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“love this hotel but noisey in room above at night but that was only this stay food great also staff .” 5 of 5 stars
Review of Servigroup Nereo

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Servigroup Nereo
3.0 of 5 Hotel   |   Avda L' Ametlla de Mar, 12, 03503 Benidorm, Spain   |  
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Ranked #15 of 193 Hotels in Benidorm
Certificate of Excellence
wigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“love this hotel but noisey in room above at night but that was only this stay food great also staff .”
5 of 5 stars Reviewed July 3, 2013

very nice hotel food great staff very nice pool very good .went monday to monday was glad when people above went .on saturday morning ( 4am )think i might ask for top floor next time.i have been in this hotel a few times and i must say this was first time i have been kept awake did not tell staff about this because t.hey would have moved me to another room i would have had to pack and unpack

Room Tip: pool view lots sun beds.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank johanna a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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824 reviews from our community

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manchester
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 30, 2013

Just back have to say one of the best hotels ive stayed in in benidorm. Rooms not biggest but spotless ,food good and restaurant not too overcrowded .Staff in all areas fantastic so friendly and hardworking will be going back to beni and would love to stay here again .

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank andycManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2013

Stayed here a few times, cant fault it. Nicely situated, great staff, very clean with great food, pool terrace and nice rooms. What more could you ask for?
It opposite the market and very close to the beach. The decor is nice, not as modern as some hotels but it is and has everything you need. Its not too far from the Mundamar and Aqualandia

  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Clare K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
burnley
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 26, 2013

travelled 11th june.room on 9th floor overlookjng pool.good check in.room fine,fridge and safe[to pay for] 28euroes plus 10 deposit.food not always to our liking but the hotel has to cater for all nationalities.waiter in dining room had a bad habit of reaching across you to collect plates.bar ok but a bit .expensive.good turn on the night we stayed in but you only have to cross the road to find the same drinks cheaper.note bar closes at 1pm and if you are sat outside they come and pour your drinks into plastic glasses .i have been going to benidorm for 45 years ,and this was a first for me.i would go back as this hotel has more good points than bad
benidorm needs to take control of mobile scooters as it seems to be the in thing with the young people..

Room Tip: stated in room 914.over looking pool..double glazed thick curtains good njght s sleep.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank yvonneBurnley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rodosteve
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 24, 2013 via mobile

Nice location but that's not everything. Food not great at all. Nice pool. Far better hotels in Benidorm than this one in our opinion. Area can be quite rough. One lady mugged in day light outside of the hotel. So be careful with your processions

  • Stayed May 2013
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank rodosteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles_Servigroup, Customer Service at Servigroup Nereo, responded to this review, July 5, 2013
Dear guest,

We would like to thank you for the time you took writing your comment as knowing your opinion is the tool to improve our service.
We are sorry to hear that your stay didn´t meet with your expectations, with reference to your comments regarding the food, we do offer an international buffet which is carefully chosen by our catering department, where a wide choice of food is available. None the less we do appreciate our guests opinions, as customer satisfaction is our sole aim.
Kind regards,
Customer Service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 24, 2013

my wife and i stayed at Nereo last year and came back again this year for another ten day stay, reception staff very polite and helpful (especially Karen who took relatives who were staying in nearby apartments on a guided tour of Nereo thanks for that.)We got a room poolside which we requested, towels and bed sheets changed daily, restaurant staff friendly, food very good, what a selection, really spoilt for choice. Pool area and sun terrace always clean and tidy with loads of sunbeds and parasols.We thoroughly enjoyed our holiday but on departure day our pick up time was 8-25 am and the restaurant opened at 8-00 that was a bit of a rush, but nevermind, we will stay at this hotel again.

Room Tip: pool side quiet at night
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank mick g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 22, 2013

Stayed at the Nereo the last nine days in May. We hadn't been to Spain in a long time so didn't know what to expect.
We need not have worried, It is a great hotel , very clean... the food was brilliant with every meal, the staff at reception and waiting staff were the best I have ever encountered.....always smiling and very helpful. Would recommend this hotel 100% .

Room Tip: choose 6th floor over pool . sun on balcony most of the day.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank boydell1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Nereo

Address: Avda L' Ametlla de Mar, 12, 03503 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Benidorm
#14 Romantic Hotel in Benidorm
Price Range (Based on Average Rates):
Hotel Class:3 star — Servigroup Nereo 3*
Number of rooms: 200
Official Description (provided by the hotel):
Location: - 250 m. From Benidorm's Levante Beach, in the shopping area of Rincon de Loix. Facilities and services: - Elegantly decorated reception, bar and lounges. - Sun terrace with swimming pool for adults and children (swimming pool adapted for disabled people / electrolysis disinfection), sunbeds, parasols, showers and toilets. - Bar-terrace and bar-lounge with live music. - Entertainment programme with music and shows in high season. - Delfi children's club (high season) with its own mascot, workshops and activities (children under 4 years must be accompanied by an adult). - Servigroup boutique with souvenirs, gifts and accessories. - Free wifi connection throughout the hotel, including outdoor areas. - Internet connection at reception (supplement). - Hotel-owned covered/outdoor parking spaces (supplement): 83. Rooms: - 200 fully equipped rooms provided with air conditioning (depends on the season) and heating by fan coil system, full bathroom, hairdryer, balcony, flat screen TV, mini fridge, direct dial telephone, safe (supplement) and intelligent locking system. The hotel also has 9 double superior rooms. - The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels. Restaurant: - Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. Committed to quality - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation and dining-room services", and the international equivalent "IQNet Quality System". Fire and safety installations adapted to the current European regulations. ... more   less 
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Also Known As:
Servigroup Nereo Hotel Benidorm

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