How anyone can write a decent review of this hotel is beyond my understanding! I returned yesterday (28th June 2013) and have had cause to complain about my previous 16 trips to Benidorm. I have mobility problems / disability issues which both my travel company and the hotel were well aware of. Despite my having confirmation from my itemised phone bills that I rang the hotel three times before my arrival they claim that I did not call them. I wouldn't have made 3 phone calls to Spain to check the weather! Steps everywhere - from the main entrance to reception and yet even more steps up to the dining area. The food was disgusting and was only fit for the pig sty. So called snacks were leftovers from previous meals. Would you like to eat cold pork chops and cold chips at four o'clock in the afternoon - I wouldn't. Entertainment was non-existent and even the Spanish guests went elsewhere. My first room could only be described as Cell Block H with iron bars covering the only window in the room - neither of which could be opened. Due to my disabilities I cannot use hotel baths / over the bath showers. There wasn't even a bidet in my room so I had to resort to buying a washing bowl to wash myself? After 3 days I was move to a different room which wasn't much better. Not even room for a table on the balcony and the view was fantastic - directly opposite was a dwelling with a corrugated tin room where the occupants were growing cannabis. Constant noise until 2 or 3 in the morning with BBQ's burning wood not charcoal. All I can say that anyone who enjoyed staying in this dump must be easily pleased and enjoy eating rubbish.
- Also Known As:
- Mar Blau Hotel
- Mar Blau Benidorm
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