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“3 DAY STAY IN VILLA DEL MAR” 5 of 5 stars
Review of Villa Del Mar Hotel

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Villa Del Mar Hotel
4.0 of 5 Hotel   |   Avenida de la Armada Espanola 1, 03500 Benidorm, Spain   |  
Hotel amenities
Ranked #8 of 192 Hotels in Benidorm
Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“3 DAY STAY IN VILLA DEL MAR”
5 of 5 stars Reviewed December 4, 2013

came back yesterday and omg i loved it , a fab hotel , the staff were really friendly , we were greeted with a glass of bubbly which was a nice touch , the rooms were stunning ,a bottle of bubbly in a bucket of ice awaited us when we got to our room . we had a sea view with our bed facing the window looking out to the sea . the food was really good , a wide selection which catered for everyone , a gorgeous pool , but my favorite was the roof terrace with a bar and sunbathing area , a cocktail in one hand , looking over the terrace the view was breathtaking .. am i going back next year , you bet , i can;t brag it up enough

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, December 7, 2013
Dear Michelle
thank you very much for your review of our hotel. I'd like to use your opinion as an example of what the main goal of our company is, your complete enjoyment and fulfillment of your expectations. Your kind words about our hotel make us really proud

We have intensive audit programmes that help us know the opinion of our customers,
and we will continue to work hard to make your holidays special.

We look forward to welcome you back in a close future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,280 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (318)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
St Helens, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 3, 2013

We were greeted by a lovely lady on reception and a glass of cava which was very nice.Our room was ready which was good as we thought we might have to wait.Room 202 was lovely with the view from the bed looking out to sea and a great flat screened tv.The room was immaculate with everything you needed at hand.The food was of a good standard and the all inclusive drinks were all branded names,the staff were all very polite and friendly.Benidorm is not my most favourite place and I wont be returning but if the hotel was in a different place I would certainly go back.

Room Tip: Book a sea view room
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, December 4, 2013
Dear Elizabeth,
Thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer satisfaction, fulfillment of expectations and enjoyment. Reviews like yours help us understand we are accomplishing our objectives.

We have intensive audit programs that help us know the opinion of our customers,
and we will continue to work hard to make our guests’ holiday special.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2013

After this weekend... hopefully so not too many Englishmen will go to this hotel because they make too much noise in the corridors etc... ! I think these Englishmen usually stays in 'hotel villa de benidorm or magic the rock' > but yeah ... they keep hotels closed during wintertime... 3 hotels open instead 6 and no buses between the hotels anymore ? a lot of Belgians and Dutch people are not satisfied with this decision !!! come back next year and hopefully less Englishmen at this hotel during the weekends ? very friendly personels working in this hotel, > do so on!
free spa area on topfloor are recommended !!!

Room Tip: rooms with jacuzzi are the best !
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, December 18, 2013
Dear Vera and Marc
We always receive comments in a positive direction, and try to monitor them to manage improvements in our services to match all of our guest’s expectations.

In Magic Costablanca and Hotel Villa del Mar we work hard to be better day by day and to always accomplish your satisfaction and enjoyment, therefore, we would like to recommend you to ask for our special Amigos card in reception on your next visit, and benefit of special advantages like 5% discount on direct reservations through our website and late checkout upon availability.

We look forward to see you again to be able to surprise you with a complete magnificent stay.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dewsbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2013

