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“march 2013” 4 of 5 stars
Review of MedPlaya Hotel Riudor

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MedPlaya Hotel Riudor
3.0 of 5 Hotel   |   Avenida Mediterraneo, 03500 Benidorm, Spain   |  
Hotel amenities
Ranked #45 of 192 hotels in Benidorm
lancashire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“march 2013”
4 of 5 stars Reviewed April 1, 2013

stayed many times in riudor, will stay many more.
very central, staff the best around, all of them exceptional.
clean towels every day, room cleaned every day, food great.
i want to say book high floor, but dont pinch mine !!.
the lifts are very slow, and if i may say one bed in room 801 needs swapping,
the beds are hard and i sleep like a log , but the one i got ( before i got husband to swap) had springs just about to come through, didnt complain, had better things to do.
see you all mid june, cant come quick enough...........

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, April 5, 2013
Dear lancashirelass20,

At the moment of reading your review and your comment regarding your bed, I immediately informed it to the reception staff and Management so that we can check both mattresses and sort it out.

Please, do complain whilst at the hotel. In that way, you are giving us the opportunity to find a solution while you are here and ensure that every aspect of your holiday is going smoothly.

We will be looking forward to seeing you back once again in June.
Please, remember to bring your Amigo Card with you and feel free to email us to benidorm@medplaya.com if there is anything we can do for you.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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599 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • English first
  • Polish first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 25, 2013

Stayed at the Riudor for a week in March 2013. Number of good reviews on here and other places is surprising, at the end of the day this is a very basic standard and unremarkable 3 star hotel. Bedrooms are clean but basic and charmless and walls very thin indeed. Noise is an issue if you are located at the back of the hotel. We complained to management and were promptly moved to another room at the front, so its worthwhile complaining about the noise factor. Found food to be repetitious and dull and had really had enough of it after a week full boa. Poor quality soups and boring salads, standard international fare with not many choices, nearly always pork and tasteless fish. Variously flavoured synthetic mousse for dessert every meal. Breakfasts were very decent however. Staff all helpful and friendly. Overall nothing special here just standard, probably not worth recommending due to overwhelming competition and alternatives in benidorm

Room Tip: best to have a room at the front of the hotel for a peaceful night
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, April 5, 2013
Dear choom74,

My name is Paula, I am Hotel Riudor's Guest Relations, and would like to thank you on behalf of the Hotel for writing a review on TripAdvisor.

We are sorry to know that you had cause for disatisfaction whilst at the hotel. But we would like to thank you for letting us know you wanted to change rooms, as this gave us the opportunity to solve the inconvenience.

The Riudor is a quite popular hotel among British holidaymakers who come back year after year, and that is why it is really important to us to put all our effort in offering the best service possible. Thank you for your contribution, we hope you had an enjoyable holiday.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgend, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 16, 2013

Booked this hotel off Thomson website late last year,my wife and I had visited this hotel when we stayed in Benidorm in 2011,so we knew a little about it before we booked.It was central location
in the heart of the resort.We had not asked for any preference regarding pool view or low/high position.We were given keys to room 718,we were a little dissappointed because it was higher than we would have liked and did not have a pool view.
The room was clean and tidy,beds were a little hard and uncomfortable,it was after all a 3 star hotel!
We had our towels changed every day and the room cleaned daily.Staff were very friendly throughout the hotel we had booked full board but you could upgrade to all inclusive if you wanted to,cost for upgrade was 12 euros per person per day.
Entertainment was not great but available every night,bar prices were reasonable,happy hour between 1600/1700 3 times a week,Tuesday,Thursday and Saturday,half price on all drinks.
Restaurant was clean,food was of a high standard and plenty of it and manager was very friendly.
If you wanted to go out in the evening there was lots of pubs offering good entertainment very
close by.
All in all for a 3 star hotel it was very good value for money,we paid £400 each for a week,including flights and transfers.

Room Tip: Ask for a room with pool view
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, March 22, 2013
Dear John,

My name is Paula, I am Hotel Riudor's Guest Relations.
Thank you very much for sharing your experience at the Riudor and rating us with such high scores.
We are happy to be classified as very good value for money.
However, we would like to ask you to please, in future holidays you may spend in a Medplaya Hotel, report at reception any inconveniences you may experience, as we could have given you a room more suitable to your preferences and mattress toppers to make beds softer.

Please, make sure to contact us to benidorm@medplaya.com whenever you are coming back and we will send you an Amigo Card.
We will be looking forward to seeing you back.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 15, 2013

Just spent a lovely month at the hotel Riudor. The hotel is in a great location for shops, bars and nightlife. Close to the beach and amenities of Benidorm. The staff are very obliging and helpful. The hotel is exceptionally clean and bedrooms quite comfortable. We had an end room over looking the pool area and had a larger balcony so you had about 240" view of the surrounding area (room 416). The food is really good, with a large selection of dishes to choose from. The gala night on a Friday in the restaurant is excellent. I think most of the guests are returning guests, so this speaks volumes for the type of hotel it is. I would recommend you give it a try.

Room Tip: ask for a room ending in 16 or 17 and you have one of the larger balconies.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, March 22, 2013
Hello Barney,

Thank you very much for recommending others to try the Riudor.
We are glad to know that you appreciated that many aspects of our hotel.

