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“regente” 4 of 5 stars
Review of MedPlaya Hotel Regente

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MedPlaya Hotel Regente
3.0 of 5 Hotel   |   Monaco, 5, 03500 Benidorm, Spain   |  
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Hotel website
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Hotel amenities
Special Offer
Complimentary bottle of wine
Ranked #48 of 194 Hotels in Benidorm
Certificate of Excellence 2014
Port Talbot, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“regente”
4 of 5 stars Reviewed March 12, 2013

hotel was spotless. rooms cleaned and towels changed every day.
the televisions in the room had all the english channels, not just sky news
staff very friendly and helpful.
food quality was good , the only gripe i had was that there was chips on the menu every day, not that there was other options so you didnt need to eat the chips.
the hotel entertainment was what you would expect ,the entertainment manager was not very good.he really needs to find a few more games . throwing euros at a bottle ,and play your cards right is not entertainment. there was the usual reptile/parrot show a singer another night and a duo. all easy listening and quite pleasant. only problem we encountered was that a couple of bus loads of spanish arrived, taking over the hall. they kept seats with scarves overfilled the hall(more of them that is legally allowed) brought chairs into the hall from everywhere> the noise was horrendous. the restaraunt was the same. like a wall of sound. i dont think this was the only hotel experiencing this, but i must admit it did mar my stay at the hotel. i will not be returning next year untill the assisted spanish holiday period is over. overall i enjoyed the holiday and i would stay at the regente again.

Room Tip: go for a high floor, when the hotel is busy the lifts are full by the time they arrive at the middle...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, March 15, 2013
Dear Georgina,

Thank you very very much for your comments regarding your recent stay at the Regente.
These are very useful to us, as any feedback is of great value and taken into consideration in order to improve.

We are glad to know you enjoyed your stay, and liked our staff, food, and cleanliness.

We would love to welcome you back, and would be happy to assist you in this matter or any enquiries you may have. Feel free to email us to benidorm@medplaya.com.
Whenever you are coming back, please, make sure you bring your Amigo Card.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,173 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 2, 2013

Having been a regular visitor to Benidorm over the past 12 yrs we stayed at this hotel on recommendation from family & was very happy. Me my husband, daughters (18 & 15) mum & husbands parents could not fault a thing. Food gr8 with plenty choice, staff friendly & polite. The Entertainment when we was there was very good some nights & just ok others but there is something different every night. We love Benidorm & The Regente provides gr8 accomodation thats why we have booked to stay again in April (can't wait) !!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, March 6, 2013
Hello!

My name is Paula, I am Hotel Regente's Guest Relations.
Many thanks for taking the time to write your comments regarding your stay with us. These excellent ratings really help us a lot.

We are happy to know that you are coming back now in April, and would like to know what dates will this be and would like to recommend you to get an Amigo Card. Please, email me to benidorm@medplaya.com

We will be looking forward to seeing you.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Runcorn
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 27, 2013

My name is Donna, i stayed at the regente for 2 weeks in sept 2012. great hotel, food nice, staff very friendly especially staff in restaurant. I have already booked to stay at the regente this sept for 11 days.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, February 28, 2013
Hello Donna,

Many thanks for submitting this review to TripAdvisor and booking once again your holiday at the Regente. It is an honour for us to welcome our Guests back. We will be happy to see you again!

Please, remember to bring your Amigo Card with you, and feel free to email us to benidorm@medplaya.com should you require any assistance.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2013

Stayed here in June 2012, my friend and i arrived at the Regente just before lunch time and check in went very smoothly the reception staff was extremely helpful. We decided to upgrade to the all inclusive, which was very worthwhile, it worked out at like 14 euros per day.
we got room 919 on the 9th floor and were disappointed as it wasn't a pool view however we had a view over the mountains that we preferred. the rooms are very spacious with a decent size balcony. the hotel was always cleaned to a very high standard every day. Not once did we see any of the staff in the hotel without a smile on their faces. the food at the Regente was the best I've ever had in Spain. the pool is a decent size and there are many beds, tables and chairs around the pool, however we preferred the sun terrace as there wasn't many families with children up there. the hotel is in an ideal location, 5-10mins walk if even to levante beach, and the bars and restaurants.
we really enjoyed our week at the Regente that we decided to book again for August 2012 upon arrival the hotel staff recognised us straight away and did everything but roll the red carpet out for us, the staff were really friendly and welcomed us again even the bar staff remembered our drink orders lol again we upgraded to all inclusive and we asked if we could have the same side of the hotel that we got in June and the reception staff were more than happy to do this for us. I would recommend the Regente hotel to anyone. Iv'e now booked to return again to the Regente in Aug 2013 and already looking forward to another brilliant holiday.
Keep up the good work Regente. see you on 30th Aug!!!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, March 6, 2013
Hello Gareth,

First of all, please, receive our gratitude for the excellent scores you have given us, for recommending Hotel Regente to others and for writing such an enthusiastic review. Your contribution is highly valued.

We try our best to come to work with a positive attitude, because we know how hard it can be to gain the money needed to go on holidays, and try our best to ensure that our Guests enjoy their holidays.

We are happy to know that you are coming back. We will be looking forward to seeing you on August 30th. I hope you already have the Amigo Card. Should you require any assistance, you may email me to benidorm@medplaya.com
Thank you.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackburn, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 25, 2013

visited the regente hotel in september 2012 found this hotel one of the best hotels we have had abroad .this was our second visit in two years the hotel is spotless. food is first class. entertainment is also very good. there was five of us on the holiday and it was two brilliant weeks. worth every penny . will be going back for sure. georgesumner

Room Tip: both times we have been on floor eight overlooking pool very good rooms
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, February 26, 2013
Hello George,

My name is Paula, I am Hotel Regente's Guest Relations.
Your review is very much appreciated. Thank you for coming back to the Regente. I hope you already have the Amigo Card.

I am glad to know that you and 'the gang' enjoyed your second stay with us, and that you found the food to be first class, the hotel spotless and the entertainment very good.

Please, let us know to benidorm@medplaya.com when is it that you will be coming back.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 21, 2013

Just come back from 2nd stay in this wonderfull hotel 19/02/13. vast choices of food to suit everybody all staff 100% there for your every need.Perfect location.110% clenliness will deffinately go back again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, February 25, 2013
Dear K333KPS,

First of all, thank you very much for coming back to Hotel Regente. It is an honour for us to have Guests coming back with us.

Secondly, we would like to thank you for the fantastic scores you have given us. These are very important in order for us to be able to improve in the Hotel ranking.

And finally, thank you for your kind words regarding our staff and services.
We will be happy to have you back around and hope you already have the Amigo Card.

Please, feel free to contact us to benidorm@medplaya.com should you have any enquiries.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2013

Just like to say very impressed with Paula Tracogna of the Guest Relations Team who has responded to my emails regards accommodation requests etc as advised from all the reviewers i contacted! if the hotel is as efficient as Paula then it will be a great stay!!
thanks Paula
steve & sarah

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, February 19, 2013
Hello Steve & Sarah,

Thank you very much, that is really nice from you!!
You will see I am no exception to the rest of the staff, they are all great workers and colleagues and have been working at the Hotel Regente for many many years now.
You know what to do if there is anything else I can do for you ;-)
Kind regards,

Medplaya Benidorm Guest Relations (Paula!)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MedPlaya Hotel Regente

Address: Monaco, 5, 03500 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#45 Family Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — MedPlaya Hotel Regente 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hotel Regente Benidorm
Benidorm Hotel Regente
Regente Hotel Benidorm

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