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“Stunning views!!” 4 of 5 stars
Review of ME Madrid Reina Victoria

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ME Madrid Reina Victoria
4.5 of 5 Hotel   |   Plaza de Santa Ana 14, 28012 Madrid, Spain (Huertas)   |  
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Ranked #62 of 454 Hotels in Madrid
Certificate of Excellence
GreenLeadersSilver level
London, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Stunning views!!”
4 of 5 stars Reviewed November 11, 2012

We haven't stayed at the hotel but on both our trips to Madrid, My boyfriend and I have visited the cocktail bar on the top of ME. The atmosphere and music is very chilled but the bar still gets quite busy. The drinks are reasonably priced but even if they weren't I'd still highly recommend you pay this hidden gem a visit. The views are stunning!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 23, 2012
Dear Ccitsme,

Thank you for your sharing your ME experience in Tripadvisor. I am glad to know that you enjoyed your visit to our bar The Roof and the spectacular views from up there! We hope to have you visiting our ME Restaurant during your next visit to the hotel

ME Madrid team look forward to welcoming back to you in a very near future!

Warm regards,


José Arenas
Aura Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,676 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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London
Level Contributor
61 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 5, 2012

I have to say that i would have given this hotel a 5 if it wasnt for the awful smell that seemed to fill our floor and room.
The hotel was great and comfortable, but there was an awful smell, i think it was the drains, that filled our room, making it really uncomfortable and difficult to relax.
Other than that the hotel is perfectly located and is great for a short stay.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 23, 2012
Dear Adst73,

Many thanks for sharing your ME experience!

However I would like to sincerely apologize for all the inconveniences caused by the smell in the room you occupied. Our Maintenance Manager is taking the necessary steps to avoid a similar situation in the future.

Please let me know when your next visit to ME Madrid will be and you will enjoy a ME morable experience!

Warmest regards,

José Arenas
Aura manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed for three nights at ME Madrid. The hotel contacted us by email 2 days before arrival, and I arranged an upgrade to the 'Vibe" with views of the square. This room was more expensive, but well worth it. Also, we had early arrival and the hotel staff went out of their way to arrange a room early (Thanks Miriam).

The bed was very comfortable, the room was well kept and clean, and the shower was probably the best shower I've had at any hotel. Room had a great open view, nice touches like a mini-bar with cocktail shaker, stereo and cool lighting effects. The location is very central in Madrid, but the room was also quiet despite the busy location. Overall, this is a nice balance of quality, location, and service. I would recommend.

Room Tip: Try to get a 'Vibe' room on a higher floor. You should have views of the Plaza de Santa Ana...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 23, 2012
Dear Balloot,

Thank you for your sharing your ME experience in Tripadvisor. I am glad to know that you enjoyed your stay with us as well as the facilities and features of your room!

ME Madrid team look forward to welcoming back to you in a very near future!

Warm regards,

José Arenas
Aura Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 4, 2012 via mobile

I've just come back from taking 12 work colleagues away for the weekend to Madrid and the ME turned out to be the perfect place to stay.

We can be quite demanding but the staff were always charming and helpful (apart from the lady on checkout who was just average)

The hotel is in a great location so you never feel you need to get a taxi anywhere.

The rooms may be a little too small for some, but perfect for us.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 23, 2012
Dear Skinsy77,

Thanks for sharing your ME experience!

I am glad to know that you enjoyed a fantastic stay with us during your visit to Madrid and that you had taken advantage of its location and surroundings, certainly the best way to get to know the Austria's Madrid.

I look forward to meeting you very soon in ME Madrid!

Warmest regards,

José Arenas
Aura Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba, PR
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 3, 2012 via mobile

Recomendo!!! Muito!!!
Impossível não se apaixonar....
Optei pelo quarto com vista para Plaza Santa Ana.."uauuuuu!!!!" Vale o investimento! Você nao vai se arrepender!
Restaurante é ótimo!!!! ...e viva o CHEFF! Amei...
O Staff muito educado e atencioso.. Maria do restaurante foi muito gentil! Parabéns!!!! Nao vejo a hora de voltar!

I recommend!! Very!!!
Impossible not to fall in love ....
I opted for the room overlooking Plaza Santa Ana. "Uauuuuu!!" Well worth the investment! You will not regret it!
Restaurant is great! I loved ...
The Staff very polite and helpful ..
Maria's restaurant was very kind! Congratulations!! Do not wait to go back!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strood, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 30, 2012

This was our first time in Madrid and we found the hotel location was great to explore the bars and resturants. The hotel room was modern clean well thought out. All staff were friendly and very helpfull, I would stay at this hotel again

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 23, 2012
Dear Liz L,

Thank you for having chosen ME Madrid as your hotel when you were in Madrid. Comments like yours stimulate us to keep on working aiming the excellence.
On behalf of the ME Madrid staff, thank you very much and we are looking forward to have you back here soon.
Best Wishes,

José Arenas
Aura Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed October 30, 2012

Just back from a wonderful weekend in Madrid. It is the first time we have visited Madrid but we really enjoyed it & would recommend it to anyone.
We stayed at the ME hotel & loved it. Great location on a beautiful square & easy to get around some of the nearby attractions & tourist haunts. Only 5 minutes away from another beautiful square called Plaza Mayor which is fab to have a coffee & watch the World go by whilst also being entertained by the street performers.
The Hotel has an amazing Bar & Restaurant where the food was always great & the bar had a real buzz about it. The Team that worked throughout the hotel gave great service & were very friendly & nothing seemed too much trouble. The room we had was gorgeous with great lighting & a number of different options to light your mood.The bed was extremely comfy, great shower & trendy too. We had a great view over the square but it was a little noisy at times at nightime, if you prefer quieter go for a room at the side of the hotel or at the rear.

Room Tip: Facing the square is beautiful at the front but if you prefer more quiet request a room at the rear...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review, December 23, 2012
Dear Stuart K,

Many thanks for sharing your comments about your ME experience during your visit to the ME Madrid Hotel! I am glad to know that you enjoyed a fantastic stay with us!

ME Madrid team look forward to meeting you in a very near future!

Warm regards,


José Arenas
Aura Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ME Madrid Reina Victoria

Address: Plaza de Santa Ana 14, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Madrid
#6 Green Hotel in Madrid
#23 Business Hotel in Madrid
#40 Luxury Hotel in Madrid
#43 Romantic Hotel in Madrid
#63 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — ME Madrid Reina Victoria 4.5*
Number of rooms: 192
Official Description (provided by the hotel):
The ME Madrid Reina Victoria is strategically located in the heart of the city, with easy access to the major attractions such as the Prado Museum, Thyssen-Bornemisza Museum and Reina Sofia Museum, Retiro Park, Congress building, Puerta del Sol, Plaza Mayor, the Royal Palace and the city’s shopping and business areas. ... more   less 
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Also Known As:
Me Madrid Reina Victoria Hotel Madrid
Sol Melia Madrid

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