As you well said, most of our Guests are regulars who haven been coming to enjoy their holidays with us for decades. We would like you to incorporate yourself to the family too!

We suggest our Guests to get an Amigo Card to make the most of their holidays.
Please, make sure you contact me to benidorm@medplaya.com if there is anything I can assist you with.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coalville, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 14, 2013

I have just thoroughly enjoyed a week at this hotel - the 3rd time I have been there. The hotel is spotlessly clean and the food is really varied and very good. They cater for all different tastes and there is always something that you can eat if you are a fussy eater. Plenty of fresh fruit and salads are always available. The staff are very friendly and work really hard and talk to you in a very courteous manner.
A slight downside is the bars close by but with earplugs it is not a problem. The higher the floor the better it is and the hotel itself is in an excellent position. Entertainment is provided each evening with quizzes and different artists performing. The lounge and bar is quite a comfortable area in which to sit and enjoy the shows.
I look forward to when I visit this hotel again and it will always be my first choice hotel in Benidorm. Another factor which I like is no children under 16 allowed. I know this is no good for families with young children but as we get older it is nice to have a more peaceful and relaxing holiday.

Room Tip: Higher floors have less noise from the local bars, but as I said with ear plugs it is not a problem
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, March 21, 2013
Hello Marian,

Paula here, nice to see you on TripAdvisor as well.

We are really happy to be your first choice hotel in Benidorm, and glad to know you have such a good time with us and like the staff that much. They really are dedicated workers who, in most cases, have been working in the Riudor during the whole of their working lives.

Thank you very much for describing what you value the most of our hotel.
If there is anything I can do for you, please, email me to benidorm@medplaya.com and I will answer back as soon as possible.

We will also be looking forward to your return visit.
Please, remember to bring your Amigo Card.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 13, 2013

Weve just returned from the Riudor. It was great, staff are just so lovely right the way through. Rooms are basic but adequate, very clean with fresh towels every day. The beds were surprisingly comfortable. Food is great, always fresh and plenty of choices. Entertainment was good, something different every night and didnt start too late. Bar prices are really good (so much better than the Ambassador!!!). We took my mum who is in her eighties, she had a single room whihc was actually exactly the same as our double room but she didnt have to pay a premium, well done !!! Im not keen on this hotel in the Summer due to the sun bed problem, but through the Winter, well I reckon its excellent value for money.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, March 20, 2013
Dear Quinny1973,

My name is Paula, I am Hotel Riudor's Guest Relations and would like to thank you for taking your time to write a review

We are really happy to know you found the staff to be lovely, the food great, the entertainment good and, of course, the hotel as 'excellent value for money'.

Thank you very much for the excellent marks.
I hope you already have the Amigo Card.
Please, do not hesitate to contact me to benidorm@medplaya.com should you need any assistance for forthcoming holidays.
We will be looking forward to seeing you and your mum back.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Yorkshire
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 10, 2013

My partner and i stayed at the Riudor for a week at the end of February. It was our 2nd stay here so knew what to expect. We were on the Black Chicken side this time which didnt bother us, it was quite Interesting listening to the karaoke and quite funny at times but shut patio door and you hardly hear it. Food was as before, lots of choice for all meal times, always hot and very tasty. Friday night was gala night which saw all restaraunt staff dressed in very smart attire, they all looked great and you were given free cava with your meal which was a nice touch. Rooms are your typical spanish hotel room with plenty of wardrobe space and probably the most amount of coat hangers i have ever seen, bonus. Tv, bedside cabinet and 2 single beds with table and chairs on balcony. Bathroom, with wc, bidet and shower over bath, shower wasnt the best but did the job. Entertainment was on a night was ok but i did feel that there was something missing and this could have been because Ashley the usual compare was on holiday, shame. The hotel is in an ideal position for all the caberet bars on a night with Morgans Tavern being only 2 or 3 doors away, western saloon just across the road and various other caberet bars just a little further down the street. Beach and sea front are only a 2 minute walk, a walk along the sea front up to the old is a must with lots of bars to chose from on your way just to sit,relax and people watch. Thank you to Paula (guest relations) for sorting out our wine vouchers, nice to eventually meet you Paula. This hotel is great, great food,great staff and lovely and clean, oh and its adults only too.

Room Tip: Rooms on Black Chicken side are noisier but you will have a laugh at hearing some people sing.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, March 13, 2013
Hello Adam!

Paula here, as expected I suppose :-)
The effort you have made in describing so clearly the Hotel and your holidays, and the recommendations given to others are of great value to us, and certainly for future holidaysmakers too. So please, receive our gratitude for your kind words and excellent ratings. It is really important for us to be able to escalate positions on the ranking.

Hopefully, Ashley will be here next time you come. He works really hard and deserves holidays too.

As you know, I will be happy to answer any emails sent to benidorm@medplaya.com. So please, feel free to contact me any time and let us know whenever you are coming back.
We will be looking forward to seeing you again.
Best regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about MedPlaya Hotel Riudor

Address: Avenida Mediterraneo, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Restaurant Swimming Pool
Hotel Style:
#31 Family Hotel in Benidorm
#45 Business Hotel in Benidorm
#45 Top resorts Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — MedPlaya Hotel Riudor 3*
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Also Known As:
Riudor Hotel Benidorm

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