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“great hotel” 4 of 5 stars
Review of Bristol Park Hotel

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Bristol Park Hotel
3.0 of 5 Hotel   |   Plaza Doctor Fleming 2, 03500 Benidorm, Spain   |  
Hotel amenities
Ranked #77 of 194 Hotels in Benidorm
Liverpool, United Kingdom
1 review
4 helpful votes 4 helpful votes
“great hotel”
4 of 5 stars Reviewed February 16, 2014

just stayed at the hotel and was very pleased , we had a triple room for 3 nights full board. hotel was clean through out and staff were very friendly and could not do more to help. first class. the food was fine great choice for hot food from buffet accooanied by the usual fresh rolls salad bar etc . the meal on are last day was wonerfull, chicken breasts , chorizo sausages, potatoes really really nice. not going to say much else but great hotel for price close to 4 star, great food, great staff, nice location . no complaints and i moan at slightest thing. a+

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorena C, Director de Relaciones con Clientes at Bristol Park Hotel, responded to this review, March 9, 2014
Dear Mr. Eric,

Thank you so much for sharing with us your excellent review.
I am really proud when I read comments like yours. All the staff work steadly to provide our guests with the memorable stays.
We look forward to welcome you back soon!!

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ramsey, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 11, 2014

just stayed at the Bristol park hotel in Benidorm and was very disappointed how its gone down hill, the air conditioner rattled everytime we used it, the shampoo and gell fell off the wall in the shower, also had to tape the shower head to the top of the pole because it kept slipping down to waist height, the ash tray outside on the balcony was not cleaned.,we.also had a power cut. we had booked full board but only ate once in the hotel as the food was very bland. but what really made us mad was that we had booked a early morning call for 05.30 but never got a call making us very late for our flight home, when we asked the man at reception why we hadn't had a wake up call he just smirked at us and laughed. PLEASE BRING BACK ALL THE OLD STAFF and get this hotel back to how it use to be

  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorena C, Director de Relaciones con Clientes at Bristol Park Hotel, responded to this review, March 9, 2014
Dear Mr. Andy B.B.,

We appreciate you taking the time to write your comments, guest satisfaction is important for us, and for this we are working with a professional company, leaders in their field to carry out quality surveys during our guests stay.

We are sorry to read that your stay did not live up to their expectations.

In answer to your comments I would like to say you that the overall facilities of the hotel and the maintenance in general has improved a lot in the last times. All the Housekeeping and Maintenance staff are involved in keeping facilities, common areas and rooms in perfect conditions.

Concerning your satisfaction about the employees attiude and guest attention, I can guarantee that this is one of the most important objectives in the hotel since we open one year ago. Actually we have a lot of positive comments about the friendly staff and comfortable atmosphere our client experience in our hotel Bristol Park.


Once again we appreciate a lot for you taking the time to input this review, as we continue to strive towards providing a quality service for all our clients and value all the opinions received from our clients to help us achieve this goal.

We will keep on working hard to try to exceed our guests expectations at any time. At Hotel Bristol Park, our objective is to let you enjoy great experiences to remember.

We really hope to see you back again in one of our hotel and make your opinion change about us.

Kind regards.
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Lincoln, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 9, 2014

Friendly reception, room 503 clean, warm, comfortable, at rear with balcony overlooked by adjacent apartments. Enjoyed evening meal, disappointed with breakfast. Lunch not taken. Location good for Old Town and walk/taxi/bus to New Town. Levante Beach within reasonable walking distance. Breakfast did not meet OnaSol standard experienced elsewhere in Benidorm (think ownership has changed?).

Room Tip: Front rooms for sun, but not sure if road noise a problem, would request high floor
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorena C, Director de Relaciones con Clientes at Bristol Park Hotel, responded to this review, March 9, 2014
Dear Mr. Graham B.,

Thank you for your comments about the friendly staff, cleaneless of the room, the evening meal and the good location of our Hotel Bristol Park in Benidorm.

In relation with your opinion about the Breakfast I thank you for it; because we will continue focusing on food quality and increasing the standards of our Breakfast Buffet every day.


