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“Alicia on the spot.” 3 of 5 stars
Review of Hotel Room Mate Alicia

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Hotel Room Mate Alicia
3.0 of 5 Hotel   |   C/ Prado, 2, 28014 Madrid, Spain (Huertas)   |  
Hotel amenities
Ranked #34 of 453 Hotels in Madrid
Certificate of Excellence 2014
New York, New York, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Alicia on the spot.”
3 of 5 stars Reviewed August 3, 2012

Good boutique hotel located in Santa Ana Plaza. It's good for the prize and location. It has security features where they must allow access after hours. Has great views to an active plaza that is very lively after 11 when Madrid comes alive. It's not the type of hotel to linger in. It's value is its price and location which is excellent.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aliciaroommate, Director de Recepción at Hotel Room Mate Alicia, responded to this review, August 7, 2012
Dear Julio,

thank you very much for the time you have taken and express your experience at Alicia. We are happy to know that your overall stay was pleasurable. Nothing makes us happier than this.

As for the secury aspect/access to the hotel, as you say, the area is a vibrant authentic part of Madrid in which the passage of people is constant: to this respect, our aim is to keep the atmosphere withing the hotel as much secure as possible and quiet.

Thank you once more and we do hope to see you again in a future occasion. Kindest regards,

Luca Albonetti
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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892 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 31, 2012 via mobile

Our room, 303 was right on the corner with a large sitting room and fantastic view out to the plaza, the room was tidy, well appointed and warm service from all the staff. If you need to do any washing head back down calle del prado and the second street on the right has an excellent laundromat, we had our laundry done in light and darks two loads, washed, dried and folded for 18 euro, which was excellent!

Breakfast is quite dismal and so better to go " off road" for a more authentic experience.

Stayed July 2012, traveled as a couple
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Aliciaroommate, Director de Recepción at Hotel Room Mate Alicia, responded to this review, August 1, 2012
Dear Guest,
thank you very much for taking time and write this note about your stay with us. I am glad you have enjoyed it! I will inform about your commentary and compliments to our staff for the service they have provided you, as far as front desk and cleaning are concerned. Also, I do thank you for your opinion about our breakfast: it is very important and helpful for us to receive feedback so that we can improve the aspects that our guests does not find completely satisfactory. I am sure that you will find it much better on your next visit.
Kindest regards,

Luca Albonetti
Front Desk Manager
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Dallas, Texas
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 26, 2012

We stayed here on a girls' weekend in Madrid. It was a very well-priced option and the suite we had was spacious enough for 3 of us to sleep comfortably. It gets a little noisy at night because of the amazing location off the plaza. Service was good. Room was clean with great amenities. The location was GREAT!

Room Tip: If you book the suite near the lobby level, be prepared for the noise from the plaza at night.
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  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
5 of 5 stars Reviewed July 18, 2012

This is my second time in Alicia. I stayed 4 nights with my whole family (3 kids). The best location at "Barrio las Letras" walking distance to many attractions. Excellent restaurants in the neighbordhood and around the plaza santa ana. I would recomend this hotel to anyone!!! Enjoy Madrid

Room Tip: Get the Duplex nice huge terrace.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2012

Our family of 5 spend 4 nights in Alicia and had an outstanding experience! The location is very central, rooms are good and clean. The staff is very welcoming and helpful with tips and reservations!
A truly outstanding place to discover Madrid!

Room Tip: We were lucky and had 2 rooms on third floor overlooking the square! Ask when you make the reservati...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Rock, B.C., Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 9, 2012

We spent two nights at the RM Alicia in early June, and thoroughly enjoyed our stay. Having never visited Madrid before, we were pleased to find our hotel very centrally located for all the sites we wished to see. Museum Row (the Prado, Reina Sophia and Thyssen) is an easy 10 -15 minute walk away; Puerta del Sol, Plaza Mayor, Palacio Real, and Old Madrid easily walkable and Plaza Santa Anna is right outside your door. Numerous restaurants, tapas bars and cafes, for all budgets, can be found in the immediate area (try Mercado San Miguel, just past Plaza Mayor, for informal dining and multiple choices of Spanish fare). Good central location for shopping and if you want to see more of the city or extend your shopping choices, the Metro is easily accessed at Puerta del Sol, or on Calle Atocha, just a few blocks from your hotel.
Rooms are a bit small, but well laid out and comfortable, and we certainly stayed in smaller rooms elsewhere during our vacation. Try Room Mate Alicia - you will really enjoy your stay.

Room Tip: Ask for a room with outside view.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Hotel Room Mate Alicia, responded to this review, July 10, 2012
Dear guest,

Thank you for your very kind review. We appreciate you taking the time to do this.

We are very pleased to hear that our team were helpful, cleans and moderms rooms .It is always our aim to make our guests feel like they are in a home away from home.

Regards,

Eva de Lucas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spalding, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2012

We stayed 4 nights in room 205 on the night Spain won Euro 2012 and the home coming the next night.Noise was bearable ! Great location on Plaza Santa Ana within walking distance of many attractions.Very friendly and helpful staff. Hotel clean and well kept. Room modern with a great shower.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Room Mate Alicia

Address: C/ Prado, 2, 28014 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#21 Romantic Hotel in Madrid
#42 Family Hotel in Madrid
#44 Business Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Room Mate Alicia 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Room Mate Alicia Hotel

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