We had the pleasure of five nights at this property in the middle of the European Football (Soccer) Championships. Despite being exhausted after 3 1/2 weeks of travel, we enjoyed and would recommend the hotel.

The location is fabulous, right on the Plaza Santa Ana, the hottest spot in Madrid, it seemed. It is an easy walk to the Metro or the railroad station as well as within walking distance of the major museums (Prado, Reina Sofia and Thyssen).

The room was comfortable and fun with floor to ceiling windows and a central (in the middle of the room) shower (though the placement of the shower head was not the best). The furniture was comfortable and the amenities good. The breakfast in the cafe next door was decent though I would have liked individually prepared espresso rather than coffee from a carafe. There was free internet available in the lobby (though you have to stand at the counter to use it). Service in the restaurant in the evening was mixed, but there are other places nearby if you can adjust to the Spanish food and eating times/styles.

The service was excellent, provided by some very friendly and well informed young men.

I would highly recommend this hotel for a good time in Madrid.

We stayed at the Hotel Alicia 1 night in May and really enjoyed our stay. Its a very clean, comfortable hotel with a friendly staff and really well located in the center with all of the major attractions a quick walk. Santa Ana square is a great night spot without being in the super touristy area around Plaza Major, including a couple of tapas restaurants that are smoke free!

This is a good quality hotel for 3* rating in the capital city. Location is excellent, within short walking distance of the city centre, the museums and Atocha train station.

The hotel amenities are basic, but the rooms are reasonably clean and fairly spacious for European standards. Just one thing to be aware of, the room we booked had an open bathroom, so the shower cubicle was right in the centre of the room with no proper covering. This might be okay for couples visiting, but with friends, it might be slightly embarassing if not just uncomfortable. This was not clearly stated in the room description on the hotel website.

Breakfast is included within the price, but quality is really substandard so hardly worth considering when choosing this hotel.

Great hotel, clean and friendly, helpful staff. The location was great, but can be a little noisy on the weekends when the Plaza Santa Ana is hopping.