We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Craig b” 5 of 5 stars
Review of Villa Del Mar Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Villa Del Mar Hotel to your Saves list
Villa Del Mar Hotel
4.0 of 5 Hotel   |   Avenida de la Armada Espanola 1, 03500 Benidorm, Spain   |  
Hotel amenities
Ranked #7 of 195 Hotels in Benidorm
Certificate of Excellence
Saltburn-by-the-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“Craig b”
5 of 5 stars Reviewed July 10, 2014 via mobile

This is our 3rd visit here we were here 24th June to 4th July. The hotel is situated on the much quieter side of benidorm which is great if your wanting to relax, on arrival you are greeted by excellent reception staff mar and Veronica who will go out of their way to make sure your stay is a good one.They have a good variety of food waiting staff aida Patricia Ali are great friendly and hardworking. The hotel has 3 bars all staff are polite and efficient Jose we voted is the best.The rooms are kept spotless.Entertainment is good if it's not for you there is the old town or if you prefer it more livelier levante side could be for you, however me and my wife love this hotel perfect location great people perfect hotel.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, Director General at Villa Del Mar Hotel, responded to this review, July 11, 2014
Dear Craig,

Please accept a huge thank you from all of us here at the Villa del Mar. We were so happy to hear you had such a great experience. It means the world to us to hear when we have had a success.
It is nice to read that you remark the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees.

Looking forward to welcoming you again during your next stay in Benidorm.

Sincerely yours,

Alicia Gruener
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,536 reviews from our community

Traveler rating
    1,022
    349
    106
    29
    30
See reviews for
460
710
6
8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
herts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 6, 2014

My partner and i stayed at this hotel for 7 days. We went b&b however probably should have done all inc. The drinks included with the all inc were amazing. Lots of different cocktails ,beers , spirits and liptons ice tea ! The views from the top of the hotel were lovely and the top balcony is very hot . The pool is a little small but it suited us fine as the hotel wasnt very busy. Its right on the beach front . There is a spa situated within the hotel which looked lovely. The room was amazing and very modern . I rated 4 as when relaxing by the pool there is a huge building infront of you but it is benidorm. Very lovely hotel and would reccomend

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, Director General at Villa Del Mar Hotel, responded to this review, July 7, 2014
Dear,

Please accept a huge thank you from all of us here at the Villa del Mar hotel. We were so happy to hear you had such a great experience.

It is nice to read that you remark the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees. We are also happy that you appreciate the food offers.

Looking forward to welcoming you again in a close future.

Sincerely yours,

Alicia Gruener
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Argyll
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 4, 2014

We have just returned after a week at villa del mar from 25th June -2nd July family of four.
From check in to check out the staff were so friendly and helpful our rooms were spotless and cleaned to a very high standard every day. Both rooms were sea view with us having Jacuzzi suite would recommend this. Food was freshly prepared and with such a choice of quality and a wide variety to suit everyone. Our teenage daughters said the staff was the best they have ever met Ali and Aida were brilliant, all staff worked very hard and always looked like they were happy in their job and Jose and bar staff were attentive Jose was voted best barman by us very good at his job. Would highly recommend this hotel and would love to return. Our girls went to the chill out on Tue night there was a party on and photos being taken they had so much fun hope the photos will be posted on the hotel web page at some point.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, Director General at Villa Del Mar Hotel, responded to this review, July 7, 2014
Dear Katrina,

Firstly, thank you very much for taking time to share your experience of your stay at our hotel Villa del Mar and for your kind feedback.

We are very pleased to hear that you enjoyed your stay with us and will gladly share your positive feedback.
It is nice to read that you remark the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees.

It would be our pleasue to welcome you again soon and are looking forward to your next visit in Benidorm.

Best regards,

Alicia Gruener
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 2, 2014

Really enjoyed our 10 night stay at this hotel.We went all inclusive,which is the first time for us,and were very happy with our choice.The staff are all very hard working and friendly,the food was great, plenty of choices,the room was modern and kept very clean.The pool was nice as was the pool bar,There was a separate pool area for kids too,The roof terrace had a fantastic view.The spa was awesome and free for an hour, if you were all inclusive.The location is great,next to the beach in a quieter area but a short walk into the old town of Benidorm, our favorite part, and not far from the Marina.You were offered cocktails on entry to the Resturant and all the drinks were branded.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, Director General at Villa Del Mar Hotel, responded to this review, July 3, 2014
Dear Sharon,

Thank you very much for taking time to share your experience of your stay at our hotel Villa del Mar and for your kind feedback.

We are very pleased to hear that you enjoyed your stay with us and will gladly share your positive feedback about our restaurant buffet and the friendliness of our staff.

The hotel team is proud of them and we hope they keep pleasing our guests.

Looking forward to welcoming you again during your next stay in Benidorm and hoping we can prove once again our high standard of hospitality.

Sincerely yours,

Alicia Gruener
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 1, 2014

Arrived in Benidorm on 14th June to know transfer coach - first problem.

Coach arrived an hour later and dropped us five minutes from hotel meaning a walk down cobbled streets with cases!

On arrival hotel appeared nice - we were given upgrades to Sea View rooms all on the 2nd Floor.

Unfortunately unknown to us - the air conditioning was not working on the entire second floor and after numerous complaints and useless gestures by the management of bowls of fruit, bottles of cheap sparkling wine and a fan - we were given the option to move to the Magic Rock Gardens which we accepted.

