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“Karen Muswell Hill” 5 of 5 stars
Review of Servigroup Venus

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Servigroup Venus
3.0 of 5 Hotel   |   Avenida Filipinas 13, 03503 Benidorm, Spain   |  
Hotel amenities
Ranked #12 of 194 hotels in Benidorm
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Karen Muswell Hill”
5 of 5 stars Reviewed July 2, 2013

Lovely hotel, modern, clean and central. We didnt get a pool view but did experience any of the noise that some reviewers had complained about.(late June) Lovely friendly atmoshere around the pool. Food was good. Pleased to have a fridge in the room as most hotels dont provide one, Will definitely visit again.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
Date | Rating
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  • French first
  • German first
  • Portuguese first
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  • Spanish first
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 2, 2013

Nice clean hotel
Rooms are small but nice, and pool area very spacious and clean, though the atmosphere around pool area was limited. Animation/ entertainment was limited.
Pool view request was not honoured so ended up on 2nd floor next to noisey main road.
Reception staff were abrupt and did not give you that welcome feeling. In fact on check out their was no "thank you for staying or hope to see you again". Do not even think we got a thank you.
would use again but not top of our list.

And dont use a mobility scooter untill you need one you 30 year old lazy people !

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nottinghamshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2013

We visit Benidorm once a year on a "girls Only" trip. We have stayed in a number of hotels but the Venus has by far been the best. Staff Friendly, food good for the price we paid, good choice of breakfast and dinner. The hotel is very central, minutes away from the beach, shopping and night life, no need for taxi's

Room Tip: pool view is great
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 30, 2013

First time with Servigroup but this hotel was just ideal. Location is perfect for the beach and nightlife. The rooms were spotless and lovely, bathroom with walk in shower and hair dryer. The food catered for everyone with lots of choice, it was hot and we had excellent meals during our 3 night stay. You can even buy a bottle of wine at dinner, if you don't drink it they will cork it and save it for the next day. The staff cant do enough for you, so pleasant and helpful. Have stayed in various hotels in Benidorm but this has to be the best. Used the courtesy room, again a nice room. Free wifi throughout your stay.

Room Tip: We stayed in 6004 facing the pool.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 29, 2013

We visit Benidorm once a year on a "girls Only" trip. We have stayed in a number of hotels but the Venus has by far been the best. Staff Friendly, food good for the price we paid, good choice of breakfast and dinner. The hotel is very central, minutes away from the beach, shopping and night life, no need for taxi's any where.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worcestershire
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 28, 2013

Just arrived back from the Venus, this is my second visit and it is just as good as the first. Lovely clean hotel the staff are friendly the rooms are nice, I would say the choice of food is excellent. I have stayed at many hotels in Benidorm but I can say that the Venus never lets me down. Not that far from the beach and activities. Great hotel.

Room Tip: I always ask for a room over the swimming pool as I would not like a room overlooking the road.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 28, 2013 via mobile

Just come back from one week's stay at the Venus with my son and granted it is a good looking hotel with decent food and friendly staff for me it has its faults.
The room we had was very small and the frosted glass bathroom door is ridiculous offering no sense of privacy whatsoever .
The sunbeds/parasols at pool side are nearly all taken by 9am by "invisible " guests who turn up much later to claim them as their own.
The entertainment to be polite is a joke - you just have to visit other hotels that are packed out on a night while the Venus is deserted.
I can assure you I am not a demanding guest or usually this opinionated but for me on a value for money basis the Venus would in no way be my first choice.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Servigroup Venus

Also Known As:
Servigroup Venus Hotel Benidorm
Servigroup Venus Hotel
Hotel Venus Benidorm
Venus Hotel Benidorm
Benidorm Hotel Venus
Address: Avenida Filipinas 13, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Benidorm
#12 Business Hotel in Benidorm
#12 Romantic Hotel in Benidorm
#13 Family Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servigroup Venus 3*
Official Description (provided by the hotel):
The Hotel Servigroup Venus is very well located just 300 m. away from Levante Beach, and other resort facilities.Facilities and services:There are two buildings communicated by an elegant reception foyer and with access to public rooms: restaurant, bars and lounges. Large sun terrace and a superb freeform swimming pool for children and adults provided with sunbeds and parasols, summer bar and surrounded by a tropical garden. Children’s playground.You can choose between Dracma café with live music, or the bar-lounge overlooking the sun terrace, where you can enjoy our cabaret and dance programme. Hairdresser. Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement). Panoramic lift.Hotel-owned covered parking spaces (supplement): 157 Rooms:358 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
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