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“Smart and luxurious hotel” 4 of 5 stars
Review of Only You Hotel & Lounge

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Only You Hotel & Lounge
4.0 of 5 Hotel   |   Calle Barquillo 21, 28004 Madrid, Spain (Chueca)   |  
Hotel amenities
Ranked #3 of 453 Hotels in Madrid
Colchester, United Kingdom
Top Contributor
182 reviews 182 reviews
40 hotel reviews
Reviews in 60 cities Reviews in 60 cities
84 helpful votes 84 helpful votes
“Smart and luxurious hotel”
4 of 5 stars Reviewed April 29, 2014 via mobile

Stayed here on a short business trip. The location was good, very close to the office I visited so great for me. The reception received was very friendly and their level of English was great (as it was in most places I visited during my stay). The room was very nice, although I would have liked one with an external window (mine looked over the internal atrium) as the room was quite hot even with the aircon on. The room furnishing was very plush although it was quite expensive I could see where the money had been spent.
If you arrive by plane try getting on the Metro to Chueca station, only €5 and takes around 45 minutes. I also had a very early flight home so jumped on the night bus 3 minutes walk from the hotel also costing €5. Didn't need a taxi at all during my visit as transport is very easy.
Old I stay here again? I am due to potentially return to Madrid in a few months but I am sure that when the project gets my expenses they will want me to book into somewhere cheaper next time.
I didn't eat at the hotel so cannot comment on the restaurant.

Stayed April 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Guest Relations Manager at Only You Hotel & Lounge, responded to this review, May 1, 2014
Dear Mr Barry A,

What a lovely review! Thank you for your kindness!

We appreciate that your enjoyed your time at the Only YOU Hotel & Lounge and you liked the convenient location and the room style. We would also like to thank your tips about how to get to the hotel, we are sure our future guests will appreciate it.

Next time you may be thinking in coming to Madrid, why don't you try one of our Premium rooms with a cosy balcony overlooking Calle Barquillo? You will love it!

Kind Regards,

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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443 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Bel Air, Maryland
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 29, 2014

Just back from a week at Only You. What a wonderful experience. First time in Madrid (visiting daughter, who is studying abroad in Pamplona). First, the staff was just incredible. From the moment we arrived, tired from overnight plane ride from U.S., they were attentive, helpful and so, so nice. I know I will forget a name or two, but the doormen, Abian & Dan, the welcome desk, Nacho, Diana, Lucia, Hector and Andres. You were amazing!!! You helped make our trip perfect! The hotel was absolutely beautiful. Our rooms were lovely and spotless. We really could not have asked for more. We will never forget our trip to Madrid and our stay at the wonderful "Only You"
Bill & Sheila Donovan

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Guest Relations Manager at Only You Hotel & Lounge, responded to this review, May 1, 2014
Dear Bill & Sheila,

What an amazing suprise reading your review on Trip Advisor!

Thank you so much for your kind words about the "amazing" and "incredible" staff and the "wonferful" hotel. We will let the whole team know that you had a really good time at the Only YOU Hotel & Lounge.

Should you be in Madrid soon, please just let it us know and we will organize your trip!

Kind Regards,

Guest Relations Manager
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San Diego, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 27, 2014

For a boutique hotel, this place is simply amazing.
Wonderful design, great customer service, extremely accommodating staff, super cool lobby/front bar and other chill areas, and great rooms/beds with balconies. I can be a demanding traveler as I go around the world, and this place is just right for business or pleasure. Great location too!

Stayed April 2014, traveled on business
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Guest Relations Manager at Only You Hotel & Lounge, responded to this review, April 28, 2014
Dear Mr Henry M,

Thank you so much for your kind words! For saying only good things about us: "a wonderful design, great customer service, extremely accommodating staff, super cool lobby/front bar", etc.

As a tireless traveler you are, we would love to welcoming you back at the Only YOU Hotel & Lounge!

Kind Regards,

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
155 reviews 155 reviews
104 hotel reviews
Reviews in 85 cities Reviews in 85 cities
219 helpful votes 219 helpful votes
5 of 5 stars Reviewed April 27, 2014

I am just back from a long weekend in Madrid and this time I decided to stay in the Only You since I visited the public areas a couple of months ago and really liked them... In the past months I have also stayed at Room Mate Oscar and Hotel de las Letras, but Only You is definitely in a different league (and a matching price tag)...

Location is just perfect, all tourist attractions are walking distance, great shopping, restaurants and metro are within 5 minute walk...

The hotel is amazingly designed with a lot of thought into the detail... public areas are stunning but the rooms do not disappoint and are by far the best appointed in the boutique category in the city...

I loved the big bathroom with the rain shower, the big closet and the big comfortable bed... My window was facing the internal courtyard and I was afraid of noises coming from the lobby but rooms are really well soundproofed...

I did not try the hotel's restaurant but breakfast was really delicious...

