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“"Brilliant "” 4 of 5 stars
Review of Servigroup Calypso

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Servigroup Calypso
3.0 of 5 Hotel   |   Avenida Derramador 4, 03503 Benidorm, Spain   |  
Hotel amenities
Ranked #15 of 192 Hotels in Benidorm
Isle of Man, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“"Brilliant "”
4 of 5 stars Reviewed June 29, 2013

Hotel is in a really good location for beach and nightlife,staff are lovely and helpfull really friendly,food is really good and good choices,just had 4days there with 17girls and nothing was a problem ,hope to have a few more holidays there.......

Room Tip: Rooms are clean and towels clean every day....we over looked the main road and wasn't a problem...
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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794 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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English first
Newcastle upon Tyne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2013

Just got back from 7 nights stay at the Calypso.This hotel is one of the best in Benidorm.The one thing I found most pleasing was the staff.We holliday 3 times a year and I have never seen such happy people as the staff who work here. Nothing is a bother to them. We do not sit round the pool much but when we did there always plenty of sun beds about.The food was great at all meals with plenty to choose from.There is free Wi-Fi internet all areas including your room.The only thing I will say is the rooms are a bit small and the bathroom is tiny but other than that this hotel is great.Give the Calypso at try , you will not be disappointed.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleckheaton, England, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 28, 2013

This is our second visit to this hotel. Whilst everything is ok about this hotel I really must express my dismay of what the management have decided to upgrade the dinning room! It's like sitting in a transport cafe, instead of having a pleasant meal with your partner you, have to share with a stranger! On a small glass table with no tablecloth, just a small placemat to put your plate on. What are they thinking, if you drop anything on the table it will shatter so, it's not safe!! How would they feel having to share their table will a person who eats with their mouth open, cannot use a knife and fork and speaks so loud to their partner you would think they were in next room?? Why did you change IT? The bidet in the bathroom is in the way, you have to go into the bathroom sideways, get rid of it. You nee more umbrellas around the pool?? How often is it cleaned, it was cleaned once in a 11days when we were there. We will not be returning or recommending this hotel ever again to anyone.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles_Servigroup, Customer Service at Servigroup Calypso, responded to this review, July 4, 2013
Dear guest,

Dear guest,

Firstly, we would like to thank you for your comments as knowing your opinion is the best way to improve our service.

We apologize if the refurbishments made in the restaurant did not meet with your expectations. Our aim was to modernize the aesthetics and functionality of the dining room. We would like to inform you that the tables are not made of glass, they are tables for two people. It is true that in some areas of the restaurant, the tables are very close to each other, but guests choose where they wish to sit, we never sit guests in the same table if they don´t come together.

We would like to inform you that we are carrying out a project to refurbish all bathrooms. At the moment we are doing certain tests in the rooms waiting for approval from the management.
We are sorry to hear you felt there were not enough umbrellas by the pool area.
Regarding the swimming pool, we are sorry if the cleanliness was not satisfactory, we would like to inform you that it is cleaned daily by our maintenance staff as soon as the pool area closes in the evening.

We are very sorry if you felt that we did not meet with your expectations and be sure we will take in account your comments to improve in the future.
Kind regards,
Customer Service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 27, 2013

A group of us spent long weekend in May at this hotel. Food was varied and lots of choice, rooms were spotless and the staff friendly and helpful. Handy for local bars and entertainment. There was entertainment for older age group every night (ballroom dancing) - not our cup of tea but was great to see the oldies having fun! Would recommend and would definitely make a return visit.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 26, 2013

first time in this hotel and could nt fault it one bit. will be back again. large rooms. spotless and the chambermaid did an excellent job.did not disturb us till we were out of our room.food excellent although a lot of fish dishes but lots of alternatives. their breakfast were all british, egg,bacon,sausage,black pudding,tomatoes,beans and even chips if you want them.large balconies and a mini fridge in the room is great. british tv too which was a boon to my husband as he took a bad reaction to the sun and had to stay indoors. entertainment not to my taste but you had everything on your doorstep.and as soon as you closed the balcony doors it was silent.plenty of sunbeds too,never had to wait on one.all the staff were so pleasant.mind you it cost 28 euro for a safe key but you got 10 back when you hand it back.will deffo be back.

Room Tip: we were 412 and had sun all morning
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 26, 2013 via mobile

Having recently returned from staying at calypso me and my husband really loved it.Merche the girl on desk in dining room was really lovely.she had a great sence of humour.Only thing we didn't like was bath room as it want very big.The bidet was in the way.intact it was in the way as kept knocking myself on it.there really not necessary.Maria boyd

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stranraer, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 25, 2013

If you like ballroom dancing this is the hotel for you. We were there for 10 days and as people who do not do ballroom dancing we were left to sit and watch. After the first night it got a bit boring. The hotel itself was brilliant. The rooms although a bit small were fine. The food well that was another story. We were full board and were certainly not disappointed with the meals. Every meal was great. Not once did we think of going out for something for a change. We also found the diningroom staff very friendly and always smiling. The waiters were the same in the bar. The reception staff could not do enough for you. The only fly in the ointment was there was no room for us on the first night and we were sent by taxi to the Nereo (across from the indoor market) This did not even put us off going back. We would certainly book one of the Serviogroup hotels in the future.

Room Tip: we were given a courtesy room to change in and it was bigger than ours. it was at the back of the h...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Calypso

Address: Avenida Derramador 4, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Benidorm
#12 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servigroup Calypso 3*
Number of rooms: 200
Official Description (provided by the hotel):
The hotel Servigroup Calypso is located 300 m. from Levante Beach in Benidorm.Facilities and services:Modern building with an elegant and attractive entrance.Large sun terrace with swimming pool for adults and children, sunbeds and parasols. Bar-terrace and garden area. Spacious and comfortable bar-lounge in the main building and lounge-bar “Gaudí” in the swimming pool area. Games room.Entertainment programme and disco music at night. Children’s playground.Free wifi connection throughout the hotel, including outoor areas.Internet area at reception area (supplement).Hotel-owned covered parking spaces (supplement): 105Rooms296 rooms with every comfort: air conditioning and heating by fan coil system, bathroom, balcony, direct dial telephone, LCD TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Calypso Hotel Benidorm
Servigroup Calypso Benidorm

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