A very nice hotel located in the city centre. I can really recommend this hotel. Friendly staff, very nice rooms (I stayed at the fourth floor and my room was HUGE) with everything you need for a pleasant stay such as a very nice bathroom, nice interior, a big and comfortable bed and clean and fresh. The breakfast was very nice with a high standard. A funny thing happened when I went down for breakfast at around 0900 and came back 40 mins later the maid had already made my room, brilliant!
Only negative thing I can come up with was the poor standard of the free wifi. When the wifi occasionally worked it was very slow (but it worked).

Booked a double room. Staff are fantastic especially Esther, Caqui & Ricardo (Not sure of the spelling of the names). They are lovely and went out of their way to make us feel welcome, answer numerous questions, indulge my fledgling Spanish and be generally helpful.

Please note that only the superior rooms (much more costly) and above have extra facilities.
This hotel would have been perfect if they had just put coffee and tea making facilities in all the rooms not just the more expensive ones, all the others extras like bath robes etc we could do without 8-). I couldn´t understand why they don´t supply this basic service as the outlay for them is minimal. Perhaps they want people to upgrade to the next level?

We didn´t have the hotel breakfast as found a bakery round the corner selling freshly squeezed juice, coffee, toast etc for under 4 euros, a fraction of the price of the hotels.
The location is excellent. We ate at the reasonably priced La Parilla Argentine restaurant twice. Viva Madrid restaurent was overpriced for what it was. Great fruit grocery round the corner too and a Spa supermarket further past the square open 7 days a week.

The beds were way too hard though this could just be the way Spanish like their beds?

Well placed for all the museums. Just remember that most museums shut on a Monday, we did´t and this was no one´s but our own fault. :-p

Would consider returning if in Madrid.

Positive points:
+ brilliant location in the centre of town
+ large, well equiped rooms
+ cosy interior
+ friendly staff (with dutch speaking waiter)
+ elaborate & high quality breakfast
+ very clean , nice towels , free amenities in the bath room
+ free water and cookies on hotel room
+ free wifi
+ extreme large showers

Points for improvement:
- the (free) Wifi did not always work correctly
- slow coffee machines

overall : excellent value for money !

Small intimate hotel in a lovely location. Stayed for 2 nights at beginning of November on our way to Toledo.. Didn,t eat there but great location for restaurants, bars and sightseeing. Staff lovely and friendly. We would return there and to fabulous Madrid.