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Room Mate Oscar: Traveler Reviews

3.0 of 5
Plaza Vazquez de Mella 12, 28004 Madrid, Spain
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Room Mate Oscar
Ranked #160 of 456 hotels in Madrid
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688 reviews from our community

Traveler rating
    201
    291
    113
    52
    31
See reviews for
Families
22
 
Couples
326
 
Solo
80
 
Business
85
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ramat Gan, Tel Aviv, Israel
1 review
“pleasure”
4 of 5 stars Reviewed January 23, 2013

I stayed in the hotel between the 17th to the 24th of October.

It was a wonderful vacation and i enjoyed the hotel facilities very much. Too bad the terrace was closed due to renovation.

The front desk clerks were very nice and helpful from the moment we entered the hotel till the moment we left. All the staff members were kind and patient and functioned also as a concierge. Every question got a professional and honest answer and this is not obvious at all.

It is too bad i can't remember the names of the staff to thank everyone personally.



I am sure that their behavior turns a regular and nice hotel to a deluxe one.



I will be very happy to be hosted in the hotel in one of my next visits to Madrid.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tsachip about Room Mate Oscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review
February 1, 2013
Dear Tsachip,

First af all I want to thank your beautiful words of our great Front Desk team. Nothing make us happier than reading comments like yours.

It is so great to read you had a wonderful stay in Oscar and you enjoyed Madrid very much.

On behalf of Daniel, Alba, Salva, Laura, David, Lolo and Angel we want to send you a big hug!!

Hope to see you soon again, best regards,

Támara López
Jefa de Recepción
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
1 review
“BAD OPTION IN THE RIGHT PLACE”
2 of 5 stars Reviewed January 8, 2013

They tried to charge the breakfast that we didn't have! The room is uncomfortable, bad distribution and conservation, awful bed, the only good thing is that is right in the middle of the scene, so it's even expensive...

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ADTFMD about Room Mate Oscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roommateoscar, Gerente at Room Mate Oscar, responded to this review
February 4, 2013
Dear ADTFMD,

Our team is always willing to help you and to make your stay wonderful, which, clearly, in your case we have not achieved. I would ask you to please accept my apologies and I would also like to express my regret for the inconveniences you experienced during your stay that may have spoilt your enjoinment of what we would have hoped would have been a totally satisfactory stay in our hotel.

We would be very glad if you want to come again to our hotel. Hopefully you will check our improvements in your next visit and we will achieve your total satisfaction.

I will make sure that your really feel that you are in a friend house, and have the Room Mate experience, that make us very proud of.

Yours sincerely,

Gonzalo Ladrón de Guevara
Manager
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Cape Town Central, South Africa
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Great choice”
5 of 5 stars Reviewed November 14, 2012

First time in Madrid. Chueca is fun but not as smart as some areas of Madrid. Great for the gay scene.
Oscar exceeded our expectations. We upgraded to a superior room as we had read reviews of noisy neighbours. Fabulous room. Bright, funky, clean and comfortable.
Breakfast buffet was great (for Spain) and the breakfast boys were attentive and (extremely pretty!)
Reception staff were incredibly helpful from check in to check out and everything in between.
Brilliant choice for a first visit to Madrid. The only negative was that the roof and pool area was closed which would have been nice to have been notified about in advance as we were looking forward to the views.
ps I would suggest taking a taxi straight to the hotel from the airport if you don't know your way around madrid. It's actually about 50 Euros but worth it. You can take the train back for about 5 Euros once you've got your bearings.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by a m for Madrid
Ask a m about Room Mate Oscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review
November 29, 2012
Wow!

I do not know what to say.... what a beautiful comment you have left here!! Nothing makes us happier than reading you have enjoyed your stay with us in Oscar, but your words were just... beautiful!!

I do apologize for the roof top renovation but I am pretty sure is going to be worth it and in your next visit to Madrid (hope to see you soon around here) you will love it.

Best regards from all the team!

Támara López
Front Desk manager
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Tampa, Florida
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“A nice surprise in Central Madrid”
4 of 5 stars Reviewed October 21, 2012

Room Mate Oscar was the perfect location for my 1st trip to Madrid with my partner. It is centrally located in the Chueca district near restaurants, cafes and the San Anton Market. The staff is friendly and our room was a good size for European standards and well appointed. We liked the roof top bar for a nice drink and great views of the area. We were somewhat bore with the daily breakfast which was thankfully included in our package. I don't recommend paying 6.95€ if it is not included since there are many nearby cafes that offer better breakfast. Their breakfast consisted of exactly the same lower grade hams and sweets and breads with no daily variation. Other than that small detail, the Oscar is a great home base to explore Madrid as is only 2 blocks from Gran Via and a stop of the Madrid Tours Buses. You can also walk to El Prado, Plaza Mayor and Palacio Real.

Room Tip: Avoid the 7th floor, this is the access floor to the roof top bar and it can get noisy.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask rebucfan about Room Mate Oscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roommateoscar, Gerente at Room Mate Oscar, responded to this review
October 26, 2012
Dear Guest,

First of all, we are grateful that you have chosen the Room Mate Óscar, and also because you have spent a few minutes of your valuable time to let us know your opinion. The most value information comes from our guests; this is how we improve day by day our service and our hotel.

We take into consideration all your opinions; hopefully in your next visit we will achieve your total satisfaction.

Thank you very much for your nice words, this will encourage our Family.

Please feel free to contact me for your next visit.

Yours sincerely.

Gonzalo Ladrón de Guevara
Manager
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New York City, New York
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
53 helpful votes 53 helpful votes
“Comfortable Stay in well-situated, clean hotel”
5 of 5 stars Reviewed October 17, 2012

This is my second stay at this time - this time as a solo traveller looking for a cheap but modern, lively hotel near the center of Madrid.

It didn't disappoint - rooms were clean, arty, quiet, and with good amenities. The beds are very comfortable and the bathrooms functional. Lighting in the entire hotel (incl rooms) is interesting / funky.

Breakfast at the hotel was delicious (see pic) with tons of food and good coffee machines. The breakfast room looks over a square near Chueca. I didn't go to the roof deck this trip but the pool / rooftop bar was a highlight from my last trip.

I gave this stay 5 stars mainly for the location, cleanliness and value. For the price I paid, I really think this (and other Room Mate hotels such as the Laura) are hard to beat for staying in Madrid close to the nightlife. Service was friendly and useful too. Definitely give this hotel a try.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask SamW_DC about Room Mate Oscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review
November 9, 2012
Dear Sam,

It is a huge pleasure read such a beautiful review. Thanks in the name of all the front desk team, housekeeping and breakfast who always try to give the best to their guests.

Hope we will see you soon in your next visit to Madrid!!

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Room Mate Oscar

Also Known As:
Room Mate Oscar Madrid
Room Mate Oscar Hotel Madrid
Address: Plaza Vazquez de Mella 12, 28004 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #160 of 456 hotels in Madrid
Price Range: $$
Hotel Class:3 star (3*)
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