From the first encounter with hotel staff, I knew that this was going to be a good hotel, but was surprised to find it was even better than that! The Artrip Hotel is a relatively new establishment and it will appeal to the discerning traveller who appreciates a quality product presented in a an unassuming, friendly manner. The hotel staff have excellent service skills, and the manager is an engaging conversationalist, happy to spend time with guests and ensure they have a positive, memorable stay in Madrid. The rooms are well designed, tastefully decorated and to a high standard. The shower, bed and double glazed windows ensure a restful and enjoyable stay! Free wifi, coffee on demand help to ensure traveller comfort as well. The hotel is centrally located, close to the major museums and Atocha station. This hotel is outstanding in all respects. Try it!
PS. The manager's brother runs an excellent restaurant not far from the hotel, and this also is worth a visit if you want to enjoy a good dining experience with emphasis on local cuisine.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 24, 2012
Dear guest,
First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here and liked the hotel, customer service and location.
I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to me and our team to hear a review like yours. We are very glad to hear such a nice words about our breakfast, rooms, free wifi and free coffee.
Thank you also for your comments about our restaurant-tabern "Viña P" located not far from the hotel at Plaza de Santa Ana, your feedback is very much appreciated.
It will be a real pleasure for us to host you in our hotel again.
With kind regards,
Miguel Ángel Porras
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.