The young, eager staff at room mate Oscar did their best to deal with each problem as it arose, but in the end, this hotel just plain sucks. We are two couples traveling in Spain. The " do you want to sleep with me" banner stretched across the front of the hotel should have been our first tip off....
Our rooms were on the top floor, ensuring that every visitor to the roof top bar and "pool" traipsed noisily past our doors all night. Room one was a good sized room with a balcony, but the balcony doors were broken and did not lock. The toilet bowl was filthy and the sink did not drain, due we discovered, to the chunks of vomit left by the last occupant, that were clogging the drain. By the time we returned to our room after a late night supper, the staff had unclogged the sink and cleaned the bathroom as per our request. The balcony door could not be fixed. Oh, did i forget to mention the police in the lobby when we returned? Room two was hot and so tiny that the door hit the corner of the bed. The shower had visible mold. We were promised new rooms the following day and offered breakfast vouchers. We got into bed, tired and a little grossed out and were waken at 6:00 AM by a wake up call that had not been requested. The hairdryer shorted out and the replacement i got from the cleaning person i found in the hall, was in poor condition. The staff moved both couples to rooms on a lower floor the next day. The rooms were an improvement, however the sink in one room poured water onto the floor. It was as if there were no pipes, just an opening in the bowl that poured onto the bathroom floor. The staff offered an upgraded room for our last night, but that would have meant moving three times in less than 72 hrs so we refused their offer. Four of twelve lightbulbs in one room are burnt out, toilet paper holders in both rooms are broken, the cleaning staff did not replace the sliver of soap which did not last through two showers. As I write this review at 1:16 AM on the last night of my stay, someone has been pounding on a nearby room door for just under five minutes, while other doors have been banging open and shut and people are treading noisily through the hall and above my room. It will be good to check out.
- Also Known As:
- Room Mate Oscar Madrid
- Room Mate Oscar Hotel Madrid
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