We've been to Princesa this month for a week. Been to Spain years ago, and after
a couple of years only visiting the USA, it was time again for some relaxing and only enjoying the sun in good ol' Spain.
Princesa is a nice hotel with friendly personnel. Not all of them speak (good) English, but if you know a few Spanish words or point something out, they will understand you. But in the restaurant in the evening I've met Nathalie F. (staffmember restaurant) which speaks perfectly English and at frontdesk Svetlana V. and another young woman who looks a bit like her, forgot her name, also speak perfect English.
I haven't spoken to the males at the frontdesk but I'm sure their English is good enough. So one of the TripAdvisor reviewers stating that this hotel isn't for people who only speak English, probably didn't encounter the staffmembers which speak English very well.
Also learning a few Spanish words when you go on a holiday isn't that bad and not that hard. It's not like going to Japan or China.
A lot of Spanish people in this hotel, I think almost 80%. I like that, in other Spanish hotels (and places) a lot of Dutch and British boys and girls who always make a lot of noise when coming home at night. In Princesa no such thing. I could sleep all night, every night.
One time some drunk smart*ss pressed the firealarm button, and woke the complete hotel at 6.15am but that's not the fault of the hotelstaff.
Most visitors have children and like I said this is my first Spanish hotel where there was silence at night instead of shouting in the halls and slamming with doors all night long. I've had my share of that in places like Salou, El Arenal, Playa del Ingles etc.
The rooms are clean, balcony big enough, but the hotel also had a few downsides for me.
The room did not have a clock. The airco unit blows in your face all night. Sleeping without airconditioning isn't possible in august for me. We placed the pillows on the other side of the bed and that worked for us. Gloria from the cleaningstaff had no problems with it and understood this was because of the airconditioning without her speaking a single word of English.
The beds are hard as rock. Our bodies hurt from these beds after a week. I would like it if the staff would replace them with softer comfy ones.
The walls are paper thin, you can hear your neighbour snore at night. If you are a light sleeper (like me), take some earplugs with you and you will have a good night sleep. In most hotels the walls are too thin. I always take my earplugs with me, also when I'm in the USA.
Elevators are very, VERY slow. The last 3 months I'm having knee problems after overusing my knee so I don't take stairs. At breakfast-, lunch- and dinnertimes expect to wait a few minutes. Because of my kneeproblem I cannot stand still for a long time because it starts to hurt. One time I had to take the stairs from floor 5 to -1 (12 stairs) and boy did it hurt later that day!
If you don't have knee problems skip the elevator and take the stairs, normally I would run down the stairs without problems. Maybe the manager should contact some companies in New York City for some advice because elevators in NYC are as fast as rockets compared
to these ones. Maybe it's also nice to place a sofa next to the bigger elevators to sit and wait, especially for people who can't stand very long (like me at the moment). They have this on the restaurant level. Other floors might need this as well.
Did not use the entertainment, but there was lots of it (see picture).
Now about the food; A lot of choice. There's always something which you like. And if not, discover the fine restaurants in Benidorm. I enjoyed the zumo de naranja naturales a lot (fresh OJ) in the Princesa restaurant and the waiters were always fast with taking the order for the drinks. In another review I read that they would first serve the Spanish people instead of foreigners, but that is nonsense. Within one minute after sitting down we could tell the waiter what we wanted to drink.
Service is good, food is good and mostly hot. The only thing I would like to see changed are the drinks in the morning; WAY too sweet. Is that how Spanish people like their juices in the morning? It's so sweet it almost hurts your teeth.
Not all desserts had labels on them or were too plain, 'tarta' (cake) for example. That's nice, but what kind of flavor?
The swimming pool isn't big enough on crowded days, but big enough to cool down. The sun passes a building south of Princesa and leaves most of the pool and sunbeds in the shadow between 12-15hrs. Sunbeds are also quite hard. If you lay on your stomach your knees might hurt. I would love to see the sunbeds they have for rent on the beach. Lifeguard is looking actively for people who reserve a sunbed and leave the pool to do something else. He will fold the towels and puts them away for them for when they return. Good service.
I will go back to Princesa if they change the matrasses (and when my knee will hopefully get better). The beach is a few minutes away, Benidorm is a great place to stay for young and old. In august it's a really busy town with a lot of people walking around. Even late at night (3am) still lots of people on the boulevard, it's totally safe even that late at night.
By the way; Why is there a phone in the bathroom next to the toilet? What's with that?
- Also Known As:
- Rh Princesa Benidorm
- Rh Princesa Hotel
- Hotel Princesa
- Hotel Princesa Benidorm
- Princesa Hotel Benidorm
- Official Description (provided by the hotel):
- The Hotel R·H Princesa & Spa 4*, has 226 bedrooms with parquet flooring and decorated in a Mediterranean flair to add warmth to your stay with us. 151 are double rooms with balcony, 60 are quadruple with balcony and two 1.35 metre wide double beds, perfect for families and 15 single rooms without balcony. WIFI througout the hotel. Located very central and close to the Old Town of Benidorm with shops, bars and restaurant .Close to both Levante and Poniente beach. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Expedia, Tingo, Otel, Hotels.com, Venere and HotelsClick so you can book your Hotel RH Princesa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.