This hotel is in a great location, has pleasant helpful staff, free Wi-Fi and the breakfast was good value for money. However that's where the good points end. The air-conditioning only delivers hot air in the winter, so for UK visitors the rooms are too warm. Consequently the bathrooms smell stale due to a lack of airflow. The room had french doors to a juliette balcony but you cannot have these open at night because of the people noise and the early morning (5am onwards) delivery trucks. The floors are laminate even in the bathrooms. Our bathroom showed signs of significant water damage to the floor. The floors, except in reception showed significant wear. The hotel is in need of a refurbisment with those laminate floors replaced by ceramic tiles, particularly in the bathrooms. I have stayed in better B&B's in the UK than this. This hotel is rated at 3 star, I think it deserves no more than 2 star. I did enjoy Madrid however, it is a great place with friendly people and a great Metro system for getting around,
- Also Known As:
- Petit Palace Puerta Del Sol Hotel
- Petit Palace Puerta Del Sol Hotel Madrid
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