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“what a lovely surprise” 5 of 5 stars
Review of Servigroup Venus

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Servigroup Venus
3.0 of 5 Hotel   |   Avenida Filipinas 13, 03503 Benidorm, Spain   |  
Hotel amenities
Ranked #6 of 192 hotels in Benidorm
durham
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
“what a lovely surprise”
5 of 5 stars Reviewed June 15, 2013

got to say what a pleasant stay at this hotel with my wife having just spent a week here as a surprise holiday from 9th june 2013, staff from the cleaners to waiters to reception staff were excellent , meals were very nice and a good variety and rooms spotless each day, will definately recomend to anyone wanting a weeks stay in benidorm but a little tip , try and book a pool view room we were in room 513 and faced a busy and noisy road but it is benidorm after all, and every wednesday night the hotel gives you a complimentary night at the benidorm palace , now that is something worth having as the new show :nostagia: was excellent, once again this hotel wont disapoint, try it and see

Room Tip: ask for a pool view a lot more quieter
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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778 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
Date | Rating
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English first
Batley, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 15, 2013

Just back from this hotel after a nine night stay at half board first impressions of the hotel from the outside was very nice check in was quick and efficient and we got our room key straight away I had emailed the hotel before the holiday and asked for a pool view on 2nd or 3rd floor ,and this is what we were given in theolder building , at first glance the room was small but okay on looking closer you could see signs of wear and tear chipped furniture broken tiles in shower etc . The cleaning service was adequate but not perfect balconys not cleaned sheets not changed everyday, towels not allways replaced and my wifes particullar one the drinking glasses were not replaced even though we had u
sed them , the pool was pleasent enough there was allways plenty of sunbeds not
enough parasells so you had to be out early to get one . While we were there they had about 3 or 4 stag and hen doos butit was not a problem as they were well behaved the entertainment can't really comment on as we did not really see any of it now to the part in which both my wife and I felt stopped it getting 4 stars the dining , first of all you are not shown to a table when you go dn to your dinner so it ende up with people coming into the dining room going straight for the food and then walking round with full plates looking for tables, secondly there was no code so people came into dinner wearing shorts flipflops in bikinis with see through wraparounds and carryin beach bags thirdly halfway through our stay they replaced the tablecloths and cloth napkins with rubber mats on formica tables and. Paper serviettes ,it looked like a works canreen
, apparentley this is policy throughout all servigroup hotels , lastley the food although ok and plentiful was a bit repetitive and not a lot of choice , overall we found this hotel to be pleasent enough and for anyone wanting a nice quiet stay in benidorm you could do a lot worse than this hotel , was just not we were expecting

Room Tip: Email hotel in advance
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cardiff
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 10, 2013

Nice hotel spotlessly clean. We booked a triple room, which was actually a twin room with an extra fold up bed not suitable for an adult. I complained to staff but they stated that they didn't have any triple rooms and there wasn't anything they could do. The food was nice, a good selection and tasty. I wouldn't stay here again because of the bed problem and the unhelpful attitude of the reception staff. Staff in other areas were always helpful and hard working.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2013

just got back from this hotel on the 8th june after a week stay, the hotel is spotless the food great all staff were very helpfull, they have had bathrooms revamped with walkin showers which are much better we recommend this hotel if you want a good stay in benidorm

Room Tip: above the bar facing the pool
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 9, 2013

This is my first time in Benidorm. Great hotel , no stags or hens so very quiet! A good variety of food , lovely roast on Sunday. Fridge in room and safe. Good TV channels and free wifi would stay here again :)
Angie

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stoke on trent
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 2 cities Reviews in 2 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 9, 2013

We have just returned from 11 nights at the Venus, we found the food very well cooked and a good selection all round. The staff very helpful and pleasant to deal with. A special thank you to Ms Garcia for a very professional service. The room although small was clean in a good position overlooking the pool. We did find the plastic mattress covers uncomfortable, and the bathroom opposite the bed impersonal but that was our only gripe. We would definitely book Servigroup Hotels in the future

Room Tip: High floor overlooking the pool
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 8, 2013

This hotel was my first ever trip away from home on my own, the hotel itself is very clean and the rooms while a little bit dated are perfectly adequate for a catered stay.
We went full board and the food was plentiful and very well prepared. The hotel entertainment is ok but you are very closely placed to the bars and clubs so its not really an issue unless you really don't want to venture out.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Servigroup Venus

Address: Avenida Filipinas 13, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Benidorm
#6 Business Hotel in Benidorm
#6 Top resorts Hotel in Benidorm
#8 Family Hotel in Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Servigroup Venus 3*
Official Description (provided by the hotel):
The Hotel Servigroup Venus is very well located just 300 m. away from Levante Beach, and other resort facilities.Facilities and services:There are two buildings communicated by an elegant reception foyer and with access to public rooms: restaurant, bars and lounges. Large sun terrace and a superb freeform swimming pool for children and adults provided with sunbeds and parasols, summer bar and surrounded by a tropical garden. Children’s playground.You can choose between Dracma café with live music, or the bar-lounge overlooking the sun terrace, where you can enjoy our cabaret and dance programme. Hairdresser. Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement). Panoramic lift.Hotel-owned covered parking spaces (supplement): 157 Rooms:358 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Venus Hotel Benidorm
Hotel Venus Benidorm
Venus Hotel Benidorm
Benidorm Hotel Venus

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