On arrival the hotel is quite impressive and the entrance quite nice. Corridors that lead to the rooms are very shabby with dirty thread bare carpet and I was greatly concerned about entering my room. This was not too bad and fairly clean but basic and in need of updating. I did find a long dark hair when turning back the bed cover but the bedding overall was clean. The discovery of a pair of pants from the previous occupant in the bathroom under the sink was my main concern! I did also have to empty the plug hole in the sink of the hairs before I could use it. The maids did tend the rooms every day and did spend much time doing their job but there still seems to be room for improvement.
The food was quite good and I was part of a group of 17 and we were all of the same opinion.
It was all cooked well and plenty of choice.
Staff were all very pleasant and helpful all the time and I did not experience any of the situations
where Spanish visitors were given special treatment and served first.
I understand the four star status is because it has an indoor pool and gym. Other then that it is to be considered no more than three with the resturant aside as that is the best area of the hotel.
I did not use many of the facilities because we were a large crowd and out a lot but I could see that teenagers and children had plenty to occupy themselves with.
The location was not too bad and the walk was only 15 mins to the heart of Benidorm.
The hill was not an issue really.
Have stayed in better and worse hotels but would not rush to re-book.
My husband stayed here last year all inclusive for a stag do and so recommended it for our freind's 60th birthday.
We could not get the all inclusive deal as we stayed for less than 7 days which is a new ruling.
Local area fantasic for entertainment.
Overall I would say this hotel was middle of the road but someone needs to set about updating certain parts in the near future to make it more comfortable.
- Official Description (provided by the hotel):
- Palm Beach is a four star hotel in Benidorm, designed exclusively for the relaxation and enjoyment of all Guests. The Palm Beach Hotel is located in a quiet residential area of Benidorm surrounded by tropical gardens, about 700m from the Levante Beach, accessible by foot or with our complimentary local shuttle service. Offering a wide range of facilities and comforts: outdoor and indoor pool, garden, free parking, restaurant offering Mediterranean food, playground, multi sports court, and our discotheque El Temple. ... more less
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- Also Known As:
- Palm Beach Hotel Benidorm
- Palm Beach Benidorm