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“Fantastic value for money” 4 of 5 stars
Review of Servigroup Rialto

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Servigroup Rialto
3.0 of 5 Hotel   |   Calle Estocolmo 14, 03503 Benidorm, Spain   |  
Hotel amenities
Ranked #7 of 192 Hotels in Benidorm
North Wales
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
47 helpful votes 47 helpful votes
“Fantastic value for money”
4 of 5 stars Reviewed April 21, 2014

This was the 2nd time we've stayed at the Rialto. The 1st time was over 2 years ago. This time there was a group of 14 of us. The rooms were spacious and clean. We'd decided to take full board as we knew that they provided a picnic lunch if we wanted to go out for the whole day. The food was great. Always fresh salads and a selection of hot meals in the evening. Breakfast was also good, lots of choice of fruit etc but also scrambled egg. There was a chef to cook your eggs whichever way you wanted as well. The hotel seems to cater well for both Spanish and British tastes so there was something for everyone. We enjoyed the 2 for 1 drinks too.

The picnic lunch included a tin of tuna, small tin of pate. bread, tomato, fruit and a soft drink.

We took advantage of the free tickets to the Benidorm Palace. The bus picked us up from the hotel (6 euros return) Really great value for a free show!! The drinks were not that expensive either.

Every member of staff was friendly and helpful. They couldn't do enough to make sure we enjoyed our stay. I honestly don't know how they provide such a good stay for so little money. We will definitely return.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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733 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Chelmsford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 21, 2014 via mobile

Just got back from a 4 day stay at the Rialto, and cannot fault the place at all. The hotel is immaculately clean the rooms too, the beds very comfortable no bad back to go home with! And the food was excellent we stayed half board, the choice was really good also the champagne on the breakfast bar was a nice touch!!! We also enjoyed our free tickets to Benidorm Palace a great night out. The staff at the Rialto are lovely, helpful friendly nothing is too much trouble for them.

Stayed April 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chetserfield
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 20, 2014

Just returned from a week long stay at the Rialto and it was superb from our arrival to the moment we left. The reception staff are fantastic and very helpful particularly Nicky who was able to give us lots of information about buses and places to visit and things to do. The two tickets to the Benidorm Palace were a real treat and we had an amazing night out. The food and service in the restaurant was some of the best we have had. Everything was always hot and the staff are constantly checking that it is filled up so that you were never having to wait.
The pool area was also lovely and clean and there was always a sun bed.

Room Tip: A room overlooking the pool was superb as it had the afternoon and evening sun we stayed in 610 and...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Kilbride, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2014

I came in March, in a party of 20 (!), for a hen party. Instantly, upon arrival we were met by a lovely receptionist who couldn't have been more helpful or nicer if she'd tried. One of our party had managed to loose her passport between Alicante Airport and the hotel and the receptionist was wonderful- so helpful and basically sorted in all out within 20mins!!!!
We were given a very gentle and polite warning that it was a family hotel and noise/ hen party madness should be kept to a minimum. It was done in a lovely way and every single girl took the request on board. The rooms were spotless, large and pretty soundproof. The bar seemed to run a 24hr happy hour which was great and we always went to the bar before heading out in te evening. Food wise- breakfast was good, we never ate lunch (only because we were out) and dinner fine. Not wonderful, gourmet or michelin, but absolutely fine.
We couldn't complain about a single thing! The location was excellent and we are already hoping to return later in the year!!! Thanks to all the staff x x x

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 19, 2014

This hotel is as good as it gets from when you enter and meet nicky who can,t do enough to help you ,the staff are excellent the food is very good , the pool area is not crowded and big enough for the size of the hotel and the cleanliness is brill, you will no be disappointed if you choose this hotel

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
durham
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

Rialto a lovely hotel fantastic value.there 4 of us our party for a 21st birthday what a lovely gesture they left a bottle of cava in birthday girls room.hotel was immaculately clean and pool area.we would like to thank nicky for a very friendly welcome . restaurant staff are friendly and good selection of good quality food there's a chef show cooking each meal time. We got free Wi Fi which at other hotels it's about 20 euros a week.at checking in nicky asked if we would like free tickets for benidorm palace we only had to pay for the bus which was 6 euros each return fantastic show.we will definitely return again.thank you rialto staff for lovely 3 night stay

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Top Contributor
67 reviews 67 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

Was awarded best hotel in Spain 2013 (3 star),well deserved.Top marks for hygiene and general cleanliness,good quality food,good selection.Location good for seafront and beach.Big thank you to Nicky who leads a really nice team of staff,very polite and very helpful.

Stayed April 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Rialto

Address: Calle Estocolmo 14, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#1 Family Hotel in Benidorm
#7 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servigroup Rialto 3*
Number of rooms: 133
Official Description (provided by the hotel):
Located in a residential area of Rincón de Loix, just 300 m. walk from Benidorm's Levante Beach.Facilities and services:Sun terrace with swimming pool for adults and children, sunbeds, parasols and bar service to pool. Children’s playground.Large restaurant, lounge-bar and air-conditioned public areas. Lounge bar Venecia, 400 m2.Entertainment programme in high season and live music at night.Free wifi connection throughout the hotel, including outoor areas.Computer with Internet access in the reception area (supplement).Hotel-owned covered parking spaces (supplement): 42.Rooms:103 comfortable rooms: air conditioning by fan coil system, heating, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Rialto Hotel Benidorm

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