We went to Helios Hotel on the 6th of August for one week. We are a family with 2 young children.
When we first arrived I have to admit that I was disappointed as we usually stay in 4 or 5 start hotels. The room looked small for us 4 but it was clean and the bathroom was beautiful.
I wish I could put another half star as it is above average but not yet very good.
Room was extremely clean and comfortable (but too small for 4). The cleaning was done every day and the cleaning lady was extremely polite and lovely. Fresh towels every day.
The balcony was a good side with lines to dry your beachwear. Perfect.
Bathroom: top marks for the bathroom. Huge shower, powerful. Large mirror plus an other intensifying one. hair dryer. Tiles floor to ceiling.
Food: buffet style. I was disappointed when we found out on our first meal that only bottle water was available so had to be paid for and all had to be paid in cash straight away. Nothing could be added to the room. Food was ok. A little repetitive but we all find something to eat at every meal.
Pool: lovely pool with a beach entrance. Perfect for little ones.
It was easy enough to get a sunbed. Shame people still try to reserve them all day without showing up once! Many thanks for pool staff who is looking at unoccupied beds and take the towels away.
Entertainment was basic. Kids club was not really a club. Just really a game by the pool so you had to stay there but kids enjoyed this little game.
Aqua gym was more like aqua dance with the same music/routine every day ...
But lots of enthousiasm from the staff!
So all in all a nice 3 star hotel.
Clean room / bathroom / pool side.
My negative points are: not being able to charge anything to the room and having to pay all by cash, having to pay for safe and fridge.
We had a lovely week in Benidorm and will keep very good memories.
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- Also Known As:
- Helios Hotel Benidorm