels in Benidorm. I will of course pass you comments on to the staff, specially to Rosi and Oney, they will be thrilled.

Hope you are able to return to the hotel next year and thank you once again for your excellent review.

Kindest Regards,

Ana Martinez – Manager

Hotel RH Royal
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Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 14, 2013

As the title says the Hotel Royal was quiet a surprise. We traveled on a package with Jet2 holidays and it was well worth the price we paid. The Hotel Royal is quiet an intimate hotel compared with other Benidorm hotels, from the dinning experience to the happy hours on the terrace were you can make lots of new friends from all over Europe. The outside terrace is a must for pre-dinner drinks.

The hotel rooms are of average size with large balconies and are equipped with air conditioning, fridge and a 32'' LED TV with a great selection (and I mean a good selection) of channels from all over Europe. The Hotel also offers free WIFI. I was pretty impressed with the WIFI, It's fast and has a good range. The rooms are spotlessly clean and very well maintained, as is the rest of the hotel.

My everlasting memory of this hotel will be the staff, very helpful and friendly (quiet rare nowadays), I must give them credit for a fantastic seven day stay. I would highly recommend this hotel.

Room Tip: Rooms at the rear are quieter. While the rooms at the front get the sun in the daytime so theres a b...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RH-HotelsBenidorm, Manager at Hotel RH Royal, responded to this review, October 16, 2013
Hello Finlay-MacArthur,

Thank you for your review and choosing our Hotel RH Royal for your recent holiday. It’s great to read the little details that describe our hotel so very well, from it being “quiet” and “intimate” to the “spotless” and “well maintained” rooms.

Really pleased you enjoyed our happy hour on the terrace and that you made new friends, as you say we do have guests of varied nationality.

The staff in our hotel are what make everything possible, they strive to make our guests holiday the best they can possibly be, so I thank you for the praise and will of course pass the comments on to them,

We all hope to welcome you back again in the future.

Kindest Regards,

Ana Martinez – Manager

Hotel RH Royal
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Walsall, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 12, 2013

We have returned today from our 2 week stay in the RH Royal Hotel, Benidorm. We were very impressed the hotel generally. I cannot understand the comments made previously about the food, as for the 2 weeks we could not fault anything. All staff VERY pleasant. The only thing we would made a negative comment about is the temperature of the pool and jacuzzi. Both are freezing cold, no matter what time of day. They need to be heated a little to enable more people to utilise them. Saying this it WOULD NOT stop us from returning, or indeed recommending this hotel to others.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RH-HotelsBenidorm, Manager at Hotel RH Royal, responded to this review, October 14, 2013
A very good morning Lyn from a warm and sunny Benidorm,

I am thrilled to read that you returned to the “great” RH Royal Hotel for your holiday.

It’s wonderful to hear you enjoyed the food and that you found our staff “very pleasant”.

With regard to the pool, as the weather has been brilliant we haven’t put the temperature up just yet, but we will turn it up within the next two weeks.

Thank you once again for taking the time to write this review,

We hope to see you once again in the near future.

Kindest regards,

Ana Martinez – Manager

Hotel RH Royal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stoke-on-trent
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 12, 2013

stayed here on an all inclusive basis for 1 week early October 2013 for the first time.
Had some reservations about holidaying in Benidorm generally- call me a snob if you like- but my fears were quickly dispelled.
hotel is excellent.
we were glad that we had booked the all inclusive option via Jet 2- think we had good value for money overall despite the all inc Jet 2 surcharge - as hotel drinks can be expensive. All lot of half board people took advantage of the twice daily happy hour.
Location is great- old down is 5 minutes down the road and this is a very nice place.
New town- well we had a walk down but would not want to stay there at any price!
were shocked at the numbers of able bodied people riding around on "madge scooters" - quite sad really.
Hotel staff were really friendly. Rooms were clean daily.
Food is good and always nice and hot.
Bar staff work really hard and deserve special praise.
Entertainment- hit and miss really- hotel attracts a lot of local custom and they can dictate the start time should there be a Spanish La Liga game on that evening.

would definitely return next year.

well done to all the the RH Royal

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RH-HotelsBenidorm, Manager at Hotel RH Royal, responded to this review, October 14, 2013
Good Morning Stokie007,

What a great start to the week, with your review of the Hotel RH Royal

I am so very pleased to hear that your stay in our “excellent hotel” dispelled the reservations you had about Benidorm. It is a beautiful place to spend your holidays with something to offer for everyone.