Many thanks!

We look forward to welcoming you back soon.

Best regards,
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Stockholm
Top Contributor
117 reviews 117 reviews
114 hotel reviews
Reviews in 75 cities Reviews in 75 cities
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed December 1, 2013

We checked in spontaneously a late night after the trams back to Alicante had stopped running for the day. So we didn't really check any reviews or comments about the hotel prior to staying - in case we'd done that we probably wouldn't have chosen this one. Reading some reviews, you quickly understand that the place is all but tourist friendly. Which is quite strange, in a place like Benidorm.

However, we just stayed for one night and didn't experience anything inconvenient during that time. It was clean, the breakfast buffet was superb and the staff were polite. Before reading the reviews here we could have chosen this hotel for a week's vacation, now that seems less likely. Still, it was a pleasant night's sleep for us.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorena C, Director de Relaciones con Clientes at Bristol Park Hotel, responded to this review, March 9, 2014
Dears Sofie & Fredrick,

Thank you so much for sharing with us your nice comments.
We are very proud and I feel flattered when I read comments like your talking about our staff. We try to provide our guests with the best memorable stays, and I am proud when they happen, as in your case staying only one night.
Many thanks for your lovely words about the team and the breakfast buffet.
I look forward to welcoming you back soon.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ripon
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed November 9, 2013

Don't listen to any of the negative reviews. The Bristol Park is perfectly located for the Old Town of Benidorm and the beach (both 5 minutes walk). The staff were very friendly especially with the children. We were in room 116 which was on the back of the hotel but had a terrace balcony with high walls which was great for the kids. Room was so spacious which is rare when you have 4 beds in it! Very very clean and very powerful shower. Towels and toiletries provided. We were half board. Breakfast was good, lots of choice. The evening buffet was more limited and smaller then other benidorm hotels we have stayed in but there was always something to eat! A nice hotel, would def. stay again.

Room Tip: The front of the hotel is on a main roundabout so may be noisy.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2013

My partner and I went to Benidorm last september as we do every year. We were used to go to another hotel not that well-situated as this one is. That was the reason to try this one since some friends recommended it. That wasn´t definitely a mistake. The location is perfect, refers to shops, restaurants or even the beach, and so was de inside. The atmosphere of the hotel is warm and the staff sympathetic, not just those who recieved us in the check-in desk but also those who served us in the dining room. We were served homemade traditional food really tasty at all meals. Also the room was perfectly comfortable and the cleaning of the room and bathroom was inmaculate. Just one negative point come to my mind an that is that the room was a little bit "old-style", but at the same time I must say it has nothing to do with the comfort of the furniture, that was excellent. And even if we thought that style could be a drawback, inmediately was contrasted by the brand new bathroom equipment. I recommend this hotel to everyone and, definitely, we will repeat next year the Bristol Park experience.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2013

Picked this hotel because of the price and it's location, and was not disappointed! Looking through some of the other reviews on the place I was a bit worried, but don't be THIS IS A NICE HOTEL FOR THE PRICE, it compares to a top end budget hotel in the UK.

We had no problems with the staff or the other guests as suggested in the previous reviews (it amazes me how many English people are surprised to find Spanish people enjoying a stay in their own country!)

The room (110) was spacious, it had air con that worked, the bathroom was modern and clean, the shower was great, and the service was good.

The Breakfast was ok, we had toast and eggs, lots of fruit, ham, cheese and rolls, lots of nice pastries and jams.

Free WIFI was very hit and miss, had to log into it all the time, was a bit frustrating.

Overall we really enjoyed our stay at the Bristol Park, it's a great base to get out and enjoy Benidorm as your right in the old town, there's 100s of restaurants and bars to choose from, so go and enjoy!

Room Tip: Back of the hotel room get sun in the afternoon but view must be limited on floors 1 & 2. Front...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bristol Park Hotel

Address: Plaza Doctor Fleming 2, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #77 of 194 Hotels in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bristol Park Hotel 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Bristol Park Benidorm
Hotel Bristol Park

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