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“Nice hotel in good central location” 4 of 5 stars
Review of MedPlaya Hotel Riudor

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MedPlaya Hotel Riudor
3.0 of 5 Hotel   |   Avenida Mediterraneo, 03500 Benidorm, Spain   |  
Hotel amenities
Ranked #46 of 192 hotels in Benidorm
Blyth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Nice hotel in good central location”
4 of 5 stars Reviewed October 30, 2013

Just back after spending 5 nights at this hotel. This is the second visit and we were very happy and will go back next year. We requested a room on the 4th floor overlooking The Black Chicken as it is on the sunny side of the hotel and has good views. The check in was very quick and we were given room 407 which was just what we wanted so no complaints there. The rooms are quite dated but spotlessly clean with comfy beds and that's all you need as you don't sit in your room all day. We got there mid day and were entertained listening to people enjoying themselves on the karaoke at The Black Chicken. The food is ok and there is always enough to choose from not to go hungry. As there are a lot of muggings going on in Benidorm we chose to go to the Riudor this time instead of the Rio Park as it is quite scarey going back there in the early hours as there is no one around. We can compare the Riudor to the Rio Park and can say that the Riudor is far better. The reason for this being it is in a safer location and the dining room is much nicer as the tables are cleared straight away by local pleasant waitresses. The Rio Park last year had a very disorganised dining room with dirty sticky plastic tablecloths which weren't wiped very often which was very off putting to say the least. For what we paid we cannot complain. As for previous comments saying that The Black Chicken was very noisey it was always closed and quiet when we got back around 2am. If you need to go to bed early Benidorm is not the place to go on holiday.

Room Tip: Ask for any higher room overlooking The Black Chicken for a balcony with some sun.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Riudor, responded to this review, February 19, 2014
Hello kenneth_turnbull545

Thank you for submitting your post about your break at the Hotel Riudor and for choosing to return to stay with us once again.

We are glad you enjoyed your stay and like what the Hotel has offer, the location as you say is very central and close to a lot of the bars and pubs.

Hopefully you will be back for a third visit soon.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • English first
  • Polish first
  • Spanish first
  • Any
English first
Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 27, 2013

friendly hotel good entertainment ashley brilliant rooms basic and clean which we can stand tv waste of time old fashioned 14 inch portable so high up you could barely see the screen but what really let it down was the slop passed off as food, breakfast ok but lunch and dinner terrible i lived off chips and cake all week.the mash looked like wallpaper paste as did the lasagna fish over cooked like card and pork every day even the salad was basic not even a bowl of tuna everything just looked very sloppy and uninviting we came here 5 years ago and the food was great that is why we came back .

Room Tip: top floor pool side
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerServiceMgr, Guest Relations Manager at MedPlaya Hotel Riudor, responded to this review, October 30, 2013
Dear caroline m
Thank you for taking the time to review your recent stay with us at the Hotel Riudor
We are extremely sorry to hear that you were disappointed with the food in this popular hotel.
The majority of our guests rate this hotel, the service, standards and food very highly and we are sorry that you do not share this opinion.
We hope that in spite of this, your overall stay with in Benidorm was enojoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 26, 2013

We came back again as promised, As I said after our visit in may 2013, We returned for our second visit this year And as expected got a warm welcome from the staff, Its nice to be recognised and welcomed back, Unfortunately I cant add anything more to what I have said already about this Hotel it is such a lovely, friendly place to stay. Even the large amount of mobility scooters in reception does not put me off ( there was even more in October than there was in may) , I asked for a room on the end of the hotel over looking the pool which was duly provided, We had a lovely time even meeting guest again that we met in May, As I have said before the Riudor is the perfect place to stay in Benidorm and we will be back in May 2014, Look forward to seeing you all AGAIN.

Room Tip: Any room with the no 16/17 on the end looking out over the pool and out towards the sea.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Riudor, responded to this review, February 19, 2014
Hello SilverfoxKent

Many thanks for returning once again to stay at the Hotel Riudor and for sharing your comments.

We are very happy to hear that everything lived up to your expectations and you had a good time once again.

