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“Comfortable, modern hotel within walking distance to major sites” 4 of 5 stars
Review of Artrip Hotel

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Artrip Hotel
2.0 of 5 Hotel   |   Valencia, 11, 28012 Madrid, Spain (Centro)   |  
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Hotel website
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Hotel amenities
Offers & Announcements
15% off room rate
Ranked #1 of 458 Hotels in Madrid
Putnam Valley, New York
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Comfortable, modern hotel within walking distance to major sites”
4 of 5 stars Reviewed July 28, 2014

The Artrip Hotel was easy to get to by car from Barajas airport. We were upgraded without charge to a Junior Suite, which was spacious and clean. Loved the shower! It was American style with a large shower head. We continue to be baffled by European a / c. My husband awoke to find it off and struggled to restart it in the dark. We slept without sheets to be comfortable. This has been a standard experience for us over & over in Europe , so we've grown accustomed to it. The staff at the hotel is fantastic-- so helpful, kind, and friendly. We got great directions to the sites and our route to Galicia. The recommended restaurant was delicious. Overall, we were very pleased. If you use the nearby public parking, you may not get the hotel discount if no one is on duty.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel Ángel P, Propietario at Artrip Hotel, responded to this review, August 24, 2014
Dear Karen P,
We appreciate your good and positive comments about our Artrip Hotel.
Thanks so much for highlighting our good showers, clean and spacious rooms of this small and familiar boutique hotel. Everybody at the hotel try to do a very good customer service and we feel very happy when this succeeded.

Best regards,

Miguel Ángel Porras García
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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551 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Bergen, Norway
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 28, 2014

We chose this hotel due to its high ranking at Tripadvisor and spent seven nights there. And we were not disappointed. I can only join in on all those nice words about the staff. They're really and genuinly service-minded and pleasant.
But there is a reason why this is a two-star hotel. There is e.g. no separate bathroom. The sink is in the middle of the room, and the shower and toilet is integrated in the room, and leaves no room for privacy. So you're advised to only share room with someone you're really familiar with.
The breakfast is adequate, but nothing more. But a simple thing as a bowl with hardboiled eggs would improve the impression of the breakfast considerably.
And finally, the location is perfect. All interesting things are within walking distance.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel Ángel P, Propietario at Artrip Hotel, responded to this review, August 24, 2014
Dear S S,
We appreciate your time to review the Artrip Hotel.
Thanks a lot for your comments about our privileged Location and the friendliness of our Staff, we will transfer their positive comments to all our Team and we love your feedback with the idea of offering a hardboiled eggs on a bowl for breakfast. We´ll think about it.

Hope to see you again.

Best regards,

Miguel Ángel Porras García
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bolton
Top Contributor
74 reviews 74 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 24, 2014

We stayed for three nights in July 14. Double room. Very clean and modern. Bed roomy and comfy. Lovely shower etc. Lovely staff.. Breakfast good value. Great position. You really cannot go wrong so stay here if you visit Madrid. We are, were going back in October for four nights!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel Ángel P, Propietario at Artrip Hotel, responded to this review, July 27, 2014
Dear pistols,
First of all thank you so much for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here and liked the hotel and location.
I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours.

Thank you also for your final hotel´s recommendation, is very much appreciated.

It will be a real pleasure for us to host you in October in our hotel again.

With kind regards,

Miguel Ángel Porras García
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 24, 2014

Well run and warm friendly staff who couldn't help enough. It's owner really cares about the experience you have and is very hands on without being overbearing. Front of house staff knowledgable and professional. Couldn't be any better, especially the location.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel Ángel P, Propietario at Artrip Hotel, responded to this review, July 27, 2014
Dear Jowoodberry,
Your compliments of the Artrip Hotel are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Your compliments of our staff and location are very much appreciated.

Thank you for choosing to stay with us, and for taking time to write such a wonderful review.

We look forward to your return.

Best regards,

Miguel Ángel Porras García
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Gardens, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

Sooo.. This review is a year late but better late than never!! Madrid was one of the stops on our two week journey and we selected this hotel based on the trip advisor reviews. For that I say..thank you trip advisor!! Just a one nigh stop here to check out the Capitol and all I can say is wow!! From the wonderful hotel to its staff, I was left speechless. Even made some very special memories that will remain prices less!!

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel Ángel P, Propietario at Artrip Hotel, responded to this review, July 27, 2014
Dear Henry M,
Thank you so much for writing this review later anyway. We appreciate your good and positive comments about our Artrip Hotel. Happy too that you decided the hotel stay trough Tripadvisor.

Thanks for highlighting our staff and customer service finally of this small and familiar boutique hotel.

Best regards,

Miguel Ángel Porras García
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2014

What a great hotel! The staff was so nice and helpful! The rooms are modern and well appointed with comfortable beds. We were able to easily walk from the Atocha train station to the hotel and also to several areas of interest. I would definitely stay here again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel Ángel P, Propietario at Artrip Hotel, responded to this review, July 27, 2014
Dear Kaylor80,
Thanks a lot you for your nice review. We are very happy that your stay was a positive experience . We are very glad to hear such a nice words about the location, comfortable beds and helpful Staff.

Thanks so much for telling that you´d comeback, and hope to see you again soon.

Best regards,


Miguel Ángel Porras García
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 16, 2014

WOW, and this is a 2 star hotel? the friendliest employees are working here.
If we go back to Madrid, we know where we want to stay!
Really everything was perfect. We had the best time.

Thank you Artrip!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel Ángel P, Propietario at Artrip Hotel, responded to this review, July 27, 2014
Dear Nickvdweck,
We appreciate a lot your time to your wonderful review of the Artrip Hotel.

Thanks so much for your comments about our good value for a two stars hotel, and the friendliness of our Staff, we will transfer their positive comments to all our Team and we love knowing that visit the Hotel again when you return to Madrid.

Hope to see you soon.

Best regards,

Miguel Ángel Porras García
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Artrip Hotel

Address: Valencia, 11, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Free High Speed Internet ( Wi-Fi ) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 458 Hotels in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Artrip Hotel 2*
Number of rooms: 17
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