We have just returned from a short break at this hotel with a couple of friends. When we booked we asked for upper floor rooms. We were given two dreadful rooms on the ground floor (described as 2nd floor) with no balconies or view. The windows would not lock so solid electric shutters had to be lowered down to maintain security making them pitch black inside. We complained and were moved to the fifteenth floor the next day to two lovely rooms with balconies and views across the pool to the sea. I would hope that they only use these rooms as a last resort!
The hotel location is excellent, right in the middle of things but it is noisy. There is a club next door called The Hippodrome open from midnight until 8am. Revellers come out screaming and shouting all night so I would definately recommend ear plugs. It was loud even on the fifteenth floor. It is only a short walk to the beach.
The hotel is spotless and quite grand inside. The bars were good and staff friendly and helpful particularly the lady at the pool bar. Beer was 1 euro fifty per pint. We only stayed bed and breakfast so can only comment on that. There was a good choice and I had a really tasty cooked breakfast from the buffet every day. One thing that is worth mentioning is that the spanish guests who all seemed to be pensioners were almost insufferable at breakfast. They would take entire trays full of croissants, hard boiled eggs, cooked meats, bread rolls etc and openly place them into their bags to take out to make sandwiches. They were blatant about this but were never challenged by the staff. They would also push in front of you or try to push you out of the way as you queued for coffee etc which was really annoying. I swear that I did not see one of them smile during the entire holiday. A very different culture definately.
There is a safe in the room but you do have to pay for the key and a fridge with two small bottles of water provided on the first day. These are charged at 2 euros each when you book out if you have used them which I thought was a bit mean of the hotel.
We spent a lot of time by the pool and had no trouble getting sun beds.
I would stay again but would take ear plugs next time.
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- Also Known As:
- Marina Hotel Benidorm