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“A real Pearl” 5 of 5 stars
Review of Servigroup Nereo

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Servigroup Nereo
3.0 of 5 Hotel   |   Avda L' Ametlla de Mar, 12, 03503 Benidorm, Spain   |  
Hotel amenities
Ranked #10 of 192 hotels in Benidorm
Prestatyn
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“A real Pearl”
5 of 5 stars Reviewed July 3, 2013

We ,my wife and I have just returned from a week spent in the Nereo hotel in Benidorm , from the 25th June until the 2nd July. We booked this hotel purely by chance, as, we were unable to get in to our usual hotel. So it was with a little apprehension that we approached the Nereo.
The entrance to the hotel dispelled any worries. Beautiful and clean, a smile and welcome at Reception. We were allocated room 713 . The side which always gets the sun, facing the hotel pool. The room was very clean and tidy. amply furnished with wardrobes, bedside tables, two chairs, a table , and, a cupboard containing the safe and also a mini fridge. Very handy for keeping cold drinks. The balcony had a table two chairs and an ashtray. Best of all there was a clothes drying frame as well. The corridors were floored with laminate, and there were three lifts. The lifts were exceptionally clean
.The cleaners were dressed in white jackets and trousers. Towels changed daily , and sheets and pillowcases twice weekly. The daily cleaning was very good.
The bathroom had all the usual fittings and fixtures plus a Hair dryer , packets of shampoo and shower gel replaced daily , and also a rubber bathmat ,brand new wrapped in a plastic packet.
The restaurant was a surprise! White cloth table cloths, and proper serviettes also white.
The waiters wore black trousers, waistcoat and a bow tie .The waitresses wore black skirts, a white blouse and a loose type of bow tie.
Best of all were the meals. Superb. Artistically presented. and the variety and choice would please the most fastidious diner. All sorts of diets from vegetarian to diabetic , were catered for.
We stayed half board . Breakfast catered for the English breakfast as well a typical continental breakfast.
The bar was straight across from the lifts, with entertainment nightly. The pool area was kept scrupulously clean. All the staff were friendly and welcoming. Although the Nereo only claims three star status, the facilities , and the standards applied by the management and staff show what can be done when it is done well and with enthusiasm and imagination. I would recommend
this hotel , to any one who is looking for quality at a budget price. There are 120 rooms over 10 floors . This hotel is exceptional, clean and quiet.

Room Tip: Choose a room on the poolside. 10th floor rooms have walk -in showers . Handy for the elderly who ha...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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575 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
wigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2013

very nice hotel food great staff very nice pool very good .went monday to monday was glad when people above went .on saturday morning ( 4am )think i might ask for top floor next time.i have been in this hotel a few times and i must say this was first time i have been kept awake did not tell staff about this because t.hey would have moved me to another room i would have had to pack and unpack

Room Tip: pool view lots sun beds.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2013

Just back have to say one of the best hotels ive stayed in in benidorm. Rooms not biggest but spotless ,food good and restaurant not too overcrowded .Staff in all areas fantastic so friendly and hardworking will be going back to beni and would love to stay here again .

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 30, 2013

Stayed here a few times, cant fault it. Nicely situated, great staff, very clean with great food, pool terrace and nice rooms. What more could you ask for?
It opposite the market and very close to the beach. The decor is nice, not as modern as some hotels but it is and has everything you need. Its not too far from the Mundamar and Aqualandia

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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burnley
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 26, 2013

travelled 11th june.room on 9th floor overlookjng pool.good check in.room fine,fridge and safe[to pay for] 28euroes plus 10 deposit.food not always to our liking but the hotel has to cater for all nationalities.waiter in dining room had a bad habit of reaching across you to collect plates.bar ok but a bit .expensive.good turn on the night we stayed in but you only have to cross the road to find the same drinks cheaper.note bar closes at 1pm and if you are sat outside they come and pour your drinks into plastic glasses .i have been going to benidorm for 45 years ,and this was a first for me.i would go back as this hotel has more good points than bad
benidorm needs to take control of mobile scooters as it seems to be the in thing with the young people..

Room Tip: stated in room 914.over looking pool..double glazed thick curtains good njght s sleep.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rodosteve
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 24, 2013

Nice location but that's not everything. Food not great at all. Nice pool. Far better hotels in Benidorm than this one in our opinion. Area can be quite rough. One lady mugged in day light outside of the hotel. So be careful with your processions

  • Stayed May 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles_Servigroup, Customer Service at Servigroup Nereo, responded to this review, July 5, 2013
Dear guest,

We would like to thank you for the time you took writing your comment as knowing your opinion is the tool to improve our service.
We are sorry to hear that your stay didn´t meet with your expectations, with reference to your comments regarding the food, we do offer an international buffet which is carefully chosen by our catering department, where a wide choice of food is available. None the less we do appreciate our guests opinions, as customer satisfaction is our sole aim.
Kind regards,
Customer Service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 24, 2013

my wife and i stayed at Nereo last year and came back again this year for another ten day stay, reception staff very polite and helpful (especially Karen who took relatives who were staying in nearby apartments on a guided tour of Nereo thanks for that.)We got a room poolside which we requested, towels and bed sheets changed daily, restaurant staff friendly, food very good, what a selection, really spoilt for choice. Pool area and sun terrace always clean and tidy with loads of sunbeds and parasols.We thoroughly enjoyed our holiday but on departure day our pick up time was 8-25 am and the restaurant opened at 8-00 that was a bit of a rush, but nevermind, we will stay at this hotel again.

Room Tip: pool side quiet at night
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Nereo

Address: Avda L' Ametlla de Mar, 12, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Benidorm
#10 Top resorts Hotel in Benidorm
#10 Business Hotel in Benidorm
#14 Family Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servigroup Nereo 3*
Official Description (provided by the hotel):
The hotel Servigroup Nereo is situated 250m from Benidorm’s Levante Beach, in the shopping area of Rincón de Loix.Facilities and services:Elegantly decorated reception, bar and lounges.Sun terrace with swimming pool for adults and children, sunbeds, parasols, showers and toilets.Outdoor bar-terrace and bar-lounge with live music. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered/outdoor parking spaces (supplement): 83.Rooms:190 fully equipped rooms provided with air conditioning and heating by fan coil system, full bathroom, balcony, flat screen TV, mini fridge, direct dial telephone, safe (supplement) and intelligent locking system. The hotel also has 5 comfortable double superior roomsThe flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Nereo Hotel Benidorm

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