Big mistake - the hotel was disgusting by comparison - up a steep hill - the complete other end of Benidorm from where we had spent the first three nights - rooms were dirty - facilities were looking very tired and dated and definitely not what we had booked!

I ended up booking a flight home early to escape after spending less than 12 hours there - big disappointment!!!!

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, Director General at Villa Del Mar Hotel, responded to this review, July 2, 2014
Dear Keith,

Thank you for spending your time to give us a straight and detailed feedback. The satisfaction of our guests has highest priority.

At the Villa del Mar we take the opinion of our clients seriously, they are our main source of information for the continual improvement of our programe.
During your stay we did try to bring you the best services and possibles solutions in order to keep your stay as much as enjoyable it has to be.
Please let us know if you would require to speak with some of our Loyalty Department.

Looking forward to welcoming you again during your next stay in Benidorm.

Sincerely yours,

Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 30, 2014

Just back from another great stay 20th to 27th June at the villa del mar, rooms spotless, food good and definitely better choice from previous years. Was great to be able to use the roof top for longer and have the bar manned from morning till night very relaxing. Staff very friendly and welcoming especially Jose, Ali and Aida they are a real contribution to the hotel and make your stay extra special. Only one small issue was arrived just after midnight on the Friday and in need of a drink and snack however this was not on offer unlike other sister hotels offered their guests. Will defo be back.

Room Tip: Would have liked a sea view however was in 712 pool view and was more than happy
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, Director General at Villa Del Mar Hotel, responded to this review, July 1, 2014
Dear Tracy and Harry,

Thank you very much for taking time to share your experience of your stay at our hotel and for your kind feedback.

We are very pleased to hear that you enjoyed your holidays with us at the Hotel Villa del Mar and will gladly share your positive feedback about our roof aera and the friendliness of our staff. Obviously we will pass all to them.

Looking forward to welcoming you again in the near future.

Best regards,

Alicia Gruener
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hornchurch, United Kingdom
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 24, 2014

After reading reviews in February 2014 I booked 2 rooms at the Villa Del Mar to celebrate my sister-in-laws 65th Birthday on 19th June for 3 nights.
In April my son and daughter said they would like to come along with us as a surprise for my sister-in-law but when I was looking on the internet noticed that the minimum nights the hotel would book was 4 but as we had already booked and paid our money in full thought we were fine - how wrong I was.
I received an e-mail on 18th June, the day before we were going to Benidorm, saying that we had been moved to the hotel Magic Rock due to overbooking!!! After numerous telephone calls was told that the hotel had changed its policy and no longer took 3 night bookings. Had Villa Del Mar advised us of this sooner we would have had the choice to book 4 nights - not just ship us out to another hotel that was nowhere near as nice or suitable. We would never have booked the Magic Rock hotel as it is on the top of a steep hill and due to various problems, 3 of the 4 of us were unable to climb this hill meaning that every time we left the hotel we had to use a taxi. It's the same old story when booking a holiday you can go where you want but once you pay your money you will go where they put you. What is even more annoying is that I e-mailed the Villa Del Mar twice - once to see if there were any sea view rooms available and the second time on the 16th June to see if pool towels were provided and received a reply on both occasions so why wasn't it noted then that we didn't even have a booking there!!!

I e-mailed the hotel several times on 18th June requesting the e-mails are passed onto the manager but surprise, surprise have still not received a reply. We are all so disappointed as we paid a lot of money to make a special birthday special but this was ruined thanks to the Villa Del Mar

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, Director General at Villa Del Mar Hotel, responded to this review, June 27, 2014
Dear Sue,

Firstlythank you for taking your time to give us a straight and detailed feedback.

Please notice your Agency was informed properly in advance about the situation of your booking.In light, they tried their best offering you another great hotel from our big company "Costa Blanca" which is Rock Gardens.

We, Villa Del Mar always try to achieve the best solution for our customer in order to proceed and bring them an excellent stay in Benidorm.

However, we did not receive any email from your part after your stay. Could you kindly send us back to our Loyalty Department?

We look forward to your reply.

Yours Sincerely,

Duty Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Benidorm hotels
0.5 mi away
Villa Venecia Hotel Boutique
1.4 mi away
Riviera Beachotel
Riviera Beachotel
#1 of 195 in Benidorm
4.5 of 5 stars 1,440 reviews
0.1 mi away
Hotel RH Corona del Mar
Hotel RH Corona del Mar
#9 of 195 in Benidorm
4.5 of 5 stars 729 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hotel RH Royal
Hotel RH Royal
#5 of 195 in Benidorm
4.5 of 5 stars 848 reviews
1.6 mi away
Sol Pelicanos Ocas
Sol Pelicanos Ocas
#52 of 195 in Benidorm
4.0 of 5 stars 3,587 reviews
0.9 mi away
Sandos Monaco Beach Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to Villa Del Mar Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Villa Del Mar Hotel

Address: Avenida de la Armada Espanola 1, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 195 Hotels in Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Del Mar Hotel 4*
Number of rooms: 108
Official Description (provided by the hotel):
Hotel Villa del Mar, totally refurbished this winter, in first line of the Poniente beach... ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Odigeo, TripOnline SA, Priceline and Venere so you can book your Villa Del Mar Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Villa Del Mar Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.