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“Excellent” 5 of 5 stars
Review of Holiday Inn Express Pamplona

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Holiday Inn Express Pamplona
3.0 of 5 Hotel   |   Area Comercial Galaria | Calle R 111- Mutilva, 31192 Pamplona, Spain   |  
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Ranked #18 of 36 Hotels in Pamplona
Alcalali
1 review
1 helpful vote 1 helpful vote
“Excellent”
5 of 5 stars Reviewed September 21, 2012

My wife , Frances H recently submitted a review and whilst I totally agree and the Hotel was fully up to the standard one expects from Holiday Inn, I feel obliged to remark on the young woman on duty at the breakfast buffet ( Sunday 16 September)- her attitude was that of a sulky and bad tempered teenager and if any senior management of IHG had witnessed this appalling behaviour then I doubt she would still be thus employed. I simply cannot believe that Holiday Inn, so caring about staffing standards, should employ this individual.

Other than this an excellent hotel for the price with Jorge on reception setting the highest standards of friendly and courteous efficiency.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    31
    54
    21
    2
    3
See reviews for
17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Alcalali, Spain
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 18, 2012

Stayed here for one night last Saturday, 15 September and couldn't fault it. Jorge on reception was sooooo helpful, soooo welcoming, all hotel receptionists could learn from him. Yes this is a chain hotel but it has everything for a one night stay, clean room, quiet position, very good breakfast and it is next to a large shopping area! The parking was on site and we were only 10 or 15 minutes from the centre of Pamplona.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramat Gan
Top Contributor
66 reviews 66 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 7, 2012

5 minutes drive from the crowded center of the Pamplona. Very convenient. New and clean rooms. Low price.
Easy to get in easy to get out. Free parking. Hospitable receptionists. Good breakast is included in the price
If you have a car - the perfect place for you.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spain
Top Contributor
343 reviews 343 reviews
84 hotel reviews
Reviews in 114 cities Reviews in 114 cities
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed August 28, 2012

I use this hotel a lot on my trips to and from France.
I stayed 2 nights this month 1 up and 1 down.
Pubic hairs in the bathroom, staines on the carpets and generally tired looking rooms.
Shame as it is in a good position to find and park. Breakfast is still a bonus and not bad.
Good reception staff.
Come on guys spend a little and start to refurb.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed August 20, 2012

Good value for money if you are seeking to have a hotel in a quite corner, yet walk to a Mall or a shopping centre, walk or bus or drive to city center and business districts. The room was clean and spaciuos enough to make you feel comfortable. Breakfast was fullfiling except the famed Spanish Omlette quickly ran out of stock. It was a crowded day and there were some late comers to the breakfast table including me.
Overall a fantastic place to stay and you will get some good weekend deals as well. Very friendly staff. Free parking, ENglish speaking staff

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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buckinghamshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 11, 2012

We are a party of 2 adults and 2 children and booked a family room here whilst en route to southern Spain. The hotel is on an industrial park about 10 mins from the city centre and seems slightly odd when you first arrive. There is plenty of free parking. The reception staff were friendly and spoke English. The room was very clean and the bathroom was modern and also clean. The room was a little small with the 2 double beds but fine for a one night stop. We enjoyed going into Pamplona for the evening, not sure if there was anywhere to eat within walking distance. Breakfast was included in the price of the room, and although fairly basic, was pretty good too.
All in all, a nice modern hotel and great value for money.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 6, 2012

We booked this hotel for our trip to the Festival of San Fermin. Due to the popularity of the festival, we also knew that we would pay a small fortune to be within walking distance of the festivities, so we were content to save a little money and actually drive into Pamplona everyday. That turned out to be a small blessing as we were able to relax at the hotel without all of the insanity of the festival. (If you have never witnessed the San Fermin Celebrations, suffice to say it can get pretty crazy.)

The hotel itself was very clean and decorated very simply. The staff was extremely friendly and helpful, willing to provide suggestions for dinner and activities as well as call cabs for us. The room was clean and comfortable. There was a very large soaking tub, which was a Godsend after our 17 hour trip. My only compaint was that there were only three pillows, but I never even brought it up to the staff since this was a minute thing. I have never stayed at a Holiday Inn Express but I was surprised at how comfortable our stay was. Considering this is a budget hotel, the staff goes out of their way to be helpful and the room was better than expected.

Breakfast was very simple: croissants, coffee, and juice, but my husband and I typically do not eat a large breakfast, so we were happy with the spread.

In all: while the hotel is too far to walk into Pamplona, it is a great deal for the money and we were very pleased with our stay.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Pamplona

Address: Area Comercial Galaria | Calle R 111- Mutilva, 31192 Pamplona, Spain
Phone Number:
Location: Spain > Navarra > Pamplona
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#12 Business Hotel in Pamplona
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Pamplona 3*
Official Description (provided by the hotel):
Express by Holiday Inn Pamplona Hotel ideally situated for business visits and holiday travel. Just 10 minutes walking to Osasuna Football Stadium Only 1 Km away from Pamplona Airport and 4 Km to city center. Close to the Hotel, you can find a big mall offering restaurants, cinemas and a big Gym for your leisure . You can start the day with our complementary continental buffet and relax in the Bar during the evening enjoying a drink in a informal friendly atmosphere ... more   less 
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Also Known As:
Holiday Inn Pamplona

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