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“Great weeks break to watch England in the world cup........” 4 of 5 stars
Review of Flash Hotel Benidorm

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Flash Hotel Benidorm
4.0 of 5 Hotel   |   Avenida Derramador, 2, 03503 Benidorm, Spain   |  
Hotel amenities
Ranked #23 of 194 Hotels in Benidorm
Certificate of Excellence 2014
Yorkshire
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Great weeks break to watch England in the world cup........”
4 of 5 stars Reviewed June 28, 2014

Lovely hotel. After listening to people complain about the food all I can say is that they must be very fussy, the breakfast was fine, plenty of choice and they varied the choice.
Pool - bar staff sometimes appeared as if they did not want to be there, not vey friendly which really frustrates me as if it was not for the holiday makers they would not have a job, and you often had to wait. The ladies toilets by the pool had a lot of problems while we were there, a terrible smell and also flooded on at least 2 occasions.
Front bar was great, nice to see that they had really made an effort for the world cup - lovely atmosphere (the entertainment was medioca a little club land....) nowhere near as good as what we saw in Cafe Benidorm and Morgan Tavern.
The entertainment board was put up every day by the pool but we never saw any at all which did not really both us.
Only one key thing which they need to look at and that is the bath towels, they really do need replacing, very hard and worn, other than that the rooms were lovely and no noise from the street.
I would definitely return and have tried to book for my friends birthday next year but they are only accepting bookings for a week, not short breaks which I am really disappointed about - I think they should re-think this...............

Room Tip: The front rooms were fine and we never heard any noise however I suspect that the rooms overlooking...
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,048 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (389)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sheffield, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 28, 2014

We stayed here for 3 nights at the end of March , lvly clean hotel. Food lovely but restaurent I think could get crowded in high season although I think the dining times are extended to cater for this in the summer months. We did enjoy the sunshine & sat around the nice pool area , pool bar wasnt open . We were on the front of the hotel & could actually see the beach, we watched the Benidorm tv team filming the nxt series at the bar they use for Neptunes . Entertainment ok for time of year. Great hotel front with massive sliding doors , these got closed at about 9pm , temp.did drop at night. Good BOGOF drink offers . Great location for exploring the bars . Lifts sometimes had a mind of their own !! Would recommend this hotel.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, June 29, 2014
Dear customer,

We are very grateful for your comments on TripAdvisor. Hope to see you around here again. Remember you can book directly on our website with the best price. Follow our promotions through our Facebook.

Regards
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Blackpool, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 27, 2014

Don't be confused by the name, it's only OK. food was alright, on some nights waiting for staff to replenish empty food trays. The food was never hot only warm, saying that apart from the very slow service at the pool bar I would not class this as a four star hotel only average I think I'll return to the Orange next year as more choice at breakfast and a chef on the griddle at evening meal doing minute steaks etc.

Room Tip: We had a room on the 12th floor, great views but the lifts have a mind of their own.
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  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, June 29, 2014
Dear Tony,

Thank you for share your opinion on TripAdvisor. Regarding the food, buffet restaurant offers a wide variety of dishes to suit the taste of most of our customers. We hope you give us another opportunity to show the good service of our hotel.

Regards
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Workington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2014

Fantastic cant fault it at all clean friendly staff and an excellent location. We booked in after staying at apartments which were poor but this is excellent.Will book and stay again.Been to Benidorm many times and this was the best ever.

Room Tip: Any room will do its just great
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, June 29, 2014
Dear customer,

Thank you for share your kind opinion on TripAdvisor. We like to know that you enjoy our hotel. Hope to see you here again soon. You can follow our news on Facebook.

A greeting
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Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 24, 2014

Rooms were clean and tidy bathroom was great ,everything about the hotel seemed brand new. The pool was adequate, only down side was getting served at the poolside bar,which was very slow,not enough staff on.Down at streetlevel was a fantastic hotel bar with lots of seating and service here was excellent. The artistes singing in this bar at night looked bored uninterested and read from sheets,not very good,but we only used this bar as a meeting place before we ventured out into Benidorm.Food in the hotel was excellent we were half board breakfast was the best ive eaten at a mainland European hotel.The full English breakfast was lovely. The evening meals were great also,with the food selection being of a top quality and a good variety.The maids were round every day to clean the rooms.Overall I think this hotel was fantastic and would recommend anyone to stay here,in fact I will return with my wife.With a bit of fine tuning to the sevice at the poolside bar and the evening entertainment this hotel would be even better.

Room Tip: we were on the 1st floor great rooms
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, June 25, 2014
Dear customer,

In first place, thank you so much for your kind opinion. We love to hear that you enjoyed your stay at Hotel Flash. Hope to see you soon. Remember you can follow us on Facebook and Twitter.

Best regards
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Perth, United Kingdom
1 review
5 of 5 stars Reviewed June 24, 2014

lovely clean modern hotel arrived at 9pm at night 14th june was given room on 3rd floor but had requested high floor was told we could change in morning which we did and were given 10th floor which was fab . Restaurant was very well airconned and lovely seating food nice. Waiting staff in restaurant were very good but have to say bar staff in the lovely front terrace bar were excellent! as was the resident entertainer on the front terrace shaunn Elliott and his lovely daughter Donna nice varied music not too young which was really nice to sit and have a nice drink too and watch world go by .I was there with my husband for a wk we really enjoyed hotel

Room Tip: we stayed on tenth floor room 1010 great look over front hotel can see the sea aswell
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, June 25, 2014
Dear customer,

Thank you so much for you review and for choosing us for your vacation. We like to know that you enjoy our hotel. Hope to see you here again soon. You can follow our news on Facebook.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 23, 2014

We arrived at 9.15pm on the 19th June to be told they had been flooded and we had to move to the Rosamar for the night - not happy, so was upgraded to full board, given a 2 for 1 drinks voucher and to come back the day after. Interesting that they could fix a problem so quick and me thinks it was more they were overbooked..... We went into the restaurant and had food that was cold and bland. We told the waitress that we were only to pay for the one drink but she said that was not correct. The Manager then said that was the hotel bar only. What the difference was I don't know and also convenient that a lot of the offers were two for one anyway!

We went to the Rosamar, borrowed an iron and went out. Next morning after being disturbed by the cleaners, we were rang by the manager and told we needed to vacate the room immediately, which after a late night was wholly annoying, when the issue wasn't our fault. The cleaner also reappeared 10 minutes later to see if we were gone and rolled her eyes when she saw we were still getting organised.

Meanwhile, back at the not so Flash we had a bit of lunch, still cold and bland and I asked to borrow an iron, which is not so out of the ordinary as this is a reasonable request for a 4 star hotel but was told that they didn't have those, as they were dangerous, and people could burn themselves / cause fires!!! OMG, its an adult only hotel for goodness sake, I'm sure I can take the risk, however it was not to be and by the way, cause a fire, how?
The air con didn't work, the lifts were claustrophobic and old, the shower had no power and the only good thing was the location. I so wished I had stuck with the Riveria, 4 star in every way, 2 stars is generous for this place!!

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, June 25, 2014
Dear Customer,

Thanks for your feedback. We apologize for any inconvenience. We hope that on your next visit you can enjoy Hotel Flash. We look forward and show our good services.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Flash Hotel Benidorm

Address: Avenida Derramador, 2, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #23 of 194 Hotels in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Flash Hotel Benidorm 4*
Number of rooms: 192
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