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“Great hotel, will return” 5 of 5 stars
Review of ME Madrid Reina Victoria

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ME Madrid Reina Victoria
4.5 of 5 Hotel   |   Plaza de Santa Ana 14, 28012 Madrid, Spain (Huertas)   |  
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up to -15% MeliáRewards
Ranked #53 of 453 Hotels in Madrid
Certificate of Excellence 2014
GreenLeadersSilver level
Chicago, Illinois
1 review
“Great hotel, will return”
5 of 5 stars Reviewed November 21, 2012

Staff was wonderful. They spoke good english and helped me with making reservations. Their recommendations were spot on. Location on Plaza Santa Ana could not be better. Easy walk to museums and many sites. Subway stop close by and taxi stand right outside. Cool bar on the roof. Room was clean and comfortable. Hip and romantic. Highly recommended.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 31, 2012
Dear runner_runner,

ME Madrid staff would like to thank you for your kindest comments. Our aim at ME Madrid is to provide our guests with memorable experiences and we are please to know you really enjoyed it.

I look forward to seeing you very soon!

Our best wishes,

José Arenas
Aura Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,554 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Italian first
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 19, 2012 via mobile

We upgraded to balcony suite overlooking the plaza and did not regret it. Location was perfect as Plaza Santa Ana is "night life central". Rooms are sound proofed so we were not bothered by the noise after going to bed. WiFi is free and very fast in lobby but an additional charge in the room. Bathroom and shower was top notch as well as having surround music and sound throughout the room. Cleanliness was excellent and bedding was super comfortable. Again view was breathtaking. Will post pictures. Of note, we attended the live Flamenco show next door which we highly recommend.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 31, 2012
Dear kikiandgretchen,

Thank you for your excellent comments! And for your next visit to ME Madrid do not forget to enjoy our renowned cuisine of the ME Restaurant and the spectacular views of Madrid from our terrace The Roof. It will be a MEmorable experience!

ME Madrid team look forward to meeting you in a very near future!

Warm regards,

José Arenas
Aura Manager
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santa monica
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 17, 2012

This is a bit of a long-in-the-tooth hotel which was high style 10 or 20 years ago--lighting could be romantic (pink lights behind the bed) or soft or bright! Huge rolling bar cart in the room! It was very clean and comfortable, and overlooked the busy square, which was very fun to watch, day or night. The staff were exceptionally helpful and friendly. We walked everywhere in Madrid, or took the Metro (e.g., to the train station).

Room Tip: If you're a very light sleeper, overlooking the square may not be for you, but I loved it!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 31, 2012
Dear mvercuti,

Thank you for your sharing your ME experience in Tripadvisor. I am glad to know that you enjoyed your stay with us during your visit to Madrid!

ME Madrid team look forward to welcoming back to you in a very near future!

Warm regards,


José Arenas
Aura Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lincoln United kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 14, 2012

we had a super weekend break for my 70th birthday and it was enhanced by the location of the
hotel. we were very central to the major attractions and good restaurants. the staff at the hotel
without exception were excellent, friendly, helpful and anxious to please. the food was good and
the bedrooms most comfortable. taxis on the doorstep if needed. would wholeheartedly recommend and would certainly stay again.

Room Tip: we were upgraded to views over the square.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 31, 2012
Dear AVH555,

We are very pleased you had enjoyed your stay with us, specially on that important celebration.
All members of the staff thank you very much for your kind comments.
I hope to welcome you back to ME Madrid Hotel in the near future.

Best Regards,

José Arenas
Aura Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 11, 2012

We haven't stayed at the hotel but on both our trips to Madrid, My boyfriend and I have visited the cocktail bar on the top of ME. The atmosphere and music is very chilled but the bar still gets quite busy. The drinks are reasonably priced but even if they weren't I'd still highly recommend you pay this hidden gem a visit. The views are stunning!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 23, 2012
Dear Ccitsme,

Thank you for your sharing your ME experience in Tripadvisor. I am glad to know that you enjoyed your visit to our bar The Roof and the spectacular views from up there! We hope to have you visiting our ME Restaurant during your next visit to the hotel

ME Madrid team look forward to welcoming back to you in a very near future!

Warm regards,


José Arenas
Aura Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
56 reviews 56 reviews
40 hotel reviews
Reviews in 30 cities Reviews in 30 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 5, 2012

I have to say that i would have given this hotel a 5 if it wasnt for the awful smell that seemed to fill our floor and room.
The hotel was great and comfortable, but there was an awful smell, i think it was the drains, that filled our room, making it really uncomfortable and difficult to relax.
Other than that the hotel is perfectly located and is great for a short stay.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 23, 2012
Dear Adst73,

Many thanks for sharing your ME experience!

However I would like to sincerely apologize for all the inconveniences caused by the smell in the room you occupied. Our Maintenance Manager is taking the necessary steps to avoid a similar situation in the future.

Please let me know when your next visit to ME Madrid will be and you will enjoy a ME morable experience!

Warmest regards,

José Arenas
Aura manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
102 reviews 102 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed for three nights at ME Madrid. The hotel contacted us by email 2 days before arrival, and I arranged an upgrade to the 'Vibe" with views of the square. This room was more expensive, but well worth it. Also, we had early arrival and the hotel staff went out of their way to arrange a room early (Thanks Miriam).

The bed was very comfortable, the room was well kept and clean, and the shower was probably the best shower I've had at any hotel. Room had a great open view, nice touches like a mini-bar with cocktail shaker, stereo and cool lighting effects. The location is very central in Madrid, but the room was also quiet despite the busy location. Overall, this is a nice balance of quality, location, and service. I would recommend.

Room Tip: Try to get a 'Vibe' room on a higher floor. You should have views of the Plaza de Santa Ana...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 23, 2012
Dear Balloot,

Thank you for your sharing your ME experience in Tripadvisor. I am glad to know that you enjoyed your stay with us as well as the facilities and features of your room!

ME Madrid team look forward to welcoming back to you in a very near future!

Warm regards,

José Arenas
Aura Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ME Madrid Reina Victoria

Address: Plaza de Santa Ana 14, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Madrid
#6 Green Hotel in Madrid
#21 Business Hotel in Madrid
#34 Romantic Hotel in Madrid
#38 Luxury Hotel in Madrid
#67 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — ME Madrid Reina Victoria 4.5*
Number of rooms: 192
Official Description (provided by the hotel):
The ME Madrid Reina Victoria is strategically located in the heart of the city, with easy access to the major attractions such as the Prado Museum, Thyssen-Bornemisza Museum and Reina Sofia Museum, Retiro Park, Congress building, Puerta del Sol, Plaza Mayor, the Royal Palace and the city’s shopping and business areas. ... more   less 
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Also Known As:
Me Madrid Reina Victoria Hotel Madrid
Sol Melia Madrid

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