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“not happy at all charging for electric & cleaning !!!” 3 of 5 stars
Review of Apartamentos Les Dunes Centro

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Apartamentos Les Dunes Centro
Esperanto, 14, 03503 Benidorm, Spain   |  
Hotel amenities
Ranked #52 of 109 Specialty Lodging in Benidorm
Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“not happy at all charging for electric & cleaning !!!”
3 of 5 stars Reviewed November 29, 2012

I have never been so humiliated in my life,the house keeper(OWNER) is most rude,arrogant and down right offensive.we made NO noise at any time we where respectful of other guests,but most of all i cleaned constantly with bleach!! as i have a medical condition OCD(Obsessive compulsive cleaning disorder)most nights during the night my daughter would have to get out of bed to stop me cleaning,down on my hands and knees cleaning,cleaning door frames,skirting etc,so imagine my horror when the house keeper said it had not been cleaned for 20 days,when she entered Monday 9am we where still in bed demanded we get out she came back at 9.30 then 9.45 and finally 10am, i do agree that there where 2dinner plates and 2 side plates in sink this was only because we never got a chance to wash them or take down 2 bags of rubbish,also we hardly used any of your towels as we had our own...I am absolutely furious also we where charged 50 euros for electricity which there is NO mention of in the terms & conditions,however we did receive a piece of paper stating if room was dirty on inspection 50 euros would be charged? WHY did the housekeeper not mention this on Monday when we where departing? only on the Tuesday when i went back to collect the rest of my belongings as we where not allowed the day before as it would take us over 10am....what? it is like a prison, 1st i was boasting & recommending these apartments to everyone not now they should be avoided at all costs they have no respect for British guests at all if you are Spanish you will be ok.

maureen mcgonigle

Room Tip: no fitness center & no room service...never any staff about on 1st day the 5th nov and last day...
See more room tips
  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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4 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
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English first
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Additional Information about Apartamentos Les Dunes Centro

Address: Esperanto, 14, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Hotel Style:
Ranked #52 of 109 Specialty Lodging in Benidorm
Price Range (Based on Average Rates): $
Number of rooms: 14
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