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“Lights out” 3 of 5 stars
Review of Hotel One Shot 23

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Hotel One Shot 23
3.0 of 5 Hotel   |   Calle del Prado, 23, 28014 Madrid, Spain (Centro)   |  
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Ranked #23 of 458 Hotels in Madrid
Sligo, Ireland
Top Contributor
70 reviews 70 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
“Lights out”
3 of 5 stars Reviewed May 9, 2014

Nice design of hotel, and a great location. Unfortunately the room was very small, and the staff weren't overly useful or helpful. We had lightbulbs missing in the room, and asked on several occasions fo a replacement, each time to be greeted with a shrug and "maybe tomorrow we fix". Perhaps if less time was spent on co-ordinating their dickie-bows, and a little bit more time on helping customers, it would be a great place to stay.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJoseAM, Gerente at Hotel One Shot 23, responded to this review, May 20, 2014
Dear Boxty,

I am sorry about your problem with the light in your room, I'll report to know what happened that it was not resolved.

Otherwise I hope your stay in Madrid would have been good and I hope that if you want to give us another chance, we can change your expectations.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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321 reviews from our community

Traveler rating
    193
    104
    13
    8
    3
See reviews for
39
162
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17
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Milan, Italy
1 review
5 of 5 stars Reviewed April 30, 2014

Excellent concept of Hotel.
It combines an amazing interior design with a cultural environment and kind staff that would make you feel very comfortable during your stay.
It's very well located in terms of restaurants, museums, and Public Transport.
Prices are definitely convenient for the kind of service they offer.
I travel to Spain very often and this is definitely the best option I've found so far.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJoseAM, Gerente at Hotel One Shot 23, responded to this review, May 19, 2014
Dear juancamilofrancos,

Thank you for your comment, we are glad to know you like our hotels, and you've got your house in On Shot 23 or One Shot 04, in both of them we are really happy to see you again.

Best regards
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Boston, Massachusetts
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 27, 2014

Pros:
Amazing location, great part of the city, great recommendation for dinner
Nice rooms

Cons:
Some confusion when we checked in because their systems were down, and we didn't get the rooms we had booked.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJoseAM, Gerente at Hotel One Shot 23, responded to this review, May 19, 2014
Dear ekantor,

Thank you very much for your comment. We appreciate that you liked the hotel and I transmit your comment to the staff. Actually, we are in an excellent location in the Barrio de las Letras.

We are sorry about the confusion, but we hope the room was good for your stay.

Best regards
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

Perfect location, just close to Plaza Santa Ana and a 2-3 minutes walk to Puerta de Sol (Km 0 of Spain). Staff is great and very helpful. Room is small but very clean, with a lot of pillows in the bad. Ask for a room not close to the elevator. It is noisy, especially when guests with luggages are using it. Wifi works very good. Don't book a patio room, if you want a room with a view.

Room Tip: Don't choose a patio room if you want a room with a view. ask for a room not close to the elevat...
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  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJoseAM, Gerente at Hotel One Shot 23, responded to this review, May 19, 2014
Dear Anemaree,

Thank you very much for your comment. We appreciate that you liked the hotel and I transmit your comment to the staff.

Next time you have to ask for a balcony room or terrace room, both of them are exterior rooms and you can see Calle Prado from the balcony.

We hope you can visit us again in your next stay in Madrid.

Best regards
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Buffalo, New York
1 review
5 of 5 stars Reviewed April 21, 2014

This small hotel is the perfect place to stay in Madrid. It is two or three blocks from the famous Prado Museum of art, and in easy walking distance to two other major art Museums. It is in the best location in Madrid, surrounded by lots of good places to eat, inside or out. The building must have been rehabbed recently, because, although the rooms were small,the were pristine! The staff was amazing. They were accommodating, meeting every need imaginable. The intimate nature of this small facility allowed us to meet the owner Entique Solis, who was charming, and, again most accommodating. The price, for the location was very reasonable. We can't wait to go back.

Room Tip: We chose the least expensive, which was fine for us.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJoseAM, Gerente at Hotel One Shot 23, responded to this review, May 19, 2014
Dear 111Lori,

Thank you for your comment, we are glad to know you liked our Hotel and you had a pleasant stay in Madrid. The hotel is very well situated right in the middle of Barrio de las Letras, plenty of bars and good restaurants. We hope you can visit us again in the near future.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Epsom, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 20, 2014

This hotel is very convenient for the centre of Madrid AND it is also on a quiet street!

My room was pretty small and there wasn't a desk to put a laptop on.

There are no dining facilities, there is a simple coffee machine by the lift but that is about it as far as I could see. Not really a problem as there are plenty of bars and restaurants around.

Staff were helpful and pleasant.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJoseAM, Gerente at Hotel One Shot 23, responded to this review, April 21, 2014
Dear Sandra,

Thank you for your comment, we are glad to know you liked our Hotel and you had a pleasant stay in Madrid. The hotel is very well situated right in the middle of Barrio de las Letras, plenty of bars and good restaurants. We hope you can visit us again in the near future.

Sincerely
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fife
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2014

Really enjoyed my 3 day stay at Hotel One Shot last week. The location is absolutely fabulous and close to everything I wanted to see and do. Was in room 207 which looked out onto a tiny courtyard and was very quiet despite being next to the lift. Room was immaculate and pretty funky. Staff were friendly, accommodating and unobtrusive and I will definitely be back. Madrid is a gorgeous city and the One Shot a great wee hotel.

Room Tip: Having read previous reviews I chose a room facing the courtyard. There was no noise at night at all...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJoseAM, Gerente at Hotel One Shot 23, responded to this review, April 9, 2014
Dear sandra2125,

Thank you for your comment, we are glad to know you liked our Hotel and you had a pleasant stay in Madrid. The hotel is very well situated right in the middle of Barrio de las Letras, plenty of bars and good restaurants. We hope you can visit us again in the near future.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel One Shot 23

Address: Calle del Prado, 23, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana
Amenities:
Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #23 of 458 Hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel One Shot 23 3*
Number of rooms: 42
Official Description (provided by the hotel):
Art, culture, beauty and creation, are part of the day to day of the hotel, not with added elements, but firmly established in its identity and expressed along the distribution of its spaces, in the design of its environments or for its selected furniture. We are referring to a very unconventional hotel, full of positive atmosphere and always on the move, that will surprise you. The Hotel One Shot Prado 23 has 42 rooms. The interior design is a fascinating and personal interpretation of modernity, born from the interior design study of Las2Mercerdes. Every room is equipped with a 42" Ad Notam Mirror TV , Touch Panel ( Laptop to TV connection ), very special illumination, individual Heating system, Mini - Bar, Safe box and an astonishing rain-shower of 40 cm. ... more   less 
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