I will of course pass your kind comments on to our staff; they are very hard working and will appreciate your praise.

With regard to the entertainment, we do share it with our sister hotel the RH Victoria (just across the road), which means that sometimes the activities take place there

Thank you once again for your review, we hope to welcome you back in the future for another excellent holiday.

Kindest Regards,

Ana Martinez – Manager

Hotel RH Royal
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Southport, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 7, 2013

My wife and i went to the royal on the the 17th september for 2 weeks so here is how it went.
hotel new and modern very clean and hygenic, rooms spacious and roomy with a large balcony.
9 floors ,we were in the middle on the 8th facing the sister hotel rh victoria and you can see the old town and the sea.
the only problem i could see was that there are only 2 lifts which hold maximum, 4 people so in the summer i could see problems.
The staff where very friendly and efficient especially the bar where oney deserves a special mention, and there are 2 happy hours one at 12 until 1pm and the other from7 to 8pm and then over at the victoria they have one fron 8 to 9 so money can be saved as it is 2 for 1 on a large selection of alcohol and soft drinks.
Reception was very efficient but i would ask that they learn to smile more as it looked as if being there was a chore.
Now then food, the food i am led to believe is supplied in the majority by the sister hotel victoria and transferred accross the road to the hotel at meal times, this didnt affect the breakfast which was acceptable but the evening meal was 1/ soup was bland and watery 2 /range and choice was minimal and anything that was advertised as deep fried was soggy probably due to being made a little time before, however what was on offer was tasty with the exception as i have said the soup, the salad range was minimal and there was very little cheese on offer any day .
entertainment was acceptable , but every act seemed to have the same songs to sing and this became repetative.
sunbathing by the pool area was pleasant and there is a decking by the hot tub which maintains the sun when it goes about 2-0pm and is there until about 6pm.
The location is great as it is only about 5 minutes to the old town which is full of bars and restaurants and shops anfd the buzz is fantastic, it us only the same distance from the beach which is beautiful both levante and through the old town to poniente beach.
I would definately reccomend this hotel for value, they just need to sort out the food.
TIPS- DONT GET CAUGHT OUT BY THE PEE MEN THEY HAVE AIDES WITH THEM AND BET ON WHERE THE PEE IS UNDER 3 POTS YOU WILL NEVERWIN.

Room Tip: ASK FOR A FRONT FACING ROOM IN THE MIDDLE ,WE PREFER HIGH BUT THEY ARE ALL GOOD, there are no poolfa...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RH-HotelsBenidorm, Manager at Hotel RH Royal, responded to this review, October 8, 2013
Thank you very much Doug for your review of a “great hotel in a great location”, the RH Royal.

It’s a great start to the day to read all your positive comments about a “new and modern” hotel, our “spacious” rooms and our “very friendly and efficient” staff. I will of course pass your comments on to them, they will be delighted.

With regard to the food you mention, both hotels do have the same menu wheel, I have however taken note of your comments and will look in to them.

Thank you once again for taking your time to share your opinion with on Tripadvisor.

We hope to see you back again soon to enjoy more sunbathing and our happy hours!

Kindest Regards,

Ana Martinez – Manager

Hotel RH Royal
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Swansea, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 3, 2013

have just returned from this hotel can't wait till december to go back hotel staff very helpful and nothing is too much trouble. food is better than some some bigger hotels ie don pancho. what else is there to say sometimes smaller is cosier and better.

Room Tip: corner suites have more sun
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RH-HotelsBenidorm, Manager at Hotel RH Royal, responded to this review, October 4, 2013
Stephen,

You have made my weekend! Thank you very much for taking time to share your thoughts with fellow travellers of the Hotel RH Royal.

You will be back before you know it and we will be waiting to give you a warm welcome,

Hasta Pronto

Ana Martinez – Manager

Hotel RH Royal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel RH Royal

Address: Via Emilio Ortuno, 11, 03501 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Benidorm
#3 Luxury Hotel in Benidorm
#3 On the Beach Hotel in Benidorm
#7 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel RH Royal 4*
Official Description (provided by the hotel):
The Royal is a modern, comfortable hotel, only 400m from the famous “Levante” beach and the “Old Town”. All rooms, with views and balconies, are fully equipped. Double rooms are twin bedded and single rooms with king or queen size bed. Coffee and tea making facilities and iron/ironing board on request, free of charge.Our extensive facilities, international cuisine and the attentive, professional staff, make the Royal the ideal place to spend your holiday. ... more   less 
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Also Known As:
Royal Hotel Benidorm

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