I came here with my girlfriend as a surprise trip for her birthday and found the hotel and the level of customer service to be very personal and just generally great.
We had a standard room, which although was a little on the small side, was very bright and modern, plus very reasonably priced. We had a lovely view overlooking the Plaza Santa Ana and the beds were very comfortable, whilst the double glazing ensured we did not hear very much noise from the hustle and bustle of the square outside. The hotel is in a great location, walking distance to most of the main attractions, with lots of nice tapas bars and watering holes nearby.
The staff were great, very accommodating with any requests and always went out of their way to help you, they even remembered who you are (which is something of a rarity these days). They were also more than happy to book our dinner reservations for us.
We went to La Botin (the oldest restaurant in the world) and the place was great. It was a lovely old building that oozed with character on the inside and the suckling pig was very tasty, it was a bit pricey but I would say well worth it. We also went to a flamenco show at Corral de la Morería and the show was great, the food was pricey for what you get but the whole experience was good so I would say worth the high price tag.
Overall I could not recommend this hotel highly enough, when I come back to Madrid I will definitely be staying here again.
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- Also Known As:
- Room Mate Alicia Hotel