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“great location and service!” 5 of 5 stars
Review of ME Madrid Reina Victoria

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ME Madrid Reina Victoria
4.5 of 5 Hotel   |   Plaza de Santa Ana 14, 28012 Madrid, Spain (Huertas)   |  
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Ranked #52 of 453 Hotels in Madrid
Certificate of Excellence 2014
GreenLeadersSilver level
Madrid
1 review
“great location and service!”
5 of 5 stars Reviewed March 10, 2014

This is a lovely hotel, literally almost in the center of Madrid. It's on a lovely square, and is easy walking distance to all the key museums, restaurants and sites. The service was outstanding and very gracious.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Melia Hotels International

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review, March 11, 2014
Dear Stephanie R,

On behalf of all of us I would like to thank you for your review in TripAdvisor.
It is a pleasure to know that we have connected with your needs and desires.
And for your next visit to ME Madrid do not forget to enjoy the excellent cuisine of the restaurant Ana La Santa and the spectacular views of Madrid from our terrace The Roof. It will be a memorable experience!
ME Madrid team look forward to meeting you in a very near future!
Warm regards,

ME for YOU Service
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1,554 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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Fort Lauderdale
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2014

This is a great location to walk around and the rooms quality is really good, very small for the average of the American hotels but good rooms.
I stayed here in August 2013 and now in March 2014, and they improved, now they have a new restaurant/bar (La Santa Ana) facing the front square, with a good breakfast buffet and during the night a very relaxed and cool bar, good for cocktails.

definitely I'll stay again in the same place at my next visit to Madrid

Room Tip: ask for a non smoking floor; during the weekends at the higher floors you can hear the music from th...
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review, March 11, 2014
Dear FLL_Charlie,

Thanks for your kind comments about the hotel and its location. We like to think that we are a perfectly located hotel with a great service but also we have the best terrace in Madrid, The Roof bar. Do not forget to visit it in your next visit to get amazed by the fantastic views.
It will be a pleasure to welcome you very soon at ME Madrid.
Regards,

ME for YOU Service
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 9, 2014

The location of this hotel is really good if you want to hit the streets on foot and see the sights.
Rooms are lovely and comfortable. No english TV channels if you just want to sit and relax before heading out or before bed.
Breakfast experience was not the best. Not well organised and staff not very informative. When I asked for a coffee, I was pointed in the direction of a machine that makes coffee by capsule. To add insult to injury, €50 for two not great continental style breakfasts. Recommend heading out to locals spots which are on the doorstep.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review, March 10, 2014
Dear Dan M,

Many thanks for sharing your ME experience in TripAdvisor. I am glad to know that you enjoyed your stay with us.

Let me inform you that we do have around 10 english channels in our TV´s, otherwise I would like to apologize for all the inconveniences of our breakfast service. I can assure you that the responsibles have been informed to improve the service and avoid the repetition of any incident in the near future.

Hope to welcoming you back very soon!

Best regards,

Alba Fernández
ME for YOU Service
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Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 6, 2014

This hotel is located right in the middle of a lot of action. It is also located walking distance to a lot of the museums. There are abundant places to eat. The courtyard in front of the hotel is amazing and at night is full of action. Plan ahead if you want to eat in the square, hard to find a place. The hotel is good, rooms are kind of small, but not bad. Great bed and a great shower, what else can you ask for....

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review, March 9, 2014
Dear RMaturu,

There is no better location than ours, right in downtown Madrid and a step away from all the entertainment and rich culture of this beautiful city. We will be very happy to welcome you back in the near future to keep offering you a service adapted to your needs and preferences.
Feel completely free to contact us prior your next visit for any service you may wish, we will do our best to make it happen: experienceme@melia.com.
Sincerely,

ME for YOU Service
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Madrid
1 review
4 of 5 stars Reviewed February 28, 2014

Nice place relaxed and pleasant to feel the groove of the city but efficient to have normal business trips
To not miss the tapas time and the beat at the bar.
The spot just right in the center and only few minutes by taxi to shopping high streets
Be prepared with street directions when you jump in Madrid taxi drivers.
In my 50 % of my experiences they were taking wrong streets .

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Melia Hotels International

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review, March 2, 2014
Dear Fabio R ,

As you said, ME Madrid is the perfect spot to unfold your city experience with a great number of options only steps away from the hotel.
If you have tried our bar The Roof do not miss the restaurant Ana La Santa for an excellent meal and to enjoy the rich culture of the city from a table looking over the Plaza de Santa Ana.
Regards,

ME for YOU Service
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Moscow, Russia
Top Contributor
102 reviews 102 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 26, 2014

Really great location in the middle of everything.
Very client oriented staff, helpful, open to all requests.
Dog friendly, providing bed & amenities to your pet.
Choose higher types of the rooms eith swuare view.
Do not miss to visit bar on the roof!

Stayed February 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review, March 2, 2014
Dear Vera_Tron,

Great review from a great guest. Thank you so much for sharing it in TripAdvisor and for your kind words toward our hotel and staff.
Let us know when your next visit will be by emailing to: experienceme@melia.com to go above your expectations.
Meanwhile receive our best wishes,

ME for YOU Service
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Verona, Italy
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2014

Central Location, cafe/bar attached to the hotel, quiet rooms, right on a small plaza, great restaurants near by.

The rooms were very small but adequate. Fine for 1-2 people but would be difficult for a young family of 3 looking for a bargain.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review, February 26, 2014
Dear Vince800,

It is nice to know that you had a great impresion of the hotel and its facilities. Thanks for sharing it with the travellers community and for the time taken to write your review.
Although you have found your room a little small and unable to accomodate more than two people, in ME Madrid you can find the perfect room for three or even four people with space enough for relaxing and entertainment.
Please contact our reservation department on your next travel to Madrid to offer you the best accomodation according to your necessities.

Cordially,

ME for YOU Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ME Madrid Reina Victoria

Address: Plaza de Santa Ana 14, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Madrid
#6 Green Hotel in Madrid
#21 Business Hotel in Madrid
#33 Romantic Hotel in Madrid
#37 Luxury Hotel in Madrid
#67 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — ME Madrid Reina Victoria 4.5*
Number of rooms: 192
Official Description (provided by the hotel):
The ME Madrid Reina Victoria is strategically located in the heart of the city, with easy access to the major attractions such as the Prado Museum, Thyssen-Bornemisza Museum and Reina Sofia Museum, Retiro Park, Congress building, Puerta del Sol, Plaza Mayor, the Royal Palace and the city’s shopping and business areas. ... more   less 
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Also Known As:
Me Madrid Reina Victoria Hotel Madrid
Sol Melia Madrid

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