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Magic Cristal Park Hotel: Traveler Reviews


Calle Ruzafa 14, 03500 Benidorm, Spain
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Reviews you can trust

61% Recommend
3.5 of 5 stars 229 reviews
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[ Date ] [ Rating ]
Our first time, won't be our last!!

Magic Cristal Park Hotel

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4 of 5 stars
swsuey   2 contributions
Co. Durham
Jan 4, 2009 | Trip type: Family

I'd decided to take my 13yr old daughter away for New Year for a change. We'd originally been booked into the Magic Monika but this was closed for refurbishment so on arrival we found we'd been upgraded to a suite with seperate living room (all very comfortable) and also were given "Gold" cards enabling us to have imported drinks too if we wanted.
The hotel is ideally situated close to loads of gorgeous shops and only 5mins walk from the beach.
The food was excellent with a huge choice and something for everybody. The staff were very friendly and helpful, they had a lot to put up with, what with the annual invasion of Spanish pensioners on their Government paid holidays. Some of those pensioners were downright rude and cantankerous.
We spent our evenings in the Magic Cafe, thanks "Him & Her" for excellent entertainment and a warm welcome.
The weather was warm but not really sunbathing weather but there is plenty to do and see. The Magic chain lays on a bus that you can use for free and visit any of the hotels in the chain to use their facilities and eateries.
New Year was brilliant. The meal was excellent and they'd seperated us from the Spanish pensioners which made it much more relaxing not having to fight through them to find a table. The champagne flowed and we got to celebrate midnight twice, once for Spanish time and then again an hour later for GB!
Overall this was an excellent holiday and as long as you ignore the behaviour of the pensioners, you'll love it!!

  • Liked — Food & drink
  • Disliked — Smell in the bathroom, waiting for lifts, Spanish pensioners
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since November 08, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $185 (year-round)
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great entertainment Magic cafe

Magic Cristal Park Hotel

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4 of 5 stars
team6   2 contributions
Msnchester
Jan 3, 2009 | Trip type: Family

Had a great time, food really good lots of choice, rooms basic and ready for a refurb but very clean and well maintained [prompt attention given to problem we had with radiator], staff friendly but what did it for us was the hotel entertainment in the Magic Cafe
a talented couple called 'him and her' offering good all round entertainment as well as giving professional entertainment musically. Wonderful [hotel entertainment doesn't usually come this good].
The Sandylamb's with Alan 'Sinatra'

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay December 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since September 05, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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exellent entertainment and bar staff

Magic Cristal Park Hotel

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4 of 5 stars
percy-the-cockatoo   1 contribution
manchester
Dec 17, 2008 | Trip type: Solo travel

just got back from an anual 2 week stay to catch up with friends. first off i would like to thank Him and Her (Anne-Marie and Andy) for some great night time entertainment and fun in the magic cafe and the barstaff steve and kim. when i first arived the day time entertainment was great too with simon getting people into some games and having some fun and laughs unfortunatley 2 days into the holiday simon was no longer there which ment no more games during the day and no straight explanation for this from the managment. Although this was the only dissapointment on the holiday it WAS a BIG dissapointment. thank god for the night time fun and games

  • Liked — night time entertainment Him n Her
  • Disliked — no activites during the day
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Quality time with friends
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since December 17, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers, Families with young children
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Families with teenagers
  • I selected this hotel as a top choice for Great food / Wine, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Qfidelizacion, Qfidelizacion
(Management representative)
Feb 11, 2009
Dear customer

All the human team from Costablanca Group will like to thank you for your positive comments at this page, this comments help us to continue working up to the standard of our customers and improve our services.
We will be great full to have you back in any of our establishment.
If we can be of any assistance in the future, you welcome to contact us.
See you soon…
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $185 (year-round)
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Fantastic singing duo -' Him and Her'

Magic Cristal Park Hotel

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2 of 5 stars
kalmac   1 contribution
middlesbrough
Dec 15, 2008 | Trip type: Friends getaway

Just got back from a short break for a friends 70th birthday. This hotel was basic but that wouldn't have mattered so much if it had been clean. Our rooms were filthy - dirty toilets too. Beds were rock hard - couldn't sleep. Two parties had to change their rooms because of the absolute disgusting filthy smell - it made one person physically sick and she went to another friends room at 3.00 a.m. and slept on their sofa until her room was changed the next day. Kettle and fridge didn't work either. Having said that the food was great - fantastic selection. Also the duet 'Him and Her' (Anne-Marie and Andy Berry) they were absolutely fabulous and really made our holiday. Wouldn't go back here - the whole place needs a complete re-furb and a good clean !
Kath from Middlesbrough

  • Liked — Entertainment and food
  • Disliked — extremely dirty
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay November 2008
  • Traveled with Friends
  • Age group 50-64
  • Member since April 02, 2004
  • I recommend this hotel for Older travelers, Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
loved the shops

Magic Cristal Park Hotel

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3 of 5 stars
tigger49   1 contribution
manchester
Dec 10, 2008 | Trip type: Business
0/1 found this review helpful

We went to benidorm for a break and met up with friends there at the crystal park, we had been to the hotel before, the food was very good and the entertainment very good but the down fall this time was that the hotel did not cater for the amount of people that was staying. Half way through the holiday there was an imflux of spainish holidays makers who were mostly elderly, so when we all came to the dining room there was a very large que and we had to wait to get into the dining room. It got that bad, we decided we had to go another of the magic goup hotels, because there was no room for us, not unless we were prepared to wait, it was not only us that did this there was a number of guest that did this. Even though the staff worked very hard, it spoilt the holiday. Also I must say that the new bar down stairs called the magic cafe is brfilliant, the acts were very good and so are the staff, we really enjoyed it in the magic cafe. I would think twice about going back to the crystal park. the dates we went was the 1st december till the 8th december 2008

  • Liked — shopping
  • Disliked — slightly hilly bad for walking
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Quality time with friends
  • Traveled with Business colleagues
  • Age group 50-64
  • Member since December 10, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Great food / Wine, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Magic Cristal Park Hotel Also Known As

  • Magic Cristal Park Benidorm
  • Cristal Park Benidorm
  • Hotel Magic Cristal Park
  • Cristal Park
Address: Calle Ruzafa 14, 03500 Benidorm, Spain