This is our second visit this year and yet again it did not disappoint. We choose this hotel mainly because of its location, it being very close to Benidorm Old Town and overlooking Poniente Beach.
Our arrival in the mid afternoon was exceptionally welcoming. The receptionist greeted us with a smile and a welcome drink – a very nice introduction!
This hotel, in our opinion, is very modern, clean and comfortable, especially in the rooms; ours was a fabulous sea view room on the 5th floor. I do think that the charge for the room safe was rather expensive, it being 3€ per day making our visit 39€! - An improvement would be a discount for a weekly rental. Also a ‘grab rail’ in the bathroom would be advantageous for older guests.
The chill-out terrace on the roof has fabulous views and it is a delight to spend some time there. The seats and sunbeds are ‘leatherette ’material and we think an added improvement would be an offer of a complimentary towel.
We used the spa area once – using a complimentary offer of a free visit per stay. Although it is a relatively nice area, we were not shown around and given directions to changing rooms, showers & use of saunas & pool. Also we thought our booked ‘hour’ of use was exclusive to us but other guests came in during our time. We didn’t use the small un-heated outdoor pool at the rear of the hotel.
The restaurant is very impressive. Although quite small, we like the intimacy of it. The food was delicious and varied. The staff in the restaurant were pleasant and attentive. We especially enjoyed being waited on by Patricia – always welcoming us with a smile! An improvement would be: linen tableware at every evening meal - we missed the 4* luxury this adds. An explanation and/or ingredients list of the ‘tapas’ and the ‘made up’ salad dishes would be helpful; in my ignorance, I think I would have tried more things if I knew what they were made from.
We made use of the generous offer to use the facilities and dine in other sister hotels. The Magic Aqua Rock Gardens being our favourite.
We didn’t use the ‘concert bar’, on the lower level, very much during our stay. We think that although it looks very clean and modern, it’s not very comfortable to sit & ‘lounge‘ in. The room has many hard surfaces which make the sound echo. An improvement would be to introduce some softer furnishings to absorb some of the sound.
During the day the outside terrace is a pleasant place to sit and watch the world go by. An improvement for the evening would be to fill the terrace ends with large plants or a covering of some type to prevent the wind blowing through. More ‘squishy’ sofas and chairs would be lovely.
We were a little bit disappointed that the bar staff in the restaurant bar started mopping floors and closing down the bar before the stated time of midnight. We didn’t expect to feel uncomfortable asking to be served drinks at 11.30 pm.
We would say that adults and families with young children would enjoy this hotel more than families with teenage children or ‘stag’ & ‘hen’ groups.
All that said, we would recommend this hotel to our friends and family and we’re sure they would have a great holiday, just as we did

Room Tip: Sea View rooms are exceptionally lovely!
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, November 27, 2013
Dear Rowena L,
thank you very much for your review of our hotel. We always receive comments in a positive direction, and try to monitor them to manage improvements in our services to match all of our guest’s expectations. For that we also use intensive audit programs.
In Magic Costablanca and Hotel Villa del Mar we work hard to be better day by day and to always accomplish your satisfaction and enjoyment, therefore we would like to recommend you to ask for our special amigos card in reception on your next visit, and benefit its special advantages.
Looking forward to see you again, we send you our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tamworth
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 26, 2013

This is far the best hotel in benidorm unfortunately I have had a couple of operations and it is now a little bit too far for me to walk to the centre but if I could do it in the future I will it is getting a bit expensive but so are they all and it is all inclusive so in one way you don't need much spending money the food is excellent and the staff are very polite and helpful I last stayed there in May 2012.

Room Tip: Ask for sea view or corner room
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, November 27, 2013
Dear Wendy H,
thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer satisfaction, fulfillment of expectations and enjoyment. Reviews like yours help us understand we are accomplishing our objectives.

We have intensive audit programs that help us know the opinion of our customers,
and we will continue to work hard to make guests' holiday a special one.
We hope to have you back in a close future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yorkshirelad79
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 25, 2013 via mobile

This was my third time staying at the Villa del Mar for the Benidorm fiesta and it was great. The staff at this hotel are really friendly. The food is great with a wide selection to choose from. The entertainment has really improved since the last time I stayed here. The rooms are nice and modern and are cleaned to a high standard. The rooftop bar is fabulous with lovely sea views. I'll definitely be staying here again.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, November 26, 2013
Dear Yorkshirelad79
Thank you very much for your kind words. We appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer, your satisfaction, fulfilment of expectations and enjoyment. and reviews like yours help us understand we are accomplishing our objectives.

Looking forward to welcome you in a close future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
barrow-in-furness
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 24, 2013

Spent 8 nights at this hotel. Staff are wonderful, from reception, bar and dining room staff to the hard working housekeepers who were always busy. The food was lovely and we enjoyed it very much. Branded drinks at the bar. Comfortable clean rooms and public areas. A really nice chillout space on the roof. All in all we enjoyed our stay and would stay again. Keep up the good work.

Room Tip: We stayed in a room overlooking the swimming pool. Peaceful.
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, November 25, 2013
Dear Amy H,
thank you very much for your kind words of our staff. They work very hard every day and focus their efforts in fulfilling all of our customers expectations. We are proud to read this opinion to know that all their hard work is achieving our main goal wich is your satisfaction and enjoyment.
I can assure you that all of them, me included, look forward to welcome you back in a near future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Del Mar Hotel

Address: Avenida de la Armada Espanola 1, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 192 Hotels in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Villa Del Mar Hotel 4*
Number of rooms: 108
Official Description (provided by the hotel):
Hotel Villa del Mar, totally refurbished this winter, in first line of the Poniente beach... ... more   less 
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