My family and I stayed at the PPE for 4 days (Nov. 19-23). The hotel was in a great location, near all major sites and shopping. We stayed in two hotel rooms. The rooms were clean and basic (Think IKEA). Each room had a laptop with internet access which was very convenient. I agree with the previous review regarding the service at the hotel. One of the receptionists was very obnoxious and rude. She was very unpleasant and provided little help. If having web access is a must than this hotel will suit your need. If not, stay somewhere else to seek better service.

Stylishly decorated hotel, small standard rooms but we got a good rate online with Opodo. Laptop in room is good but is squeezed onto the tiny table so if you wanted to do some serious work it wouldn't be very comfortable. Its very quiet, no noise of traffic, lifts or people in rooms - except for people in the corridor going back to their rooms. No bath but has an amazing Jet shower. Is fantastically placed if you're into designer shopping with every store you could possibly want located within a few streets and a short walk. Very close to the metro system. Don't bother with the hotel breakfast just round the corner is the local food market with fantastic busy, working cafes doing fresh, tasty food.

OK value for Madrid but with all the typical mistakes of Spanish hotels. No kettle to boil water in rooms, incomprehensible electrical gadgets (the aircon was probably ok but I couldnt work it out), little piles of dirt in the corners of bathrooms, abrupt receptionists with limited english who think you are trying to insult them when you are just trying to make some minor request. On the other hand the laptop in the room is great and avoids trawling around to find internet cafes. The location in an upscale neighbourhood is good if you don´t mind stepping out as a typical bleary eyed and bedragled tourist into a fashion parade. Breakfast is fine although when I ask for a black coffee for some reason they give you an expresso in a large cup rather than a normal american coffee. Overall not bad for Madrid with the provisos. For some reason they insisted I pay the whole bill in the middle of my stay when I just asked to see the account...only in Spain

We stayed at the Petit Palace Embassy for 4 nights in late September with our 6- and 1 1/2- year old children. Location is great: easy walking to major sites, great shopping just down the street, and lots of Madrilenos to observe since it is in a residential neighborhood (albeit pretentious wealthy ones). And for those who can only take so much tapas and sausage, there is a V.I.P. restaurant a block away (sort of an upscale Denny's). (I know. How embarrassing to go to such a place when in Madrid. There are times you just break down traveling with a kindergartener and a preschooler! It did make us feel better, though, to see mostly locals with their kids (and not tourists).)

The room was spacious for European accomodations and it was one of the few hotels in Madrid (or any European city) that permitted the four of us to stay in the same room. (There was a full / queen size bed on the main level and 2 single beds in the loft.) The bathroom was fantastic (high-tech shower; very clean and pleasant). The plasma TV and free Internet access are great as well. The draw backs: limited menu (both in the restaurant and room service) and quite expensive for the quality of food; ultra modern design of rooms and public areas which is not child friendly at all (e.g. very steep steps to loft, lots of sharp corners, crib available but no crib sheets or covers).