My husband,daughter & I just returned from the Venus hotel after a weeks holiday. We have been 12 times to Benidorm & have never found the accommodation to be very good until now.We thought this hotel to be in a great area ,central to shops bars restaurants & few mins to the beach front & lovely promenade.We were given a pool view triple room not massive but had fridge ,English t.v ,fantastic shower & air con. The balcony was good size for the three of us to sit out & watch the entertainment. Rooms were kept clean & fresh towels daily.Never a problem getting a sun bed theres plenty of room round the nice good sized pool. Food was amazing you would have to be very fussy not to find something to eat ,good selection from soup , salads,roasts,fish,different potato dishes ,pasta,pizza & assortment of pasties & desserts & fruit.Breakfasts had good choice of hot & cold food.English & continental.Service was very good especially in the restaurant by keeping tables cleaned & resetting we never had to wait for a table.We would definitely use this hotel again & if you book direct with Servigroup you get free transfers to/from airport ,first free drink ,free tickets to Benidorm Palace & according to availability late check out till 3pm.Few little things but not very important would have liked tea/coffee facilities in room & the beds were very hard like sleeping on a board but we did find out near the end of our holiday that you can ask for a softer mattress.The bathroom door is frosted glass & we would have preferred a door that closed shut but it did still give you some privacy not enough of a problem to stop us staying here again.A lot of people we spoke to were returning guests so speaks for itself ,it is a pleasant hotel to stay in.