Service was warm and efficient, internet worked wonderfully and bed was sumptuous and comfortable... I really appreciated the fact that I showed up early in the morning and my room was already available...

Definitely a one to check out... if in Madrid again, if room rate is not an issue, I will certainly stay here again...

Room Tip: I stayed in the cheapest room category and the room was absolutely stunning and good sized...
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Guest Relations Manager at Only You Hotel & Lounge, responded to this review, April 28, 2014
Dear Ms TravelingMx,

Thank you very much for such a lovely review!

It is just great to hear that we are in a "different league"... how creative! "Location is just perfect, all tourist attractions are walking distance, great shopping, restaurants and metro are within 5 minute walk...", we could not have said it better!

The Only YOU Hotel & Lounge was desing by Lázaro Rosa Violan right after the refurbishment of the building. We also believe he made an awesome job!

Next time you may be thinking in coming to Madrid, why don't you book a table in our GastroBar. We are sure, you will love it!

And the service..."warm and efficient". The staff is flattered!

We look forward to seeing you soon.

Kind Regards,

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 25, 2014 via mobile

the hotel located 2 minutes walk from the plaza de la Cibeles, 10 minutes from all the shoping area in Gran via and adjust to the shops and restaurants of Chueca making it to a perfect location.
the hotel it self is an architectural jam, the decor is very modern and sophisticated.
rooms not too big but very comfortable.
the stuff are very polite and helpful giving the fill "its only you".
I defiantly will recommend this jam in Madrid.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Guest Relations Manager at Only You Hotel & Lounge, responded to this review, April 27, 2014
Dear Mr avri f,

What a lovely review! Thank you so much!

It is true that the Only YOU Hotel & Lounge count on a great location, less than 10 minutes walk from all the shopping areas.

Our hotel is all about creating memorable experiences beyond mere accommodation, manufacturing a unique Only YOU spirit.

We can't wait to welcome you again!

Kind Regards,

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 24, 2014

When we first arrived, we were given a beautiful room, however, it had no window, which felt rather claustrophobic. We phoned reception and they changed our room promptly. The fact that you can eat your 'breakfast' at any time of the morning is a great. I would definitely stay there again.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Guest Relations Manager at Only You Hotel & Lounge, responded to this review, April 27, 2014
Dear Mr Steffen K,

Thank you for taking the time to write this review about us!

The team is very excited that you enjoyed our yummy Á la Carte Breakfast from 7am to late in the evening!

We look forward to seeing you again soon!

Kind Regards,

Guest Relations Manager
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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 13, 2014

I love this hotel -- it is just about perfect for a boutique hotel. The hotel is....well... really hipl. The staff were incredibly lovely and helpful and my room was very comfortable and uniquely decorated. The breakfast was outstanding and the front desk staff provided excellent recommendations for local restaurants.

The fact that I was so excited by the hotel made the little misses even more disappointing. For example, there was only ¼ of a loo roll upon arrival, I pulled a used shower cap out of my bathrobe pocket (as I did not use a shower cap, I assumed that it went through the wash and moved on....) and there was a smudge of dirt on the duvet cover, which admittedly may have come from my bag. Also, no one answered when i called for room service and I had to go down to the front desk to put in my order. With just a bit more effort, the hotel would have full marks.

A word of warning....the bar in the hotel is very, very happening, which is both positive and negative. The positive was that as a solo traveler, it was easy to sit at the bar and socialise a bit. The negative was that, being British, I was ready to go to sleep at 11pm, which is when the party really got started. Unfortunately, it could be heard loud and clear all the way up in my room on the 4th floor. I didn't bother me very much; I just stayed up and read until 3am when it finally got quiet. It seems that there was a special event on as the following night, noise was not a problem at all.

  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Guest Relations Manager at Only You Hotel & Lounge, responded to this review, April 18, 2014
Dear Mr Fortheus N,

Thank you so much for chosing us for your stay in Madrid. We would like to thank you for your comments with regards the "incredibly lovely and helpful staff" and the "outstanding" breakfast.

Since we open the Only YOU Hotel & Lounge Madrid six months ago, we work hard everyday to get just better and better. Reviews like yours help us to improve on a daily basis. We have taken some measures to avoid this happens again. Let us thank you again for your review and we hope to see you back soon in our hotel.

Kind Regards,

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Only You Hotel & Lounge

Address: Calle Barquillo 21, 28004 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Chueca
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 453 Hotels in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Only You Hotel & Lounge 4*
Number of rooms: 70
Official Description (provided by the hotel):
Only You Hotel & Lounge is designed for you, to make your stay in Madrid a unique experience, whether you're visiting the Spanish capital for business or pleasure. The hotel is located in the center of Madrid, on Calle Barquillo, just a few meters from Paseo de Recoletos and the Chueca neighborhood. The carefully designed interiors by Lazaro Rosa Violan complement the beauty of the building (a former Palace, dating from 19th century), giving the hotel an eccentric touch with colonial-style color. ... more   less 
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