We look forward to welcoming you both back again soon.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 24, 2013

Stayed at the ruidor with my husband october 12-19 2013.Arrived at the hotel lunchtime check in was no problem given room on 8th floor overlooking talk of the coast room was very nice may have been refurbished as was better than a friends room we saw so no complaints.Dropped suitcases off and went down for a drink,met paco who in my opinion is a real bonus for the hotel excellent customer service that lasted the entire week very impressed.Food was hot and a good choice every day very happy with the meals we had.Now sadly i do have a negative comment also, two staff who in my opinion managed to bring the hotels customer service down between them,sim..he only had half a name badge on the bar ignored customers who were waiting in preference to his phone which he was using all the time made you feel like you were an inconvenience should you want a drink, he obviously doesn't like his job just very rude also the blonde waitress in the restaurant (we named her brun hilder) very bossy and at 50years old i don't need to be treated like a child thank you. So the hotel is very good just 2 staff members ruined it which is a shame when all the rest were fabulous well done.

Room Tip: 8th floor no noise
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Riudor, responded to this review, February 19, 2014
Hello 201 daisysue

Thanks for taking the time to add your post about your holiday at the Hotel Riudor.

We are pleased to hear that you were happy with most aspects of the Hotel and you enjoyed your stay with us.

Your opinions are important to us and we have taken note of your comments with regards to the staff.
We do hope that you will both return to stay with us again in the future.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.
Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wales
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2013

I stayed in this hotel the end of August/beginning of September for a week all inclusive. I went with my mum and step dad who has recovered from a stroke so mobility is slower than before but this hotel was perfect for him. The bar by the pool was easy for him to access during the day and while watching the entertainment in the nights. The food wasn't bad, some days were better than others but we always found something. The good thing about this hotel was that its an adult only hotel which does make a difference if your not travelling with children and this meant the entertainment was for adults too, we went out a couple of nights but always came back for the last hour. Ashleigh the entertainer works very hard and so does Jose behind the bar. There were plenty of local brand drinks to choose from and with the all inclusive band you could purchase top brand drinks at a discount. There is a lot of noise coming from the black chicken pub next to the hotel and our rooms were hat side but once you shut your balcony door at night it didn't bother us. I will definitely be returning to the Riudor next year hopefully for ten days instead of a week.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Riudor, responded to this review, January 28, 2014
Hello doris32

Thanks for submitting your review about your summer stay at the Hotel Riudor.

We are very lucky as you say with the location of the Hotel especially for people who are less mobile and it is an ideal base for seeing all that Benidorm has to offer.

It is nice to know that everything was to your satisfaction and that you want to return again to stay with us.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 22, 2013

My partner and I stayed on an AI basis at the Riudor last week. This is our second visit. Once again the staff were friendly, the food couldn't be faulted and the rooms clean and tidy. The hotel is centrally located and ideal for seeing Benidorm. We will definitely visit again

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Riudor, responded to this review, January 28, 2014
Hello Dynkcumze

Thank you both for returning to the Hotel Riudor and for taking the time to add your thoughts.

We are very happy to hear that you enjoyed your stay and were pleased with the Hotel and its amenities once again.

We do hope that you will be visiting us once again very soon.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 20, 2013

we have spent several holidays at this hotel but a few things got to us the last time .the hand dryer In the toilets that are used by ladies in the entertainment room was broke all week and nothing else to dry hands on .Also the tvs in the rooms are rubbish.They are so small and high up you cant read any writing they may as well not be there .We don't go away to watch tv but when in the rooms we do put on don't know why . Also the swimming pool is very had to get into taking into account how many elderly people use this hotel.Other than these few gripes good value holiday

Room Tip: the corner rooms on the chicken side are sunnier and we didn't have any problems with noise
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerServiceMgr, Guest Relations Manager at MedPlaya Hotel Riudor, responded to this review, October 30, 2013
Dear lindawall1946
Thank you for taking the time to review your recent stay with us at the Hotel Riudor.
We are pleased to hear that overall you considered the Riudor offered a good value holiday, but are sorry to hear that there were some areas where you feel we could improve. At Med Playa we consider all guest feedback as useful and use it when reviewing our performance and planning the future, so we would like to thank you again for passing your comments on to us.
We are please to hear that your stay in Benidorm was enjoyable, and hope we can look forward to welcoming you back to this popular hotel in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about MedPlaya Hotel Riudor

Address: Avenida Mediterraneo, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Restaurant Swimming Pool
Hotel Style:
#32 Family Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — MedPlaya Hotel Riudor 3*
Reservation Options:
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Also Known As:
Riudor Hotel Benidorm

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