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“New Years Stay 2013-2014--3 nights” 5 of 5 stars
Review of Melia Benidorm

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Melia Benidorm
4.0 of 5 Hotel   |   Avda. Doctor Severo Ochoa 1, 03500 Benidorm, Spain   |  
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Ranked #45 of 194 Hotels in Benidorm
Certificate of Excellence 2014
Nantes, France
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“New Years Stay 2013-2014--3 nights”
5 of 5 stars Reviewed January 4, 2014

This is a 1st time we stayed here for me and my husband,beautiful hotel,rooms spacious,comfy beds and good food.It was very hectic in the dining room in the mornings,but hee-hoo it was new year and was packed out,so was a lot of other hotels.
This hotel is a little way out from the sea front ,about 10mins walk down,a few of the CLUBS was closed,which was a disappointment, but still had plenty to do, as usual for benidorm.We only stayed here because we booked late and paid a little over than what we normally pay for b/b.
Would we stay here again--yes--but only if we can't get in our normal places nearer the sea front.

Room Tip: if you ask at the reception to join --free---for a MELIA CLUB CARD---you will be given a code for fr...
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul_MeliaB, E- Guest Experience at Melia Benidorm, responded to this review, January 5, 2014
Dear Margey49, Thank you very much for sharing your review on TripAdvisor. Opinions as yours are very much appreciated, as they show us that we are working in a correct way to satisfy our guests! We are very glad that you enjoyed your stay in Meliá Benidorm and thank you for spending your holidays with us! Best regards!
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2,058 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (418)
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aberdeen
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 3, 2014

Great hotel very clean lovely rooms,also food really good, staff excellent. We stayed over xmas and new year only downside was checking in but overall excellent best we've stayed in, in Benidorm Great place not far to beach or shopping

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul_MeliaB, E- Guest Experience at Melia Benidorm, responded to this review, January 4, 2014
Dear Jhconnon, First of all, thank you for sharing your Christmas experience in Meliá Benidorm here on TripAdvisor! We are very glad to hear that you enjoyed your holidays, and we really hope to receive you again! Thank you for choosing our Hotel and our company, Meliá Hotels International to spend your holidays! Best regards,
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Birmingham, Reino Unido
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2013

The reception staff were very nice when we checked in and we were on the 15th floor with great views. The room was spacious, comfortable and warm. The indoor pool was very good and the water was warm enough for my 2 year old. The restaurant was very nice and the food was hot with a very good choice. The staff In the restaurant were also helpful and friendly. We would love to come back to this hotel again.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul_MeliaB, E- Guest Experience at Melia Benidorm, responded to this review, January 4, 2014
Esteemed Mark P, we like to thank you so much for your time to share your opinions with all the followers on Tryp Advisor. Thank you for your nice comments about the room, pool services and restaurant choice and staff. Kind regards!
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Valencia, Spain
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2013

We stayed at the Melia Hotel for 4 days (23rd to 27th Dec) half board. The location is excellent with many entertainment facilities nearby. The food was good as were the staff. Hotel overall good.
Downside: one hour to check in due to lack of staff on reception and the long winded check in procedure.
Another problem was when we booked the hotel through a travel agency we were not informed ANYWHERE about the Gala lunch on Christmas Day. We contacted the Melia three weeks beforehand told them we were booked in half board for Christmas, and asked if there was a Gala lunch and if we had to book. We were told by the reception staff the Gala lunch was fully booked. We therefore booked an outside restaurant for lunch and paid a deposit. When we arrived at the Hotel we were then told we were entitled to two tickets for the Gala lunch! Included in the booking price? So because we had already booked another Restaurant we had to miss the 90€ pp lunch because of lack of information by the Hotel AND the Travel agency. I suggest in future some communication between the two may be an advantage. Then this can be passed onto the customer. Interesting that when I posted this on the Travel Agency web site they edited this part out!

