Just back from a week at the Riviera, great location for Benidorm's nightlife. We booked by phone from home and confirmed by email, when we arrived all our requests were satisfied, we asked for the highest floor possible, a twin bed room and late checkout. We were placed in room 911 the top floor, very clean, good balcony with table and chairs, TV with poor selection of channels, didn't matter because we didn't go to Benidorm to watch TV.
The shower was the most powerful I have ever used, the hotel provides soap, shower gel, shampoo, combs, toothbrushes and toothpaste and shower caps replenished every day.
A special thank you to our room maid, our room was incredibly clean every day, she was superb.
To use the lift you need your room card however the lift need 3 to 4 attempts to read the card as does the room lock.
The buffet in this hotel is excellent, the choice is great, I am a vegetarian and there was always plenty of choice. The restaurant seemed to be understaffed and at dinner, the bingo caller in the room next door is monotonous,
We watched the England V Poland football game on very large screen in the front bar with a ice bucket of 5 bottles of beer, excellent idea as I could watch the game without going to the bar.
Now for the disappointments, no kettle or tea making facilities in the room,a room safe is 15 euros for the week, late checkout is 36 euros, lunch on day of checkout is 15 euros each, the pool is tiny and freezing, we never informed we could use the facilities of any other hotels nearby.
- Official Description (provided by the hotel):
- Hotel renovado completamente y abierto en Julio del 2011. Categoria 4 estrellas una excelente calidad en servicios e instalaciones. Indicado principalmente para adultos que busquen tranquilidad ya que se comercializa principalmente para mayores de 16 años. ... more less
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- Also Known As:
- Riviera Beachotel Hotel Benidorm