Just back from a weeks stay at Los Dalmatas. Read a few of these reviews and sort of agree with the common theme about the lifts. We were on the 8th floor and around mealtimes it was often quicker to walk down. We finally figured out that it was quicker to go up from floor E than the ground, at mealtimes (everyone was heading to the restaurant so the lifts were getting to E more often than to the ground floor). Other times the lifts were OK.
Hotel is dated and the furniture is a little worn but it is all serviceable. There was a water stain on the ceiling of our room. I assume this was from the A/C and to be fair, I've a much worse one on my bedroom ceiling at home at the moment :-). The room was not the biggest I had but was OK (and much bigger than the Palm Beach). Bathroom was a good size and the shower was fine.
Housekeeping was excellent. Everything, including the balcony area, was cleaned every day.
The staff were all polite, even in the face of some very drunk and sweary residents (thankfully we only had the swearies company for an hour or so). The head waiter was polite, amusing and helpful. He directed us to the least busy area of the restaurant and contrary to another review, never insisted that we sit where he wanted. The food was average at the buffet but they had a themed night every night and that food was excellent.
The drop off is not outside the hotel but the "walk" is minimal - you walk further from reception to the pool bar!
Despite the ban on reserving sun loungers about 60% were 'towelled' by the time we hit breakfast. Of course, that included the best spots.Four in particular intrigued us as the blue towels were there every day and gone every night but we never saw the sad people who owned them.
The customers were mainly over 50's. There were only one or two families with small children. Although we never chose to get involved, there seemed to be a good activities available during the day. We only saw a little of the evening entertainment and it was OK but with 'Elvis' etc. a 15 minute walk away, we preferred to hit the town for entertainment.
Given the average age of the guests, the hotel was, as you might expect, pretty quiet and we never heard a peep during the night. Perhaps we are heavy sleepers!
I'd agree with other comments that there did not seem to be much in the way of disabled access. There were stairs to the pool, did not count but perhaps 20. Not exactly climbing Kilimanjaro for us but irritating never the less. Not sure how they'd get around that though.
In summary, the hotel needs to be refurbished to modern standards but the staff are excellent and service top notch. I'd go back.
- Official Description (provided by the hotel):
- Los Dalmatas hotel is located in the area of Rincon de Loix, approximately 100 m from Levante Beach in a major shopping and entertainment area. About 10 minutes from downtown Benidorm and taxis and bus stops about 100 meters to facilitate your transfer to any part of the city. ... more less
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- Also Known As:
- Hotel Los Dalmatas
- Los Dalmatas Hotel Benidorm
- Los Dalmatas Benidorm