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Petit Palace Embassy: Traveler Reviews


C/ Serrano 46, Madrid 28001, Spain
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Restaurant Room Service
Check Rates and Availability: $237 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Petit Palace Embassy

( 6-10 of 23 )
“Great Location, Bad service”

Petit Palace Embassy

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3 of 5 stars
New York
Nov 27, 2006

My family and I stayed at the PPE for 4 days (Nov. 19-23). The hotel was in a great location, near all major sites and shopping. We stayed in two hotel rooms. The rooms were clean and basic (Think IKEA). Each room had a laptop with internet access which was very convenient. I agree with the previous review regarding the service at the hotel. One of the receptionists was very obnoxious and rude. She was very unpleasant and provided little help. If having web access is a must than this hotel will suit your need. If not, stay somewhere else to seek better service.

  • This TripAdvisor Member:
    • Liked — Internet access
    • Disliked — service
    • Tips/Secrets: — stay away
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UES's Summary
Date of Stay: November 2006
Traveled with: Family (extended)
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: November 27, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Spa
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Average price*: $237 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice and quiet”

Petit Palace Embassy

Nov 27, 2006
1/1 found this review helpful

Stylishly decorated hotel, small standard rooms but we got a good rate online with Opodo. Laptop in room is good but is squeezed onto the tiny table so if you wanted to do some serious work it wouldn't be very comfortable. Its very quiet, no noise of traffic, lifts or people in rooms - except for people in the corridor going back to their rooms. No bath but has an amazing Jet shower. Is fantastically placed if you're into designer shopping with every store you could possibly want located within a few streets and a short walk. Very close to the metro system. Don't bother with the hotel breakfast just round the corner is the local food market with fantastic busy, working cafes doing fresh, tasty food.

  • This TripAdvisor Member:
    • Liked — Quiet, clean, decor and facilities
    • Disliked — desk too small and squeezed into tiny space next to bed
    • Tips/Secrets: — book online for good rates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyoming1000's Summary
Date of Stay: November 2006
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: November 27, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“No thanks, very Spanish”

Petit Palace Embassy

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2 of 5 stars
birmingham
Nov 20, 2006

OK value for Madrid but with all the typical mistakes of Spanish hotels. No kettle to boil water in rooms, incomprehensible electrical gadgets (the aircon was probably ok but I couldnt work it out), little piles of dirt in the corners of bathrooms, abrupt receptionists with limited english who think you are trying to insult them when you are just trying to make some minor request. On the other hand the laptop in the room is great and avoids trawling around to find internet cafes. The location in an upscale neighbourhood is good if you don´t mind stepping out as a typical bleary eyed and bedragled tourist into a fashion parade. Breakfast is fine although when I ask for a black coffee for some reason they give you an expresso in a large cup rather than a normal american coffee. Overall not bad for Madrid with the provisos. For some reason they insisted I pay the whole bill in the middle of my stay when I just asked to see the account...only in Spain

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark28ahar's Summary
Date of Stay: October 2006
Member since: May 22, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Solid Quality & Good Location But Don't Take Young Children”

Petit Palace Embassy

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4 of 5 stars
Chicago, Illinois
Oct 23, 2006
1/1 found this review helpful

We stayed at the Petit Palace Embassy for 4 nights in late September with our 6- and 1 1/2- year old children. Location is great: easy walking to major sites, great shopping just down the street, and lots of Madrilenos to observe since it is in a residential neighborhood (albeit pretentious wealthy ones). And for those who can only take so much tapas and sausage, there is a V.I.P. restaurant a block away (sort of an upscale Denny's). (I know. How embarrassing to go to such a place when in Madrid. There are times you just break down traveling with a kindergartener and a preschooler! It did make us feel better, though, to see mostly locals with their kids (and not tourists).)

The room was spacious for European accomodations and it was one of the few hotels in Madrid (or any European city) that permitted the four of us to stay in the same room. (There was a full / queen size bed on the main level and 2 single beds in the loft.) The bathroom was fantastic (high-tech shower; very clean and pleasant). The plasma TV and free Internet access are great as well. The draw backs: limited menu (both in the restaurant and room service) and quite expensive for the quality of food; ultra modern design of rooms and public areas which is not child friendly at all (e.g. very steep steps to loft, lots of sharp corners, crib available but no crib sheets or covers).

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — not child friendly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AniaDP's Summary
Date of Stay: September 2006
Traveled with: Family with young children
Visit was for: Honeymoon
Age group: 25-34
Member since: August 03, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Worth Considering”

Petit Palace Embassy

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4 of 5 stars
Manchester, England
Sep 21, 2006
2/2 found this review helpful

We stopped at the Petit Palace for 5 nights in September and the hotel was excellent, clean rooms, free broadband internet access (theres a hotel laptop in each room, so you don´t have to mess about trying to connect your own PC to the network) and very close to the Metro. Being on one of the major roads into central Madrid meant that traffic was heavy outside the hotel, but this place is great if you a business traveller or a couple on a short break, but doesn´t really cater for children. Next time I am in Madrid, I will be stopping here again.

  • This TripAdvisor Member:
    • Liked — Cleaniness of rooms
    • Disliked — delays in getting served in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiredandgrumpy's Summary
Date of Stay: September 2006
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: September 21, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Petit Palace Embassy

( 6-10 of 23 )
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Petit Palace Embassy Address

C/ Serrano 46, Madrid 28001, Spain