...You probably should not be paying the price of a hotel! I am very surprised by all of the positive reviews. Walking in to the reception area I thought maybe the hotel was under renovation, but it appeared not to be after all. There was hair in the bed. There was hair in the shower. The AC would not cool down the room, which might not have been a problem with a room on a lower floor or the window actually opened. We asked twice to have the AC examined, both times the problem appeared to be fixed but was not. Was too warm to sleep, and in addition to the very thin walls, which even allowed you to hear the person next room using the bathroom and blowing his or her nose. Wifi connection did not work for our iPhones, and it is only offered in the common area.
Location clearly is what you pay for and it is quiet convenient, right in the Puerta del Sol 1 min from the metro. The receptionists were nice and helpful. However, would not recommend this area to stay in unless you enjoy being amongst masses of tourist. Was not happy paying the price upon departure though was happy to get out ASAP in the morning. Stay at your own risk- consider yourself warned!
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- Also Known As:
- Eden Paraiso Neptuno Madrid
- Eden Paraiso Neptuno Hotel Madrid