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“8th time and getting better” 4 of 5 stars
Review of Marconfort Benidorm Suites

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Marconfort Benidorm Suites
4.0 of 5 Hotel   |   Calle Marbella 2, 03503 Benidorm, Spain (Formerly Marconfort Flamingo Benidorm Aparthotel)   |  
Hotel amenities
Ranked #15 of 194 Hotels in Benidorm
Gloucester
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“8th time and getting better”
4 of 5 stars Reviewed May 30, 2014

For value for money and location of this hotel we always use it.We are 3 grown men! As previous reviews say they are being refurbished. They have certainly upped their levels, (even though the past was ok). The food is very good, clean well presented, and the Sunday roast (at lunchtime) to die for.The power shower with a massive head wakes you up in the morning! Rooms are cleaned and towels provided by helpfull staff.
We did make breakfast, as we were just getting in from the nightlife! The outside entertainment is tacky but very enjoyable and entertaining. We didn't stay in the hotel for evening entertainment, only the free drinks which are served by very efficient staff..
They still have the plastic uncomfortable sun loungers but the area is clean and tidy, and snack bar usefull. Again the bar staff work really hard.
Probably book again next year but feel the rates will go up.
Security on the door has improved, and the reception staff, Curlie Clare and Curly Clare are wonderfull!

Room Tip: All pool view, lower floors not refurbished yet but higher floors are a nightmare waiting for lifts...
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  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flamingobenidorm, Director de Recepción at Marconfort Benidorm Suites, responded to this review, June 14, 2014
Dear Carol,

on behalf of the Marconfort Benidorm Suites team I will like to thank you for sharing your experience with us.

Your comments about our staff motivates us to continue upgrading our service.

We will be very happy to welcome you again on your next holidays.

Regards,

Ana Prendes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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358 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Swedish first
  • Any
English first
Chorley, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 30, 2014

Fifth visit to this hotel, and love it. Staff fantastic, food excellent, wardrobe space plentiful. Relaxing space in and out plentiful. Can't wait to try one of the new refurbished room next time we come.

Room Tip: It all depends what you prefer. We loved being on 16th floor. All rooms have same view but higher...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
73 reviews 73 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed May 27, 2014

This is the old Flamingo Hotel and has been bought by the Marconfort Group of hotels. The hotel is having a major refit but we got an unfurnished suite which was very tired and had cracked tiles on the bathroom floor and broken furniture. The staff are amazing and the food fantastic. We stayed there as we were attending a wedding so didn't stay there at night for the entertainment, but during the day we had alcohol in plastic cups - a let down. Can't see the point of having suites and all inclusive at the same time unless it is going to be appartments with options. The reception staff are english and very friendly. It s very well run

Room Tip: try and get a new suite. All suites face the pool
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 25, 2014

Didn't get a new suite but it didn't matter to us. The apartment was clean and bedding was changed daily as was the towels. The food was fine, plenty of choice. Entertainment average but better than bingo! Reception staff fantastic. Bar staff worked hard. We didn't really get our money's worth because we went out through the day so we are looking for somewhere near the square next year. We travelled as five women and we walked home from the square with no problems every night. Just stay to the main road. All in all, a great hotel but I suspect the prices will go through the roof when all the rooms are refurbed. One last thing, I put my sunglasses on the restaurant table while I got a drink and someone pinched them. My own fault, I know, but it infuriated me!

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flamingobenidorm, Director de Recepción at Marconfort Benidorm Suites, responded to this review, May 26, 2014
Dear ali-illy,

on behalf of the complete team of Marconfort Benidorm Suites I would like to thank you for your review.
We appreciate your nice comments on the staff, as this really motivates us to continue our daily work. And we are very sorry to hear about the loss of your sunglasses.
We will be more than happy to welcoming you again in the future.

Kind regards,

Ana Prendes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
livepool
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 22, 2014

i have stayed here twice and loved both holiday, breakfast is lovely full english breakfast, dinner lots of choice, drinks....best iv had in all inclusive all cocktails included, loly ices, toasties for snacks. Entertainment was also good i got hypmotised, theres kareoke everything this is a brilliant hotel for familys , couples and freinds. rooms very clean.....one massive thing to be carefull of however , this hotel is 2 mins away from muggers aly...i got mugged right outside the hotel the receptionist was very helpful i was 18 at the time so was very scared and was only with a freind, our key was in the bag that got stolen and it took too long that night for someone to come and change the lock... just be careful at night however we was young and only two of us supose could have ahappend anywer!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 21, 2014

As three couples we had 3 apartments, all with large balconies & major facilities. Nothing special in terms of decor but very clean, comfortable & spacious. We were able to use the the apartment building and the sister hotel opposite, where the food was brilliant, really appetising, a vast variety to choose from & plentiful.
We all agreed it was incredible value. it was set back far enough to be quiet when we were staying there but within easy walking distance to the busier areas & the beach or when we didn`t feel like walking back it cost only 5 euros for a taxi.
Staff were very friendly & helpful in the hotel, which is currently getting a makeover. We all thoroughly enjoyed this holiday.

Room Tip: We had three different apartments but there was little difference between them, they were all very c...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 19, 2014

The hotel was very clean, food was very good with great choices and trust me I am a picky eater. Staff were helpful and the location was good so you could visit the rowdy pubs and clubs and go back to a quitter location. It was early season during visit in April but the hotel was well prepared but little entertainment but was due to start up. Would definitely visit again as this was our first visit to Benidorm

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flamingobenidorm, Director de Recepción at Marconfort Benidorm Suites, responded to this review, May 26, 2014
Dear Guest,

in the name of Marconfort Benidorm Suites let me thank you for taking your time and writing a review about your experience with us.

All your comments will help us to continue the daily improvements and team work to achieve our guests' satisfaction.

We will be very happy to welcome you back in the future.

Kind regards,

Ana Prendes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marconfort Benidorm Suites

Address: Calle Marbella 2, 03503 Benidorm, Spain (Formerly Marconfort Flamingo Benidorm Aparthotel)
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Benidorm
#9 Romantic Hotel in Benidorm
#10 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marconfort Benidorm Suites 4*
Number of rooms: 200
Official Description (provided by the hotel):
Marconfort Benidorm Suites is placed 10 minutes walk from Levante beach and 1.5 Km from Benidorm centre. It is a themed hotel inspired in the 70's, 80's and 90's music. This atmosphere is found in the activities, bars and restaurants and in the decoration. All the guest rooms are spacious suites with a themed decoration. They have a room with two individual beds completely separated from the other rooms, a lounge with two sofa beds, a private bathroom with shower, central heating and air conditioning. All suites have Benidorm and pool area views. The reception is 24-hours, with currency exchange, safe and cloakroom. The hotel has a panoramic elevator to the restaurant, with a big-cafe with sun terrace, an air-conditioned buffet restaurant with living cook show and highchairs for children. It also has an outdoor playground in the pool area, a game, TV and internet room (extra charge). ... more   less 
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Also Known As:
Marconfort Flamingo Benidorm Hotel Benidorm
Benidorm Flamingo Hotel
Flamingo Apartments
Flamingo Benidorm Hotel

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