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“Great week away” 5 of 5 stars
Review of Servigroup Castilla

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Servigroup Castilla
4.0 of 5 Hotel   |   Calle Jaen 3, 03503 Benidorm, Spain   |  
Hotel amenities
Ranked #11 of 192 Hotels in Benidorm
Bonnyrigg, Scotland, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great week away”
5 of 5 stars Reviewed October 18, 2013 via mobile

Spent a week here in the first week in October and found that the staff could not do enough from the reception staff to the cleaners. The rooms were spacious and comfortable and the food in the restaurant was lovely with a great selection. Situated in between the new town and old so not bothered by any noise but not to far away from the nightlife either. All in all had a great time and would probably use this chain again if visiting Spain in the future.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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545 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
strood rochester
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 15, 2013

Just back from a two week stay here. Clean hotel, got a bit muddled just now, and wrote a review on calypso hotel, rooms cleaned every day, towels changed every day and bed every other day. Food really good, never went hungry once,don't know other people were moaning about. Weather was really good no rain for our whole stay. Staff were excellent especially jackie from Kent. Couldn't do enough for you. Book direct with hotel get free transfers,free drink the bar and two free mugs !!!! Also free trip to benidorm place. Can't wait to come back in march .

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 15, 2013

Booked this full board for 5 days in late September. Really clean nice Hotel , very good facilities and common areas sparkling and very comfortable. Definitely a 4 star rating. The food was excellent, great choice of meats and varying dishes. the wine was very good in the restaurant as well. The location is exactly where I wanted it but a short walk to the beach. If you book a double bed you seem to get the East facing room. So put a request in if you want to face the pool (better).

Room Tip: Book a pool facing room
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2013 via mobile

Perfect hotel. Great staff, value for money and you couldn't get a cleaner hotel. Comfortable pillows and bed. Very Helpful reception. I have stayed twice now and would def return and will. I can find noting negative to say.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 12, 2013

excellent hotel,immaculately clean,lovely sun terrace, rooms spacious and comfortable,
food very good plenty of choice, entertainment could be better at night, drinks 2 for 1
which is very good value, plenty of public transport just along the road as you come out of the entrance all journeys cost 1 Euro 5o cents. handy for night life but well away from the noise.
the reception staff are very friendly and speak very good English.we also were giving a free
night at the benidorm palace brilliant show. will be back again next year.

m.f s .

Room Tip: try to get a room over looking the pool
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2013

Spent a couple of weeks at the Servigroup Castilla during August and September 2013 and was very impressed with the cleanliness and service on offer at this hotel, the rooms are nicely furnished with very comfortable beds, the rooms are quiet although the beds and chairs could do with pads on the bottom of the legs because you can hear them being moved around when the cleaners are cleaning the floor above in the mornings. The food on offer is a eclectic mix of Spanish and English cuisine which was very nice, although a lot of fish is served on Fridays, the hotel entertainment is aimed at the Spanish guests but there is a cheap & cheerful bar within 200 yards of the castilla also the brilliant Rockstar Bar is only a short walk down the yellow brick road with some good acts on in the evenings! other than that there are hundreds of bars and restaurants in the new town or if you like a bit of class head into the old town which is only ten minutes walk away where you can find classy bars and good Spanish restaurants aplenty, also try some of the bars which have shows on, some are very good indeed! There are many hotels in Benidorm but seldom will you find one of such quality as the Castilla! Keep up the good work and see you next year!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2013

After taking a chance on this hotel 4 years ago we recently had our fourth stay at the Castilla, the first thing that will strike you is how clean the hotel is the foyer is always kept immaculately clean as is your room which will be cleaned extremely well every day, Mariano on the front desk is always there to help you and speaks (and more importantly understands) very good English, the food is acceptable for Spanish hotel cuisine, some meals you will enjoy and some maybe are a little bland, but you will never go hungry especially at breakfast time when you will not find a better breakfast anywhere in Benidorm. The entertainment is mainly Spanish based, but who needs hotel entertainment when your in Benidorm. The hotel is very quiet after 11pm so you can always get a good nights sleep. The pool area has two levels, around the pool soon fills but the higher level always has free sun beds. Finally the hotel is in a great position, about a ten minute walk to the old town

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Benidorm
#6 Luxury Hotel in Benidorm
#16 Family Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
Official Description (provided by the hotel):
Hotel located 500m. from Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children’s playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm

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