Returned in October from second stay. I have reviewed this hotel in the context of Benidorm itself. Contrary to opinion, those who have been will know it caters largely for the middle age, elderly and those with mobility issues. Ok, it has a night life, stag and hen parties and if you like people watching, this is the place. I have always found it safe. Also has many Spanish and other European visitors. This is where this hotel cater for them all. Many people return year after year, and so shall I. Location is excellent, clean, lots of food, and the management and staff are brilliant at meeting your needs. Personality I am not keen on buffet style meals and the restaurant can get busy. I avoid busy times and never understand why people push in and queue and load their plates. There is always plenty of good food and choice. Just life.. Rooms are smallish but every clean and we always get the room we ask for. Wi Fi can be difficult at times. Pools by modern standards are small but ok. So great value for money, wines and bar drinks reasonable. Evening entertainment good. Personally we preferred to see Benidorm at night on the sea front with many nice bars etc. to enjoy a drink. Back to hotel, this is again where it scores so well with the elderly customer, no need for them to go out, hotel provides excellent evening entertainment and service. I my view the hotel, provides excellent service. but if your looking for younger, family fun packed holiday - Maybe not the place. This is my view and it may be different in school holiday time.. when I would never go anywhere...
All Rooms face the road so it can be noisy, but its Benidorm. For me lower rooms. so I can walk down...
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I very much appreciate your feedback and was pleased to see that you left the hotel with a positive impression.
We hope to have the pleasure to welcome you again in your next visit to Benidorm.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.