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“Don't know what people expect.” 4 of 5 stars
Review of Servigroup Calypso

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Servigroup Calypso
3.0 of 5 Hotel   |   Avenida Derramador 4, 03503 Benidorm, Spain   |  
Hotel amenities
Ranked #16 of 194 Hotels in Benidorm
Certificate of Excellence 2014
Stockport, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Don't know what people expect.”
4 of 5 stars Reviewed February 25, 2013

This is 3-star hotel with a 3-star approach to visitors. I will be there in March and will, again, write a review but I just had to put pen to paper and say...
If you can't find a lovely meal three times a day at the hotel buffet then you should be dining at the most expensive restaurants in Benidorm. What is there not to like? Since its upgrade the restaurant is now an attractive room ,the position of the hotel is great - not too far from anywhere; you are always able to get a sunbed (at no charge); 2-for-one is marvellous. So what else is there. OK I agree the entertainment could be improved upon but there are so many places on the doorstep you culd be spoilt for choice. One thing that does puzzle me ...why do guests mention holidaying at different hotels in the group and say that the food there is so much better? Don't they realise all groups serve the same food .

Room Tip: Sunny room - front of hotel Quiet room - annex overlooking pool
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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867 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (309)
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English first
Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 25, 2013

great hotel in very good location tiki bar on beach front is very good for lunch time en tertainment Benidorm Palace is great show for free morgans night club across the road is good value for money free entry

Room Tip: front rooms are sunnier
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2013

my husband and i returned last saturday 16th haveing spent a week at the calypso,great location.good clean hotel all over.nothing to much trouble for the staff in all areas.
people have complained about the food in other review but you cannot complain the choice of food was very good enough choice for every one,if you stayed in a hotel in england you would not get as much choice and i have stayed in many hotels over the years,the 2for1 drinks is good value and the free trip to the benidorn palace was very good and it only cost 6 euros return for the transport from out side the hotel.bonus for us weather was good came back with some color,will return to the calypso same time next year to celebrate our wedding anniversary.thanks to all at the calypso.

Room Tip: room at the front get the sun all day.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hebburn
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 15, 2013

Stayed at the Calypso for 5 days during February. The rooms are small but very clean. Reception was really helpful. 2 for 1 offer on the drinks, so very reasonable. It was a shame the only entertainment was dancing. The hotel does offer free tickets for Benidorm Palace on Tuesday & Friday, pick up is at 9.15pm with a charge of 6 euros for transport. I was disappointed with the choice of food, I've stayed at the venus which is part of the same group and found this a much better hotel. I don't think I'd stay here again, unless it was a really good offer.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridlington UK
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 7, 2013

Stayed at this hotel for 11 nights in Jan. Took my son for his 18th Birthday.
Hotel lovely & clean. Maid service everyday. Rooms & balcony fairly small but spotless.
Receptionist very helpful.
Only catered for the old people but not in hotel much so didnt bother us.
We were Full Board Breakfast was the best meal.
Lunch & Evening meal more or less the same food day in day out.
Cooking station is busy so sometimes food was Raw. We had different food from there on different days most was raw as chef seemed to be rushing cooked on outside raw in middle.
A lot of people came down with SICKNESS but not sure if it was a bug or food poisining. My husband got this he was really ill. Thought i was going to have to get a doctor but after 4 days he was ok, not good on your hols.
Nice central location.

Room Tip: ask for rooms 8 - 10 you will get sun all day
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles_Servigroup, Customer Service at Servigroup Calypso, responded to this review, February 15, 2013
Dear guest,

We would like to thank you for your comments as the feed-back from our guests is of the utmost importance to us.

Regarding your food comments, we have to say that in addition to the main buffet, we also have the chefs “Show Cooking Station” where meat and fish are grilled to guests’ requirement. If you had informed the chef that the food was raw, they would have, immediately, cooked more it for you.
Our hotel has not received any information from any guest with food poisoning. In any case, our hotel receives regular and strict quality food quality controls, as our main goal is to keep high food standards.
Overall, reviews show positive comments regarding the hotels food quality which indicates customer satisfaction.
Once again we do value your opinions and do hope this does not deter you from choosing the Servigroup chain in the future.

Kind regards,
Customer Service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire England
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 29, 2013

Just returned from 5 days at the Calypso. We had full board, and the food and variety was excellent. things like Bread and butter pudding, apple crumble and other old favourites were on the menu. Everyone was offered a free 29 Euro ticket to the Benidorm Palace, and it was worth a free night out. I did feel general information was not given to guests. The first night we looked for the TV remote, only to be told, you get one at reception. When we were leaving, we noticed Newspapers were for sale, no one had mentioned that, we had been going out for one. My only complaint was that Friday Saturday Sunday, the only entertainment was line, sequence,and ballroom dancing, people were coming from everywhere for the dancing. The hotel is in a good position very clean and well worth the money.

Room Tip: The front rooms facing the road, have all the sun, we were facing the swimming pool and got no sun a...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed January 22, 2013

On holiday at the moment, nice clean room, on the small side, bathroom very small!!! hotel very smart, rooms and public spaces clean and tidy, Hotel in a good location, food basic and eatable, There is a stomach bug in the hotel, lots of guests have it or have had it took me 48 hours to pick it up, didn't think bugs like that acted so quickly, other things do!!! Entertainment in the hotel every night, most suitable for the older guests.

Room Tip: Rooms at the front of the hotel can be noisy, but get the sun.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Calypso

Address: Avenida Derramador 4, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Benidorm
#16 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servigroup Calypso 3*
Number of rooms: 200
Official Description (provided by the hotel):
The hotel Servigroup Calypso is located 300 m. from Levante Beach in Benidorm.Facilities and services:Modern building with an elegant and attractive entrance.Large sun terrace with swimming pool for adults and children, sunbeds and parasols. Bar-terrace and garden area. Spacious and comfortable bar-lounge in the main building and lounge-bar “Gaudí” in the swimming pool area. Games room.Entertainment programme and disco music at night. Children’s playground.Free wifi connection throughout the hotel, including outoor areas.Internet area at reception area (supplement).Hotel-owned covered parking spaces (supplement): 105Rooms296 rooms with every comfort: air conditioning and heating by fan coil system, bathroom, balcony, direct dial telephone, LCD TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Calypso Hotel Benidorm
Servigroup Calypso Benidorm

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