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“Here we go again” 5 of 5 stars
Review of Servigroup Calypso

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Servigroup Calypso
3.0 of 5 Hotel   |   Avenida Derramador 4, 03503 Benidorm, Spain   |  
Hotel amenities
Ranked #14 of 195 Hotels in Benidorm
Certificate of Excellence
isle of man
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Here we go again”
5 of 5 stars Reviewed July 2, 2013

The hotel is situated in the centre immediate reach of all entertainment. First class service, food is very good but could a change in the menu help? We travelled to Alicanti this time on a tour and loved the scenery. Alicanti is a beautiful place to visit.

We loved the friendliness of all the staff they are very friendly and polite. Entertainment was very good, rooms are cleaned every day. We went to Benidorm Palace free of charge from the hotel, the show was excellent loved the spanish dancers. The cost of the show is free a charge of 6 euros for travel is a good idea as the show finishes 1am .

Room Tip: Higher rooms are quieter
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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949 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Japanese first
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English first
Northumberland National Park, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 1, 2013

Just stayed at the Calypso in Benidorm, Lovely hotel and the staff were very pleasant, The free night at the Benidorm Palace was exceptional and much enjoyed by all of our group. Rooms are a bit on the tight side, as was the bathroom. Food is hit and miss, could always find something to eat, but choices were limited, a lot of different fish dishes. Main problem was the pool area, it does have a notice that reservation of beds is not allowed, however there were people up at 06.30 am to put their towels out, which is stupid seeing a holiday is supposed to be restful!!!!. The management needs to provide more Parasols then the problem would not arise. most people were booking the parasols and leaving chairs tables etc. near them .There is no animation throughout the day at the pool for children, Evening entertainment is dire .

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 29, 2013

Hotel is in a really good location for beach and nightlife,staff are lovely and helpfull really friendly,food is really good and good choices,just had 4days there with 17girls and nothing was a problem ,hope to have a few more holidays there.......

Room Tip: Rooms are clean and towels clean every day....we over looked the main road and wasn't a problem...
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 28, 2013

Just got back from 7 nights stay at the Calypso.This hotel is one of the best in Benidorm.The one thing I found most pleasing was the staff.We holliday 3 times a year and I have never seen such happy people as the staff who work here. Nothing is a bother to them. We do not sit round the pool much but when we did there always plenty of sun beds about.The food was great at all meals with plenty to choose from.There is free Wi-Fi internet all areas including your room.The only thing I will say is the rooms are a bit small and the bathroom is tiny but other than that this hotel is great.Give the Calypso at try , you will not be disappointed.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleckheaton, England, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 28, 2013

This is our second visit to this hotel. Whilst everything is ok about this hotel I really must express my dismay of what the management have decided to upgrade the dinning room! It's like sitting in a transport cafe, instead of having a pleasant meal with your partner you, have to share with a stranger! On a small glass table with no tablecloth, just a small placemat to put your plate on. What are they thinking, if you drop anything on the table it will shatter so, it's not safe!! How would they feel having to share their table will a person who eats with their mouth open, cannot use a knife and fork and speaks so loud to their partner you would think they were in next room?? Why did you change IT? The bidet in the bathroom is in the way, you have to go into the bathroom sideways, get rid of it. You nee more umbrellas around the pool?? How often is it cleaned, it was cleaned once in a 11days when we were there. We will not be returning or recommending this hotel ever again to anyone.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles_Servigroup, Customer Service at Servigroup Calypso, responded to this review, July 4, 2013
Dear guest,

Dear guest,

Firstly, we would like to thank you for your comments as knowing your opinion is the best way to improve our service.

We apologize if the refurbishments made in the restaurant did not meet with your expectations. Our aim was to modernize the aesthetics and functionality of the dining room. We would like to inform you that the tables are not made of glass, they are tables for two people. It is true that in some areas of the restaurant, the tables are very close to each other, but guests choose where they wish to sit, we never sit guests in the same table if they don´t come together.

We would like to inform you that we are carrying out a project to refurbish all bathrooms. At the moment we are doing certain tests in the rooms waiting for approval from the management.
We are sorry to hear you felt there were not enough umbrellas by the pool area.
Regarding the swimming pool, we are sorry if the cleanliness was not satisfactory, we would like to inform you that it is cleaned daily by our maintenance staff as soon as the pool area closes in the evening.

We are very sorry if you felt that we did not meet with your expectations and be sure we will take in account your comments to improve in the future.
Kind regards,
Customer Service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 27, 2013

A group of us spent long weekend in May at this hotel. Food was varied and lots of choice, rooms were spotless and the staff friendly and helpful. Handy for local bars and entertainment. There was entertainment for older age group every night (ballroom dancing) - not our cup of tea but was great to see the oldies having fun! Would recommend and would definitely make a return visit.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 26, 2013

first time in this hotel and could nt fault it one bit. will be back again. large rooms. spotless and the chambermaid did an excellent job.did not disturb us till we were out of our room.food excellent although a lot of fish dishes but lots of alternatives. their breakfast were all british, egg,bacon,sausage,black pudding,tomatoes,beans and even chips if you want them.large balconies and a mini fridge in the room is great. british tv too which was a boon to my husband as he took a bad reaction to the sun and had to stay indoors. entertainment not to my taste but you had everything on your doorstep.and as soon as you closed the balcony doors it was silent.plenty of sunbeds too,never had to wait on one.all the staff were so pleasant.mind you it cost 28 euro for a safe key but you got 10 back when you hand it back.will deffo be back.

Room Tip: we were 412 and had sun all morning
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Calypso

Address: Avenida Derramador 4, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Benidorm
#14 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servigroup Calypso 3*
Number of rooms: 200
Official Description (provided by the hotel):
The hotel Servigroup Calypso is located 300 m. From Levante Beach in Benidorm.Facilities and services:Modern building with an elegant and attractive entrance.Large sun terrace with swimming pool for adults and children, sunbeds and parasols. Bar-terrace and garden area. Spacious and comfortable bar-lounge in the main building and lounge-bar "Gaudi" in the swimming pool area. Games room.Entertainment programme and disco music at night. Children's playground.Free wifi connection throughout the hotel, including outoor areas.Internet area at reception area (supplement).Hotel-owned covered parking spaces (supplement): 105Rooms296 rooms with every comfort: air conditioning and heating by fan coil system, bathroom, balcony, direct dial telephone, LCD TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Calypso Hotel Benidorm
Servigroup Calypso Benidorm

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