We stopped at the Petit Palace for 5 nights in September and the hotel was excellent, clean rooms, free broadband internet access (theres a hotel laptop in each room, so you don´t have to mess about trying to connect your own PC to the network) and very close to the Metro. Being on one of the major roads into central Madrid meant that traffic was heavy outside the hotel, but this place is great if you a business traveller or a couple on a short break, but doesn´t really cater for children. Next time I am in Madrid, I will be stopping here again.

My 13 year old son and I spent two nights at this hotel in late August. Honestly I booked it for its low price and had no expectations. I was shocked at how terrific this hotel was! The room was exceptional, lovely high-tech bathroom, great furnishings and the high point--the lap top with internet access. Traveling with a 13 year old this could not have been more welcome! The location was superb as well, among great shopping yest only a few minutes from the Prado. This is a hotel that should not be missed. If I return to Madrid there is no question where I will be staying!

Stayed in this Hotel 1 August 06. A big mistake. The Hotel bar and restaurant were closed and no room service. This information was placed on a small notice in the lift - no mention of this on arrival or at booking. I was informed on checking in that the airconditioning was also not working fully..so with temperature hovering at 36 C that was no joke. Having had a long trip I decided to doze on the bed. Horror ..the sheets were filthy ..they had not been changed since the last person who had some bizarre personal habits ....Exit quick to change rooms as no maid service available. Next day there was no sign of breakfast . "A continental" breakfast was available. This consisted of a few rolls, coffee and juice for €14 !!!. Best to avoid this place..there are plenty of alternatives. The Hotel offers a plasma TV with a big choice of channels ALL in Spanish and only CNN in english. Extortion at these prices.

We spent 2 three day stays at the Petite Palace with a bus tour into Andalusia inbetween. The hotel is situated in a safe lovely residential neighborhood full of great shops, restaurants and a 15 minute walk to all the best sights- Prado museum, Thyssen collection and the lovely Retiro park-we were able to stroll through the park to and from sites, don´t miss it, it beats all those overly formal parks in Paris anyday. Two blocks from the metro which will take you anywhere. The staff was friendly and very helpful, made and cancelled reservations and assisted us in all ways needed. The room was great- spacious new bathrooms with sauna shower in the first room and a two person whirlpool bath-shower in the second! One room was on the street and the other on a large painted airshaft/couryard- both were quiet and of a size more to US standards. Breakfast was excellent, good coffee,fresh fruit and juices, pastries, salmon, eggs, yougurt and much more. A laptop and flat screen TV in each room-overall GREAT value for the price in europe. Very modern decor, normally this is not a plus to me but in this case worked very well. Paid about 150 euros-night including the breakfast after internet comparisons. Did not try the restaurant in the hotel. Avoid staying at a hotel on the Grand Via unless you like a real circus, it was better to visit than stay on.