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul_MeliaB, E- Guest Experience at Melia Benidorm, responded to this review, January 4, 2014
Dear David S, first of all thank you for your review about your holydays in our Hotel on Christmas. We apologize for the problems with the reservation, because we usually provide to all the tour operators and travel agencies the complete information about the conditions on Christmas Day. We expect to welcome you again if you come back to Benidorm in the future. Great Regards!
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Tarleton
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed December 30, 2013

Stayed at the Melia hotel for 1 week over the Christmas period. The rooms are elegantly decorated beds comfortable clean towels and toiletries supplied daily. Lots of comfortable couches and chairs in all public areas always clean. all of the staff had a happy and helpful attitude at anytime of the day .We stayed all inclusive and what a bargain, the food was excellent plenty of choices meat or fish was freshly cooked to you liking. I have stayed in Benidorm several times In different hotels.In my opinion the Melia is the best.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul_MeliaB, E- Guest Experience at Melia Benidorm, responded to this review, January 2, 2014
Dear Tarleton R., thank you for spending your holidays with us in Meliá Benidorm and for your review here on TripAdvisor. We love to hear that you felt so satisfied with the rooms, the food and our Staff! I assure you that they all work very hard to ensure that all our guests can enjoy their stay! Once again, thank you for choosing Meliá Hotels International and we really hope to welcome you again in the future! Kind regards
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Pwllheli, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 29, 2013

We just come back. after spending xmas at the hotel, would go back to this hotel, location very good, there was plenty of choice for breakfast, but not the best. if your looking for wifi, very disappointing as i paid for wifi and did not work for the whole week when i tried, but all in all would go back.
we booked bed and breakfast and dined in many of the local restaurants near the hotel, plenty of choices.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul_MeliaB, E- Guest Experience at Melia Benidorm, responded to this review, January 2, 2014
Dear Beth035, first of all thank you very much for sharing your opinion with all our Tryp Advisor followers. We are very sorry for the problem with our wi fi connection, Your nice comment about the restaurant help us to keep on working to offer our guests the best of our services. Kind Regards!
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Cartagena, Spain
Top Contributor
63 reviews 63 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 29, 2013

The Melia is rated as a 4 Star hotel but the rooms are certainly not up to 4 Star standard. The beds are not very comfortable and there is no tea and coffee facilities in the rooms, on the positive side the room and bathroom are a good size. You can get free WiFi if you are a Melia card holder otherwise you have to pay. Breakfast is a bit of a scrum and to manoeuvre between the the closely placed tables and chairs in the dining room is difficult. Breakfast had a very good choice including a glass of Cava if you wanted it but some of the hot breakfast offerings were not hot, I had cold beans two days on the run and the third day I opted for a tomato instead and also found that to be cold too. The lounge area is very comfortable and does meet it's four star rating and the pool area is excellent. Parking is difficult and the man in charge of the car park is a bit of a jobs worth, there was nowhere to park and large signs threatening tow away so I went down to the car park only to be told I could not park until I had checked in. I had to then do a difficult reversing manoeuvre then find somewhere to double park whilst going through a check in that took 45 minutes. I don't know if any of the rooms have been renovated at the Melia but I felt that ours was in need of it.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul_MeliaB, E- Guest Experience at Melia Benidorm, responded to this review, January 2, 2014
Mr. David R, we like to thank you very much for your taking some time to write this review about all the different areas of our Hotel. We will take your comments like a great value to improve some aspects of our services, and make some changes before your new arrival in the future. Thank you for choosing Meliá Benidorm. Great Regards!
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Additional Information about Melia Benidorm

Address: Avda. Doctor Severo Ochoa 1, 03500 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Benidorm
#16 Best Value Hotel in Benidorm
#17 On the Beach Hotel in Benidorm
#22 Luxury Hotel in Benidorm
#31 Family Hotel in Benidorm
#44 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Benidorm 4*
Number of rooms: 526
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Also Known As:
Melia Benidorm Hotel Benidorm
Sol Melia Benidorm
Melia Hotel Benidorm
Benidorm Sol Melia
Hotel Melia Benidorm

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